Thunderbird Support Forum

I was looking for an email I expected to find in my Inbox, and found that a message filter was applied to move it to another folder. I can see the filter log entry for this action.

This filter consists of 9 specific email matches ( From "is" ....); the message that was moved is NOT in this filter list.

When I moved the message back to my Inbox, it was moved again.

Any ideas on how to stop this happening? Can I even trust filters?

I recently deleted all my filters as I was not sure they were working correctly, and recreated them carefully. I currently have 10 filters, a few are one off created from a message, and none have more than 10 matching requirements.

I have attached an image of the filter at issue, and here is the filter log entry:

[7/1/2024, 9:40:07 AM] Applied filter "Bad Shopping" to message from grandrr@olypen.com - [RW] RW Potluck Tuesday July 2 at 7/1/2024, 9:19:44 AM moved message id = faecf27e13e90b655df9ff49ee14a5ec@olypen.com to imap://sjstowell1000%40gmail.com@imap.gmail.com/Good Causes & Bad Shopping

Why? Actual bug? DB problem?

Email source below -- in HTML mode the hyerlink is not being shown highlighted. Switching to Text mode it does show the hyperlink. So appears to be a bug in the HTML parser. Received: from 127.0.0.1

by atlas-production.v2-mail-prod1-gq1.omega.yahoo.com pod-id atlas--production-gq1-64dcb4f976-zgfxg.gq1.yahoo.com with HTTP; Mon, 1 Jul 2024 12:09:10 +0000

Return-Path: <you@you.com> X-Originating-Ip: [192.168.1.1] Received-SPF: pass (domain of aol.com designates 66.163.188.147 as permitted sender) Authentication-Results: atlas-production.v2-mail-prod1-gq1.omega.yahoo.com;

dkim=pass header.i=@aol.com header.s=a2048;
spf=pass smtp.mailfrom=aol.com;
dmarc=pass(p=REJECT) header.from=aol.com;

X-Apparently-To: you@you.com; Mon, 1 Jul 2024 12:09:10 +0000 X-YMailISG: p88qUqIWLDsHCgBxMOL2lCdRl4pdeSBDpVXlxcb5piff1lDw

puChZP4LJR0Wy2j0lrt7IxhKUpxa87T5QUT31WCRc9bdFX5LOSvQOEHLNaP0
bE.BeGiofhz1e0OqucfYuds4GLS2QpjgmpjDrCXazndfDgfBx_MFVU1knNs5
Yqt2xXwrW13b8RfPcoeHWvcRfrsY31dwRziKoG1C4smeJxLfjW.3AFgv5g6.
2P_OvRnba77Cpi6ukPNxX4hlNFTwcC0VvJIi5SFb5Ny2DYNYLBQHyLhulmtr
OLzZ98TLIfR1oFrnTrJoI0GTkpYzq2tKVrTnYS5X642zl7GYkzq3yphCW_nS
0UceiMXeOv0Uf_VvcS6n1in.hGYoMgWWRBCroqijF1H2Be2z.uB6DHsiNAHA
we2sGRGv2Bv.SsmovbusfS0NaNbRnCladGSGCy2nrlwkJLDq1zYGv3A5fg8U
fGc.ybFKzu87BqdYSxMKyxEJNAjwtpGnP.MqnQCmuhjQUzSLlHHLVcN0YB.b
LaNg9dVVi4h9c0V6r.yKj4RoSO6cV64P.Ta60RGrWrJYE0FHVsWpsNH.lY.v
9CqHEaZQty8kFW3eQY.PYPkC9nj4VHGrl9sHm4YEboIsyvk64WfI3i7gmNv8
2kY5Osn0R9QGzXeNj7H8WLaNfKNDn.VK0txcfjslw67uO2eDWNP5Iuy_kFO5
HM6T5BxDc61OaQej4Ht_GVfUZ7UOqs3ng2JEhaE5JsBP4HPLBkniPuW6ahQO
Vc1kSTqYBs5ZgGAm8XTJc_l9IaaHDnv6kDK4B0tIjwEZWYp0LJDytPRkjKNF
AKoVeObmEJhsVdV1o2Ut2BliHXTZ0XRlCfbw3ajKN3JLbzW6VhFjypo7wMXh
Kd7AhaLy20oEabnf9dVcb38k22PYLzSlIxl.N67WQdYdOP43kqTkphriPVGQ
FfSHCCo4CHb6.Ns6B0zZ.LaUYVpHNCMQtfKBIL9MFXMgglKX.6HJHyLrn869
8tkgsG_UJMqoVI4a62CPswj6SU5aM5WN4nQPdrsBK27Xv0zYf.hFb08D806h
U4PGW5ei9armzoM12KzYa_EU3614WIhYI1OEiXrso8E85UKNiKTiUb6LgCGy
6mGsLH8oqtzNmFiDhRMfR07gwLWhev85DfDjnUwTHdZMm.DFSbg81Be3FldN
3VWfvhjuP41yvf2yBD7WVSr_l9lB7JC47QaEWTCUP2cxR3VR

