Thunderbird Community Forum

I've been using Thunderbird for several years now without any issues, and I currently have the latest version installed. I typically have multiple email accounts logged in. Recently, I tried adding a Gmail account, but it wouldn’t log in, showing the error: "Unable to log in at server. Probably wrong configuration, username, or password."

I’ve tried the usual fixes like closing and reopening Thunderbird, clearing cache files, and even searching online for solutions. Based on what I found, I’ve tried turning off VPN/antivirus, changing the default browser, clearing browser data, and, finally, uninstalling and reinstalling Thunderbird after removing all my email accounts.

Now, I’m unable to log in to any of my accounts, which were working fine before. Can anyone guide me on how to resolve this issue?

Thanks in advance!

I have Thunderbird installed [via Flatpak](https://flathub.org/apps/org.mozilla.Thunderbird) and suddenly it's not recognizing the profile that contains the email accounts. When launching it is showing the welcome wizard instead.

The file system contains quite a few profiles though:

``` $ cd ~/.var/app/org.mozilla.Thunderbird/cache/thunderbird $ du -h --max-depth=1 6.8M ./i58nuv2e.default-release-1 813M ./r77u2ylw.default 6.7M ./w92uxxz8.default-release 0 ./jncleef4.default 6.5M ./fbs6wcvl.default-release 0 ./lz1kt9ot.default 6.9M ./tv1kaebo.default-release 0 ./7f6s4la8.default 839M . ```

but `about:profiles` shows only `tv1kaebo.default-release` and `7f6s4la8.default`.

I'm pretty sure that I didn't do anything but updating the Flatpak and I definitely didn't change any Thunderbird settings or anything in its data directories.

The correct profile is `r77u2ylw.default` (its directory size is 813M while the others are less than 7M).

Hence I'd like to know how can I make Thunderbird use that profile and avoid that issue happening again?

• • PS:** And what's the best way of cleaning up profiles, since I only need one profile anyway? The Thunderbird UI doesn't even recognise all of them, so would be deleting them sufficient?

I recently started to receive this error message: The folder 'Inbox on gassajx@xxxx.com' could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again." I have over 300 GB free disk space and full control of the file system. How can I make compacting folders work again?

I've just changed hosting company, up dated the settings and it all works, but I guess it has synced with the new server, and deleted all the old emails which obviously are not on the new server. Fortunately I started with an email that doesn't matter (and I did do a backup beforehand), but I have a lot more to do, some I can't lose the old messages.

I don't want to set up a new mail for every one

Thanks

'Hello, I had to change my Google password. Immediately after the change, I was and am still unable to sed or receive mails, receiving the message : "Authentication failed when connecting to imap.gmail.com server". I am asked repetitively to allow Mozilla to access my Google account, because giving my consent is useless. Do you have a solution ?

I've been a Thunderbird user for years. I have no idea what they changed recently, but it's incredibly, incredibly SLOW, almost to the point of unusability. Even something as simple as deleting emails.

I usually do these in chunks -- select multiples and delete. We're not talking about hundreds of emails at at time here, just maybe 5-15. Select them all, hit delete, and it should take just a couple of seconds to delete the messages. It did, in the past. But lately, it's taking so long that I could leave and make a sandwich, and when I come back, maybe it will be done. Maybe it will still be working, though, or maybe it will have locked up because it was taking so long.

It's pretty difficult to get work done at this rate.

Warum werden einige Nachrichten unter Windows wie folgt angezeigt:

--Apple-Mail-41CFE2C3-DF4F-4DF4-9143-8C96C467382B Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit Von meinem iPhone gesendet --Apple-Mail-41CFE2C3-DF4F-4DF4-9143-8C96C467382B--

Unter Android ist die Nachricht korrekt.

My Thunderbird recently updated itself to 128.2.0esr (32-bit). Right after that, my Gmail account in Thunderbird started a process of downloading messages into the Important Mail folder or All Mail and other folders. Thousands of them. It creeps along pausing occasionally, freezing my mail app, and can't do anything until it does whatever, then continues for a minute or two normally before freezing up again. It's possible most of the time to do something while it's downloading-- it halts then catches up and halts again in only a few seconds. Almost impossible to compose a message or read messages while it's downloading. Sometimes, if you click on something when it halts, it says "Thunderbird not responding" turns faded and crashes or have to go into task manager and end the process to get out of it. Right now, my mail is downloading with a total Important Mail quantity of (it reports now) 5787 