Thunderbird Community Forum

I just went through hell trying to figure out why I could not send emails on my comcast.net account when I had to reinstall TB.

Here's what worked for me:

https://support.mozilla.org/en-US/questions/1548207

I have an email account with BlueHost, which also hosts my web domain. A couple weeks ago I stopped receiving emails and contacted BlueHost tech support. The agent had no clue why I wasn't receiving email. She said "Can you please click on acocunt actions and remove the account and re-addd it. [sic]" I did that, and I was again able to receive emails. But then all my old emails -- sent and received -- had disappeared. BlueHost was able to restore my Inbox emails back to May 19, but was not able to recover any Sent emails. I have a backup of my Thunderbird directory from April, but would like to recover all of my old emails, which apparently still exist because my current Thunderbird Profiles directory contains files corresponding to deleted email folders. For example, my Inbox had a subfolder -- call it ABC -- that was deleted and is no longer visible in my Inbox, but I can find files ABC (no extension) and ABC.msf in my Inbox.sbd folder. My Sent.sbd folder also contains files ABC and ABC.msf. These folders are in C:\Users\aaa\AppData\Roaming\Thunderbird\Profiles\aaa.default\Mail\mail.aaa.com (with "aaa" representing my personal identifiers). mail.aaa.com contains files Inbox, Inbox.msf, Sent, and Sent.msf, which seem to contain my old emails. (Inbox is 132,151 KB and Sent is 289,829 KB, and the file dates are from a couple weeks ago, when I removed and re-added the email account.)

Is there a way that I can recover the old emails?

Bonjour, J'ai un problème pour imprimer depuis Thunderbird. Lorsque je tente d'imprimer, mon imprimante Brother s'affiche momentanément, puis un message d'erreur apparaît indiquant "L'imprimante choisie est introuvable". J'ai supprimé mon profil de Thunderbird pour paramétrer à nouveau le logiciel avec mon compte de messagerie et j'ai réinstallé proprement mon imprimante Brother. Je précise que je peux imprimer en dehors de Thunderbird. Est-ce que vous auriez une solution à me proposer ? Ci-joint, une capture d'écran du message d'erreur. Cordialement. Cyril.

Hi there,

I need to export my thunderbird account over to outlook.com. I'm hoping to just sign into outlook.com and add my current thunderbird email details for j.childs@mhslimited.net.

When trying to add this as a POP or IMAP I get an authentication error once applying the incoming/outgoing server and port details.

Can you please help with what details I need to do the above.

Thanks

11-14-25 I have a Dell Precision M6700 laptop running Outlook 2007 under Windows 7 64 bit Pro. I have a Dell Precision 7720 laptop running Thunderbird under Windows 11 64 bit Pro. So far I have been unable to export the Outlook.pst file from the M6700 and import it into the 7720. I have tried to find a free version of a pst to eml converter, but the free (or trial) versions only seem to convert a few files in each folder. So assuming pst to eml conversion is the first step, I need recommendations for reliable but reasonably priced conversion utilities so that I can export the files from Outlook 2007.

I have tried to import converted eml files into Thunderbird, but the Thunderbird import software seems to be looking mainly for a profile which I don't know where to find. And besides, it appears that Thunderbird is designed to do the export/import operations on the same computer, not two computers as in my case. Anyway, I get an error no matter what I try. If someone has insight into these various steps, I would greatly appreciate some help. Thanks!

Regards, Dave

Hi everyone,

I'm trying to add my school email address to Thunderbird, but I keep getting a "Unable to log in at server. Probably wrong configuration, username, or password." error. I know that the username is right, and for the password, I've tried using the right password vs. leaving that field blank. For the configuration, I don't know if that's right.

The auto-configuration finds a configuration in the Mozilla ISP database, but that configuration leads me to the aforementioned error message. If the configuration is wrong, how would I go about finding the right information?

Alternatively, might it be the case that my school (the organization) has disabled using Thunderbird for our email. For any help looking into this, it's a @berkeley.edu address.

Thank you for your help!

