Thunderbird Community Forum

Earlier today I was able to access my AT&T email using Thunderbird. I have several email addresses & they worked. But later on I could not download any AT&T email. Interesting that my gmail address still works with TB.

I tried a few things - An AT&T address can send to the gmail address & the gmail does receive it. The gmail can send to an AT&T address. The gmail indicates it was sent, but the AT&T address never receives it.

It seems to be an AT&T problem so I went to the AT&T site & deleted the Secure Mail Key an created a new one. Did this on just one address. It can still send to the gmail address, however it still cannot receive anything.

When trying to receive any AT&T email, at the bottom of the screen it displays my address & “Connected to inbound.att .net”. That would seem to indicate I'm connected but just cannot get my email.

And suggestions on how to get TB working with AT&T email? Thanks.

I open Thunderbird and click on get messages and emails are not coming into Thunderbird from AT&T. It worked perfectly yesterday but today we are encountering this issue. There was no changes to the application since yesterday. Thunderbird is online I clicked the icon at the bottom it shows when it is offline. I contacted AT&T and they said things were working on their side. What are possible things I can do to fix this issue

Suddenly and without warning, Thunderbird is no longer able to get messages. It just says DONE. Trying to get messages even from the menu bar does nothing. It doesn't prompt me for anything. Composing and sending work fine! I know it's an old OS Win7, but my other Win7 machines work fine. I'm afraid to do an uninstall and reinstall and lose very important messages. Can someone please help? Thanks so much! Jack116.0

Hello,

I am having a problem with Thunderbird on Windows when connecting my Gmail/Google Workspace account through IMAP.

The Google account authentication completes successfully and Thunderbird appears to connect to the account, but no email messages are displayed in the Inbox.

Here is what I have checked so far:

I am using Thunderbird on Windows. The email account is a Gmail/Google Workspace account. The account has been added to Thunderbird successfully. I signed in through Google's normal authentication/OAuth process. The account shows as connected in Thunderbird. IMAP is enabled and working on the Gmail side. Gmail webmail works normally and all my emails are visible there. Thunderbird displays the account and its folders. However, the Inbox contains no messages at all. I have checked the Subscribe section, but it does not show additional folders that I can subscribe to. I have already removed and re-added the account. I have also completely uninstalled and reinstalled Thunderbird and signed in again. The same problem remains after the fresh installation. The problem is therefore not simply that the account cannot authenticate; Thunderbird appears to connect, but it is not downloading/displaying the messages.

I would like to understand what could be preventing Thunderbird from synchronizing the Gmail IMAP mailbox.

Could this be related to:

Thunderbird's IMAP synchronization/cache, the Gmail IMAP folder/root settings, the Thunderbird profile, an IMAP subscription issue, OAuth2 authentication, Gmail's IMAP labels/folder mapping, or a corrupted Thunderbird preference/profile setting?

I would appreciate detailed troubleshooting steps to determine why Thunderbird can connect to the Gmail account but does not populate the Inbox with messages.

I can provide screenshots of the Account Settings, Server Settings, Synchronization & Storage, Gmail IMAP settings, or Thunderbird error/connection logs if required.

Thank you.

When I try to send a email from my secondary account I get the following error: A unique identity matching the from address was not found. Message will be sent using the current From field and settings Identity. In other words my main account sends a message to my secondary account. When I try to use secondary account I get the error message. The secondary account does not work now.

Thunderbird is downloading new messages but failing to display them.

Other functionality remains active, ie I can see and open messages, delete all the contents of folders, compose and send messages, but when the software downloads new messages they simply do not display and cannot be accessed.

Not sure if it's relevant, but the message INBOX count appears to be stuck at the number 59, although more messages than that have been downloaded.

Bizarrely this is the message displayed whenever I now open the Thunderbird application (it was there when the problem first appeared and returns everytime). Out of desperation I even made a donation in the hope it would release the messages!

Thank you in advance, Steve Davidson

For a few weeks now we have been unable to send emails through tbaytel server via Thunderbird. We get SMTP error. This happened after recent upgrades to Mozilla. Any idea when a fix will be out?

Hello there

I have had Thunderbird for a number of years on the same Windows 10 laptop. Current version 153.4.0esr (64-bit) updated today/yesterday trying to resolve the issue. I am able to retrieve messages from two accounts one earlier than the other but not to send any message. None of the others either hotmail, live or gmail. I was able to check individually the email inbox directly and all seems correct. I checked the profiles and found only one. Also old Mail folder for pop no longer in use. ImapMail seems to be correct. As I am writing another account has received messages but unable to send any.

This seems really weird! No error messages, or warning , just does not want to behave normally

Добрый день! В отправленных сообщениях пропали сообщения за последние два дня по адресу ak@ava.proekt.ru, как их восстановить?

I set up a new Outlook.com account around a month ago. I initially had problems both receiving and sending but resolved that after enabling the IMAP option on the Outlook Web pages.

I have checked the SMTP settings and they are correct, and the connection test succeeds. Sending via the Outlook Web page works correctly.

For reference, I am using Thunderbird 153.3.1esr (64-bit) on Linux Mint.

For the last few months (several updates to Thunderbird) we are having a terrible time with our gmail accounts in Thunderbird. I am not that tech savvy, but so far nothing has worked (including a Thunderbird uninstall and reinstall). All server settings appear fine, and set to OAuth. We get random extra folders, random deleted folders, trouble with getting copies to sent mail (subscribe OK; have to go to Google's webmail site). This ONLY appears to be a problem with our iMac (M1 chip), and is not occurring with our Macbook Air (M2 chip). I've attempted a few other suggestions thrown up online, but I'm reluctant to tamper too much, and we are increasingly forced to rely on the Google webmail site for adequate function while on the iMac (again, MacBook Air is mostly OK).

I have two accounts, wbob@optusnet.com.au & OPTUSNET, which I have using for many years. A few days ago the Sent emails not showing in Sent Items folder in both accounts. I have consulted Chatptg, and played around in the ☰ Menu → Account Settings → your email account → Copies & Folders. Many test emails to my self and I think I have made it worst. I hope you can help me PS. I don't like the two account arrangement, back & forth checking inbox every day. Thank you Bob

My cable company not doing email accounts anymore and has told me to use everyemail.com . For some reason I cannot use Thunderbirdto see my email anymore. I'm a 77 yr old widow. I have always had the Mozilla products. I don't know what to do and have nobody to help me. I hear my mail loading but can't read it. Please help. Claire Rogers chtycat@bendbroadband,com this email address is only good until the end of October. Thank you i don't know what version Thunderbird it is, It won't let me in to the mail I can only read it on a web mail at the server.