Received: from 66.163.188.147 (EHLO sonic303-21.consmr.mail.ne1.yahoo.com)

by 10.214.155.21 with SMTPs
(version=TLS1_3 cipher=TLS_AES_128_GCM_SHA256);
Mon, 01 Jul 2024 12:09:10 +0000

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=aol.com; s=a2048; t=1719835749; bh=XKbcT7vMua+ZdJprHvYY6Ymf8Sz1pLFATgl3eZafyII=; h=Date:From:To:From:Subject:Reply-To; b=Yn1G7GJKx5jxTys0q7eorTpR90Ag2iszDQe7qit7LhBh79+NJP4yjbe+8YJwO3YL62k4XjjqFg2rpo1JvO2FkGoSVyRCYsAHu3igjVUn/Re+gkZZBwQqJroyy/C0v6LumDozNylZ7aPDcYZIxBU227rxtYWw7qJul4sppXlmdOUBG+czLOn4cKJf+i96xBKzBTtC+lyC/wzR5mQhrFBy7Y2pBJ3aupY/TiSVTFrVaexPQlwN3JPqk7uSaNKMGw1Ar5Je5IHBankzM4ZO4eZzYJIL/Sp8YHbp3BJFIUQEmMf+fUCYWdluvAKoWDEqaX5mptJtzduj5Np89tHR3JzIRQ== X-SONIC-DKIM-SIGN: v=1; a=rsa-sha256; c=relaxed/relaxed; d=yahoo.com; s=s2048; t=1719835749; bh=C1xBqv6c9jd4lmfuJZRQiIW+tWP9KGVbtlarz6VgmzM=; h=X-Sonic-MF:Date:From:To:From:Subject; b=C/7w7u/VI4ZeWLAYeGVvTxk/Fjllqy3GPYIhRu4Mg8NgEk/HRLlUBzY9gW51EdrP3nRnFTBPOpHCb4mdxeDJRzFL4gxJX44AuZpf3IKOaWqz2CkzUhwa98azr+5mP522Moikolk4+QYX7F5mY81ORenr3354QswSOYo+6kEeSVBwuKTWctT6YwXXXdZZiVNKzL9CJrlqANHyZpnMo0nIouWz1NG/QFLJot4qO4to06Tbc8PkMkuESMcY9O4p4eLxftpG/Rf/Wl/b3oqe3KBkO9Y9wG4R9mkqpe8xdiRBrU3VlS57D4I0qC9WFnOKubJIc+Bt9v8X/1xjsiY0GNOa9A== Message-ID: <818246409.1754915.1719835749727@aol.com> X-YMail-OSG: 5vl6ersVM1meSLA8FCqxjeYJWxlCPM3SYMrKxp._91Wq7.C_8AgXsBQFEkL_KEn