messages. That quantity changes each time. I've left the mailer open just sitting there hoping it might finish whatever it needs to do, and then I can go about business without the freezing. But then it starts downloading mail again. Now it's switched over and doing it in All Mail-- 20,000 of those, and flipping between Sent Mail and then back to Important... The only workaround I've found is when it starts that activity, close the mailer and reopen it and then I have at least a few minutes to read or compose mail before it starts up and bollixes activity, and I have to close down and reopen to continue. I can find NO setting to adjust or turn this "feature" off. I have to go use the actual Gmail in a browser, which I hate, to get anything done. I've used Thunderbird since it first came out, even back to when it was Netscape mail before going independent as Mozilla and prefer to use it but can't with this downloading madness.

I want a dynamic quote of the day automatically added to my email signature in Thunderbird.

Is there a way for Thunderbird to insert a quote of the day from a website using Google Sheets or another tool? How about inserting a quote of the day from a local file?

The goal is to have the day's quote automatically change each day.

I was sorry to see that the 128 Nebula release did not fix the longstanding problem that Thunderbird is very slow to load in Sonoma, and has been since the Sonoma release. This is with 128.0.1esr (64-bit) on an Apple M1 Mac Mini with Sonoma 14.6. I have the same problem on a 2018 Mac Book Pro running Sonoma with an Intel chip. The problem is NOT manifest on a 2013 Mac Book Pro running the last release of Big Sur. In all 3 cases the same email accounts are loaded, so it is some interaction with the OS. (I previously reported this for Tbird 115 under Sonoma, with no resolution.)

Specifically, when I start Tbird 128 on the Sonoma M1 the window comes up in about 2 seconds but contents are blank. The contents don't fill until about 30 seconds. This makes it painful to quickly hop into email to do something, so I am resorting to Apple Mail when in a hurry. If I do the same on my 2013 Big Sur machine, it's 2 seconds for the window to come up and 8 seconds for the content to fill. Upgrading from 115 to 128 did not change this on any of the machines.

None of the enhancements of recent releases are of sufficient value to compensate for this, so I wish the team would focus on ensuring speed on all platforms. Is there any clue what is going on?

Good afternoon,

Each time I load Thunderbird, I am prompted to enter the password for two email accounts, namely: 'president@crcc.com.au', 'secretary@crcc.com.au'. How do I fix this, please?

Lance Haslewood Australia lanceh49@bigpond.com lanceh22749@gmail,com

I am currently on Ver 115.12.2 (32-bit), but I've had this problem over several versions. I recently downgraded from the 64bit version (for a different reason), it had the same issue.

Old messages in the Inbox are listed twice, including those that have been read. New incoming messages are not duplicated, messages where I've deleted the duplicates are not again duped. Messages that get filtered to or moved to folders are not duped. Old messages that are in folders are not duped.

I have several email accounts in TB, and I only see this on my most active- of course! I have compacted all folders many times and rebuilt the Global Database with no effect. I tried opening in Troubleshooting mode and they are still duplicated. It is a POP account.

I hope I’ve chosen the correct category. I believe this qualifies as a bug following the recent update.

When I opened Thunderbird today, it notified me about the update. While Thunderbird successfully fetches new emails, it fails to display them correctly.

As shown in the screenshot, the area where the email content should appear is completely white. Additionally, it incorrectly displays an attachment from an old email that has nothing to do with today’s email (10:13), aside from the fact that both were sent to me.

When I click on other emails in the same inbox, the content area doesn’t change—it remains blank. However, if I switch to a different inbox, everything works fine.

I’ve also double-checked using my phone’s mail app, and I’m able to open the email in that inbox without any issues.

I’m unsure how to fix this. Could someone more knowledgeable help me out?

I have update to 128.2.0esr (64-bit) ever since i have done so my emails show as a code like below

The From, Subject also do not show

To see my emails i am dragging them to a folder, clicking on properties and then repair.

Can someone assist please.

Hiya, I want to add my work account to thunderbird but it requires me to sign in via SSO (had to add the Microsoft SSO extension to chrome to make it work there).

The thunderbird browser cannot do this and cannot see any way to use chrome instead. It looks like setting up an 'app password' as some suggested online has been disabled as the option does not exist for me.

What options are there?