Lost all my saved Thunderbird folders and files

In late September, IONOS canceled me--they blamed their new algorithm. They also deleted or uninstalled my Thunderbird at the same time--they deny doing it. I reinstalled… (read more)

In late September, IONOS canceled me--they blamed their new algorithm. They also deleted or uninstalled my Thunderbird at the same time--they deny doing it. I reinstalled T-bird and downloaded my current inbox from webmail, but 25+ years of work and personal email files saved in Local Folders were missing, along with my address book. Carbonite recovered >130GB of T-bird files that I think and hope are my saved files and put them in one big folder on my desk top--hours later, Hurricane Helene hit. I have my replacement computer now and a recovery drive from Carbonite with>450G of my data on it, including my earlier recovered Thunderbird files.

Question: how do I get those files and address book back into my Thunderbird? This is critical for me. I'm a writer, and all my professional communications are in them, along with all my volunteer work and personal messages--more than 25 years' worth! Between the hurricane and this, I've lost more than a month of work already as well as contacts, medical records, etc..

Asked by kmckay23 Duela 2 ordu

Outlook 2007 to Thunderbird

I have Outlook 2007 on my laptop and 2010 on my desktop. I was thinking about switching to TB as I don't use Word, Excel, Powerpoint, etc., I only use Outlook. My questio… (read more)

I have Outlook 2007 on my laptop and 2010 on my desktop. I was thinking about switching to TB as I don't use Word, Excel, Powerpoint, etc., I only use Outlook. My question is...........I have 3 email addresses, and in my main address, I have about 10 different folders, like computer, travels, friends, jokes, business, health, ebay, etc., etc. In a few of these folders I have thousands of saved old emails I'd like to keep. Will TB be able to store all those old 5,000 or 10,000 emails?? Exactly how would I transfer all those folders and emails to TB?? I'm not too computer savy, so please let me know exact steps to take. Thanks much!! Bob

Asked by Bob B. Duela 2 ordu

Cannot Dismiss Reminders GMail Calendar

Hello, currently I cannot dismiss calendar events on my GMail calendar within Thunderbird. I am being prompted every twenty minutes about an event from last week. The D… (read more)

Hello, currently I cannot dismiss calendar events on my GMail calendar within Thunderbird. I am being prompted every twenty minutes about an event from last week. The Dismiss and Dismiss All buttons on the reminder form do nothing.

I am using Thunderbird 128.4.0esr (64-bit). The calendar is set up through Provider for Google Calendar version 128.0.0.

(Doing nothing is an improvement over the built-in calendar, which threw an error message every time instead).

This seems to be a persistent problem many users have encountered over the years, judging by past support requests from people with the same issue. Is there any way to dismiss these notifications? If not I will be uninstalling Thunderbird and finding a different email client.

Asked by aperkinsva7arp Duela 3 ordu

Three Gmail accounts, each with different Bin/Trash folder(s)

I've just (yesterday) done a new install of Windows 10, and re-installed Thunderbird which has just updated itself to version 128.4.0esr (64-bit) and says it is up to dat… (read more)

I've just (yesterday) done a new install of Windows 10, and re-installed Thunderbird which has just updated itself to version 128.4.0esr (64-bit) and says it is up to date. Thunderbird handles four accounts for me, three of them Gmail. Each of those three has been set up differently with respect to Bin/Trash (not by me; I just let Thunderbird do all that). One of them has a Bin folder and a Trash Folder, one of them has just a Bin folder, and one of them has just a Trash folder. What is going on here and how can I fix it so they all have just one, and all called the same (I don't really care which but I'd have a UK preference for Bin!) Screenshot shows two of the accounts; folder proliferation prevents me including the third but take my word for it that the one not shown has a Trash folder!

Asked by spargeus.maximus Duela 3 egun

Can't login to ATT Yahoo Mail

I recently purchased a new computer and want to setup Thunderbird to use my ATT Yahoo mail account. I went through the automatic process and got an "incorrect information… (read more)

I recently purchased a new computer and want to setup Thunderbird to use my ATT Yahoo mail account. I went through the automatic process and got an "incorrect information" message. I tried Yahoo's instructions and they don't match what shows up in the account setup in Thunderbird. I am stuck and need some step by step instructions to set this up. I found nothing in the help section. Thanks.