6nTWgOJQiq45OlztmX54TH7am3bVJrnhQQpLbJQdbKZ9v4bGnFcQa3My2HSwNCf9tIJo4RLnDOZK
nwNArvbjdeuAlkO9.XtQ01fk_nwOHeImk6ly7E.cWKW2XqTpeSPxS4IeaqCRjnM0uP0ThAdv9_YS
Ngcmrvjw66VWqBcm1stu9f.1xq0945Sw_Wh0ltpR6BWOCm06nLefesEGQBE6glo1jHHEK4qlvrWZ
yiIeS7dCl8lsz3rhjcxSRX4jFL3oPMR8FNOiS6mYkhIUZGt.Um7x1D5Ci8WD8ho16LM3c1_TWtPb
0QqzOPqecK9o.dKOp44wF2YfsNYkjKyU5f3ME97kIlGEkFR7c4m2Fqot7GUJDyU7WwtoxZ7wlm2z
vDPxCPjfGBFpshdReVZEI2R1rBDpD1ahqNrm_JHcifUdd51CymCm2WzHwmGD7mlPN87P3eq_tB1I
PDf81A3pnIEwCBZA5QYwpB9ruAYJuElkLxkCVBc1WfQCY1YoZWM6SaCw5FGuWv1V6pU2ARBSjp5e
N8PPpFqyQluEJVCdWHh2kA601y7x2SVlp6_fPoh8DzuhTzTQqIc83DBWC2mPGz14fV3bnWSZ59YJ
4wKl2M20WmDcYqbIZlPTlS_irq2WcNhRo4hjgOI2yjhC5QfPSl2PXnMlUnqEa7J_sxIzy6rozNi_
7BdKy4P.w6mRResQZsYbJt_lXli5s5_p76kvpDLqpM8ZGFzvJdNmGeiNoiFLmbsPJnE0dBKGNQXj
i9xgbvGrfOAutouMusWmv8LKMv_0X2XLVy0vaQas_U0C3X4Ffce4okBKEEliZSyxEh0tE7_mZg3b
xq4tf5Uqvr2Jxr8HzrQlCq0wQ6TfEwxgg1m7GF3eFeqkddLjPsO_0yb9yeGwjPa74Ersat7qBRAU
qttdHi6Jrblh1DvDu6DnOlRYwyVFcj8Hyqmjuwrf46RkGMf3MBVv1TDHodhHsLFdVoLP3XTl2Awy
hO21Sg1yJQkjlHrDOEwXuKmHtQPRVLJWBz4i5pphjW8hB8w0Tm3bYWU5aDBQZdKTiFBVW6VrxVbb
YWjNWARNbVWy1b3hAeijtXmsp5BmUtv8pdu.3xqKvvS9RKPw_BOS1Cqe28OSe5bkdVECPV3iyC2J
99wVWS4gJB.GvaIVSGpsB_IQx.rVAcB.fH04tmBwz.WuiRuxKzGvoMm.CAjYLOYeLrQ1B1LFJiJ.
w5LAy_w4TEltCt8CumaBgQO7XRlAPDVkHv00u2YcE9Y_ym83tI6kydvgDUh.Nbtb9WYMjSDnOj6e
YM7Xogzwx_XgQz3ukKg_7UPV2_447SObY02dAdQ0axWys.Z1ZN6WNztJAFFq_wEuUCWzL58Zx5_J
YBL2h2tMuEaMq5w9ZnKR2aw12b34zZroI5vFlQ6D1akS3Jp6TnGadRxhphrdrMjVQzm6j8ICtvdy
TDJkuJJz5q.GK3SesOcpKmpX38XzuxIhodUfUucu14cq1sWpBMGrRS_StcSLUFu63wXLsqRkvoVZ
QfazR56ucFblzPWwSQvKrR3mxlk9rVBesdsheyaXJI3CSNmW9UBfPw3PscVzoFDLXJVr6B5Gk3.7
Nxwdntoer3GiaocQ9fYchoX3fIwXF_8AfscIiUv0MzSgYrN7vQ9P_Z76JbKiuyzlwmkqyHxjKHWy
dSKSV5V3zOuaug1c3SlG.Kj0a97lNXJ9CqGN4TDBlZ9BfnKkcjwrj1LmZ0MKoy956rDk6Pm68ZDX
eqYM3BzgZPuKQkzLsyxHZPQeVCjwntIV.AR9CTbV0xybbiKMDrmjX8RD6KlNLEXfU9_BX_TzcvoS
k4gRExcU8CCDiPjBtjoynbvA9AB_pOqy4v3t6n838haY7i3e_Spr8qlxn5kYAmZVrwZ_QvigTMFx
JI8ncyqMAIbzWbe8EvNN7ItVww1Q9asdhUzxqqWt93._U_SMgTzDYj7rWazh.vd_VwjtBijpzwkB
hXG6XP6nvIMRRm872WsMMY9_mTDXBVOVOdXh4fCQsPp.LbBso8dMbUdGPrFRbHnBVAH87uc5j7Jl
ZFlfu5DiK66ZTCTfjQOozJ_VUyExG49_gZL7zG1Fs5nZQRU_XpFsE6lz0Yv9tqUfsKI9tozLLKEr
NuuLioQ8E_2m218s_EjuMpJc015PQCgvSJ3y_xhKm0W1DOk8WS2DZBdeeZf68XI9j8PRgQscfkpF
22Ehi1qc-