I'm not able to log into yahoo e-mail via Linux Firefox (145.0 (64-Bit)): The error message is "We were unable to log you in. Please try again from another device." I can log in with Chrome (Linux and Windows) and Firefox (Windows). My issue is to switch from POP3 to IMAP in Thunderbird. There the same error message occurs.

Hi, I'm using Thunderbird version 140.0 on Windows 10 and trying to change the background of the message pane. I've tried:

1. messagepanebox {

   background-color: #e6f3ff !important; 

}

but it only changes the upper part and I can't find a way to target the whole flex container or the lower part. There is a forum response (titled Message preview pane background) that targets the message pane:

1. messagePane {

background-image: url("file:///C:/path to image/image.jpg") !important;}

and that fills the message pane when its blank at startup but it disappears when selecting a message from the list.

I can add the background-color statement to :root in Developer Tools and that only works for the current selected message. How can I change the background of the entire Message Pane - the upper and lower part that contains the contents of the message - for each message that is selected? Thanks, David

This has just started to happen today. Each message I receive has the Message ID in the message pane header box underneath the date. Please explain why this is and can I stop this happening?

I have a bunch of e-mail addresses in Unified folders, all of which are my own except one, which is for a relative on whose behalf I do a lot of things. I'd like to have that account show up completely separate from the Unified folders. Let's call that account X, for brevity.

I've favourited X's Inbox and Sent items, so I can show them outside Unified folders. So far so good.

In the Unified folders Inbox Properties, folders to search chooser, I unchecked X's Inbox and all its other folders.

This is almost what I want, except that X's account, with all its folders still all show up in Unified folders. I'd like to move them as well.

Is this possible?

I have installed TB 145.0 and am unable to successfully join to a M365 account for Calendar / Contacts. Mail operates as expected.

We are testing TB145 for this specific feature, as it is supposed to be operational without the TBsync application to handle such syncing directly.

I have disabled the Account Hub, as some have prescribed, without success.

Thoughts?

Everything was working fine then one of the email addresses stopped working. I tried everything and finally deleted that mail box but still can’t access the emails via thunderird. Help

Hello:

My Windows Thunderbird has become unresponsive, taking forever to connect to my various accounts. I suspect the problem is with my GMail account--which is not my primary account--is causing the problem, but I am unable to un-sync GMail's All Mail folder.

I was able to get into troubleshooting mode, but TB was still unresponsive.

I have copied the profile in question to my Linux machine, with TB V140.4.0esr, to try to repair the profile, but the problem is recurring there as well.

Is there a way to manually edit the profile file(s) to remove the GMail account from Thunderbird?

Any insights would be much appreciated.

Thanks

DrP

Probably my falt, the last version of Thunderbird got instaled on my PC. I do not like it, impossibility to read my message on the side of the screen, impossible to reorganise mails via there date after they reorganised themself throw sender order... So, I would like to go back on my old version, probably 143 or 144 ? Does anybody know how to do it without loosing all my data ? Thanks in advance... Pierre A. PS : Please forgive my english mistakes, beeing french does not have only advantages... ;-))

I am not receiving certain emails from entertainment venues [booking confirmation, eticket.] I get other emails from the venues in question including more general ones that indicate they've received my order, and I've been able to collect tickets at the box office without a problem. I've queried this with the venues concerned and they've re-sent the messages but still without success. The mails are not being delivered to my Junk folder, and previous ticket messages from them have always reached me, as they continue to do from other venues. The theatre and the [unrelated] gallery in question can't suggest what's amiss: I can locate the bookings in my online account with each, but where are my messages going?

For years, I have been routing all my Gmails through Thunderbird very seamlessly. Then my computer crashed.

Nothing on my hard drive was retrievable...so I had to download Thunderbird onto my new computer. I then proceeded to move all my Gmail to this newly downloaded Thunderbird. I had many different files in Thunderbird on my old computer, so everything was tidy and easy to find. When I opened Gmail after losing my old computer, I was relieved to see that the files, and the way I had them organized was the same. So, I assumed it would transfer over to the newly downloaded Thunderbird that way.

However, when I moved all my Gmails to the newly downloaded Thunderbird, all 3200+ Gmail emails were lumped into Thunderbird's "inbox".

What can I do to get everything back into their folders like they were before?