Asked by davewhitearcata Duela 11 ordu

Last reply by davewhitearcata Duela 4 ordu

Create a distribution or group mail list

I have followed the instructions in help articles, and cannot see how to create a mailing list, or distribution list. The instructions tell me to open the calendar, sele… (read more)

I have followed the instructions in help articles, and cannot see how to create a mailing list, or distribution list. The instructions tell me to open the calendar, select file or mailing list. There is no file or mailing list to select. I cannot find it anyway. I can add a contact, but no list. My account is a gmail account. Created the caldav address book, and my contact imported just fine.

Asked by Eric Albrecht Duela 4 ordu

Export Thunderbird Desktop settings

I am trying to export Thunderbird Desktop settings for import to Thunderbird android. I am not finding The export function in my desktop app. It is not where the document… (read more)

I am trying to export Thunderbird Desktop settings for import to Thunderbird android. I am not finding The export function in my desktop app. It is not where the documentation describes. I am using Thunderbird for Linux version 128.3.3esr (see attached image).

Can anyone offer any insight?

Thanks.

Asked by mozilla.retying888 Duela 4 ordu

Finding an Email Only Host

I am still paying for websites, just to keep my emails going but it sure is expensive with it being personal now. I don't store my emails with the current host, they just… (read more)

I am still paying for websites, just to keep my emails going but it sure is expensive with it being personal now. I don't store my emails with the current host, they just play middleman, receive the emails and ship them off to my Thunderbird. I store them on my computer and my external harddrive. Can you tell me how either I can host my own emails or a really reasonable priced email host? I don't want to loose these emails. The ones that mostly got used by the businesses have been dissolved. But the ones we are getting personal emails threw, we want to keep. Please advise.... thank you for your time and dedication to helping. Judi

Asked by JE-ART Duela hilabete

Last reply by JE-ART Duela 5 ordu

New Host need backup large profile

I am moving to a new web host and want to backup my emails before I migrate to new host. Need help with large 23GB profile of data and some steps that will work. I am a … (read more)

I am moving to a new web host and want to backup my emails before I migrate to new host.

Need help with large 23GB profile of data and some steps that will work. I am a bit confused by some things I read and have tried. Important to save files and addresses of important contacts. Have lots of backup drive room, but need to understand proper steps to do this.

I'm a supporter of Tbird and Dev Team.

Thanks, Kelly E McClelland

Asked by Kelly Duela 11 ordu

Last reply by Kelly Duela 7 ordu

Copy profiles rather than export/Import to new existing Thunderbird?

Hi, Somewhat of a green small fish here. Apologies if this has been asked and answered many times before. Currently: wanting to transfer several existing Thunderbird p… (read more)

Hi,

Somewhat of a green small fish here.

Apologies if this has been asked and answered many times before.

Currently: wanting to transfer several existing Thunderbird profiles from Old Vista laptop to newer Windows 7 laptop that already has an existing Thunderbird setup with 3 existing profiles.

Export is taking a long time on he old Vista laptop.

Q? Can I copy existing profiles (folders) from old Vista laptop and paste them into the existing profiles folder on the newer Windows 7 laptop?

In summary...

Existing profiles on both old (source) laptop and new (destination) laptop.

Export from old laptop taking too long/Thunderbird hanging.

Q? Copy folders/profiles from old and paste folders/profiles into new?

Many thanks for all of your help in advance :O)

Asked by info12086 Duela 15 ordu

Last reply by info12086 Duela 7 ordu

Inserting a Link causes Thunderbird to hang--- Solved

I am running the latest update of Thunderbird 128.4.0 When I try to insert a link over text. Thunderbird hangs. I do not have any addons so there is nothing to disable. H… (read more)

I am running the latest update of Thunderbird 128.4.0 When I try to insert a link over text. Thunderbird hangs. I do not have any addons so there is nothing to disable. HOWEVER when I run Thunderbird in Troubleshoot mode with the button for addons disabled --- everything works as it should! I start in regular mode and look for invisible add ons to disable but there are no add ons and no themes.