X-Sonic-MF: <you.you.com> X-Sonic-ID: a054ed87-605a-4b0b-b225-a8b18c90e1d7 Received: from sonic.gate.mail.ne1.yahoo.com by sonic303.consmr.mail.ne1.yahoo.com with HTTP; Mon, 1 Jul 2024 12:09:09 +0000 Received: by hermes--production-bf1-7f758cbf9f-tkk9k (Yahoo Inc. Hermes SMTP Server) with ESMTPA ID 2e6a5331df93aa1b270aab429d621fff;

         Mon, 01 Jul 2024 12:09:07 +0000 (UTC)

Date: Mon, 01 Jul 2024 08:08:54 -0400 Importance: normal From: Me <me@me.com> To: You <you@you.com> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="--_com.samsung.android.email_2044179516038930" X-Mailer: WebService/1.1.22407 mail.backend.jedi.jws.acl:role.jedi.acl.token.atz.jws.hermes.aol Content-Length: 919

Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: base64

aHR0cHM6Ly93d3cuaW5zdGFncmFtLmNvbS9wL0M4dzZBWS1JdjYzLz9pZ3NoPU1YTmlOblJvZW0w eFpqUm1NZz09U2VudCBmcm9tIG15IEdhbGF4eQ==

Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: base64

PGh0bWw+PGhlYWQ+PG1ldGEgaHR0cC1lcXVpdj0iQ29udGVudC1UeXBlIiBjb250ZW50PSJ0ZXh0 L2h0bWw7IGNoYXJzZXQ9VVRGLTgiPjwvaGVhZD48Ym9keSBkaXI9ImF1dG8iPmh0dHBzOi8vd3d3 Lmluc3RhZ3JhbS5jb20vcC9DOHc2QVktSXY2My8/aWdzaD1NWE5pTm5Sb2VtMHhaalJtTWc9PTxk aXY+PGJyPjwvZGl2PjxkaXY+PGJyPjwvZGl2PjxkaXY+PGJyPjwvZGl2PjxkaXY+PGJyPjwvZGl2 PjxkaXYgaWQ9ImNvbXBvc2VyX3NpZ25hdHVyZSI+PGRpdiBzdHlsZT0iZm9udC1zaXplOjEycHg7 Y29sb3I6IzU3NTc1NyIgZGlyPSJhdXRvIj5TZW50IGZyb20gbXkgR2FsYXh5PC9kaXY+PC9kaXY+ PGRpdj48YnI+PC9kaXY+PC9ib2R5PjwvaHRtbD4=

Hello,

I have been using Thunderbird for some time and it has served me well. I used it to manage my gmail accounts with encryption and so on.

Recently I have deleted one of my gmail accounts and when I launch it Thunderbird asks me to log in to that account. "Sign in to continue to Mozilla Thunderbird Email" And I am supposed to enter my email.

I have checked the account settings: the old account (let's call it old@gmail.com) is no longer there. I have also removed the outgoing SMTP server for the old account.

I do not know how to stop the app from asking me to log in to an nonexistent account.

I am unable to read or reply to emails. And when I close the email it shows it as still unread. I have tech support with Best Buy Geek Squad. They were unable to help, but said there was a glitch with the email program. Also is there a phone # I can call. I work from home and my email is my lifeline. Please help!

Thanks, David Lipscomb [ edited .. @bellsouth.net and phone# from public support forum]

My wife discovered today that all email had disappeared from her inbox! She doesn't know how or why and neither do I. She is running Thunderbird 1.15 under Windows 7. I have already tried the Windows restore function on the INBOX and it didn't work. Tried a number of other methods and none worked. In looking around the Thunderbird directory and noticed a bunch of files named nstmp-1, 2 3 and 4. nstmp-4 has this morning date-time on it and viewing it in an editor it seems to be a backup of the INBOX. Is this true, and can it be used to rebuild her INBOX.

Hello- I want to add some verbiage before my business card that I have add to my Signature. see image - How do I include the Warm Regards, name, number? I did add on "advanced composer" but cannot find how to use it in FF Thanks for the help

Unable to export bookmarks file. When I go to 'Manage Bk Mks' it is blank and states 'no items' (see screenshot) but I have all my bookmarks in the in the usual left hand pane. I've asked this question before and received no response. Can anyone help please?

I use the android version of your email app. I love it, easy to use and almost use the "Unified" Inbox all the time.

It would be nice to nice to have this facility for any type of account.

Thanks

I have a notice in the bottom right of my Thunderbird screen stating 103mb of 110mb IMAP total (93%) has been used.

I presume there will be consequences should this reach 100%!

My mail server is showing no issues of quotas being reached.

Is this an issue that relates to Thunderbird quotas?

Can anyone advise how I can reduce the 103mb total that is being shown?

Many thanks in advance.

I have just altered my Hotmail settings in Thunderbird to take account of the Microsoft OAuth2 requirements. I can still send from Hotmail but cannot receive (download) incoming messages.

When I open Thunderbird, or check for email, I see the text "******@hotmail.com: Host contacted, sending login information......." at the bottom but no messages are downloaded, and eventually the text disappears (I know there are messages waiting as I can see them using the Outlook app)

My server settings are; Server type : POP Mail Server Server name: pop-mail.outlook.com Port: 995 User name: ******@hotmail.com Connection security: SSL/TLS Authentication method: OAuth2

I have tried restarting both my PC (Windows 10) and Thunderbird, but the problem persists. Help please!

I have always kept old emails in the LOCAL folders for security reasons not having all my info on a server somewhere that could be comprimized/stolen/scammed. I am now on Yahoo and have heard security is not the best so I am not sure I want to put all these files on their servers. Now, however, as my PC is getting old I am afraid it could crash, I assume I would loose all those emails-correct?. If I go into my TB Profile and find the Mail/Local Folder I can copy and paste it to a flash drive. Would that be the recommended way to back up? If I did this process a month from now would it, like a file, ask me to overwrite what is already there and add anything new? If my PC did crash, could I do the reverse and copy and paste that flash drive Local folder into my new TB profile? Thank You.

System specs below. Thunderbird is set with 1 account: A paid Yahoo email, with a LOT of messages (well over 36K), using IMAP (Yahoo only lets the most recent 10K come down via IMAP, sadly). Most emails do download and are correctly rendered. But around 10%, starting usually a month or so back from the high water mark of last update, show email source code (text of headers, mimeparts, etc.) for a totally different email than the one highlighted (a few days later, different sender, etc.) Checking the message on Yahoo, it renders correctly. There is no pattern to the corrupted messages: they can be from mailing lists, company marketing mails, an alert from my local town, whatever.

Once the error occurs, it is consistent across Thunderbird shut-and-restarts (still showing same wrong email source as before). Emails to either side (earlier and later) render properly in the message pane.

Double Clicking the message to it's own child pane renders a pane with Subject and From as blank, and the same email source text for a different email. Forwarding the email puts the email source code in as text (I was hoping the act of refreshing and reformatting might grab the correct content, but no).

Doing a Repair Mailbox (which seems to mean "download headers again, then download all the mail again" does seem to correct for a time (including the previously corrupted emails now rendering correctly)... but within a day or two, a new crop of messages will be corrupted, and the dance starts again.

Windows 10, 64 bit. Norton 360 set to exclude all mailbox directories. Thunderbird 115.12.2 (64-bit), though this has been happening since 110. No plugins, no extensions.

Are there diagnostic logs or other info I can share that can help us figure this out? I really like Thunderbird, but it's just unusable here. Outlook, Apple mail, other tools don't seem to have this problem.