I have gone to the Trouble shoot information page. I looked at the Important modified preferences to see if any network protocol handler was set to false but there are none. I went to about.config and found several preferences

network.protocol-handler.external-default. is set to true and other 

preferences beginning with network.protocol-handler.warn-external. were set to false. Forums said to set them to true to resolve problem. I did that but it did not help.

I have cleared my cache because - why not!

I stress that if I run in troubleshoot mode things work. I have been using Thunderbird for 10 years and recently jumped from version 65 to version 128. I do not know when the insert link stopped working. Any ideas besides uninstall reinstall?


SOLVED I cleared my startup cache and that did the trick.

Asked by accounting61 Duela 8 ordu

Thunderbird stopped working

My Thunderbird email stopped working yesterday. I rebooted and reset my modem and still nothing. When I turn it on, it briefly says no messages found and then displays a … (read more)

My Thunderbird email stopped working yesterday. I rebooted and reset my modem and still nothing. When I turn it on, it briefly says no messages found and then displays a "Welcome to Thunderbird" page. It stays like that even if I click drafts, sent mail etc.

Asked by namrus16 Duela 10 ordu

After closing Inbox, no obvious way to open it again. Not in Menu Bar. (Mac)

After closing the In Box, you'd think there'd be some simple obvious way to open it again. But no. The switch is hidden. Your Help agrees that the switch is nowhere to be… (read more)

After closing the In Box, you'd think there'd be some simple obvious way to open it again. But no. The switch is hidden. Your Help agrees that the switch is nowhere to be found in the Menu Bar (as it obviously ought to be), but that it can be found in the Tool Bar.

The Tool Bar is not found in the Menu Bar either (as it obviously ought to be). Short of relaunching the program, what am I to do?

Did the designer of the interface have an addiction to video games? In video games everything is hidden, as though it were FUN to poke around looking. I have never played a video game. They are not fun. They are a waste of time. All commonly used email tools and windows should be accessible under the Menu Bar. Please fix your program. Meanwhile, please tell me how to open the In Box after closing it. Thank you.

Thunderbird 15.5.1 Mac OS

Asked by Richard Benish Duela 2 egun

Last reply by Richard Benish Duela 11 ordu

Saved Logins window width

When opening Saved Logins in Thunderbird the window is larger that the window it is opened in and you can't adjust the column widths. Is this considered a feature or a bu… (read more)

When opening Saved Logins in Thunderbird the window is larger that the window it is opened in and you can't adjust the column widths. Is this considered a feature or a bug? I ask this because this has been a problem since 2017.

Asked by Lester C. Wetherell II Duela 12 ordu

lost emails

I had a load of files in a folder. I wanted to move then back to the inbox So CTRL A then dragged to the inbox. But they have vanished Any idea where and how to retrieve… (read more)

I had a load of files in a folder. I wanted to move then back to the inbox So CTRL A then dragged to the inbox. But they have vanished Any idea where and how to retrieve then?

Asked by Alan A. Brown Duela 12 ordu

Last reply by Alan A. Brown Duela 12 ordu

Undoing actions of a filter

I deleted a block of important e-mails by mis-using a filter. I restored them and marked them as "not junk" but despite deleting the offending filter all e-mails that ma… (read more)

I deleted a block of important e-mails by mis-using a filter. I restored them and marked them as "not junk" but despite deleting the offending filter all e-mails that match the deleted filter now go to trash. Any way to fix this?

Asked by DennyR Duela 14 ordu

Missing messages and maps in thunderbird

In thunderbird, only messages and maps from 2023 and earlier is shown. It started tody when I opened thunderbird. I have tried to empty cache and restart computer without… (read more)

In thunderbird, only messages and maps from 2023 and earlier is shown. It started tody when I opened thunderbird. I have tried to empty cache and restart computer without result. I can se all messages and maps in my phone. Regards Per

Asked by Per Klasson Duela 17 ordu