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Android

Firefox continuously minimizes itself. I have uninstalled reinstalled cleared cache etc I'll be in the middle of reading an article and down it goes. It does not happen o… (read more)

Firefox continuously minimizes itself. I have uninstalled reinstalled cleared cache etc I'll be in the middle of reading an article and down it goes. It does not happen on other web browsers so I do not think it is my phone. I installed with recommended settings

Asked by richward250 Duela astebete

Selecting to open the Download section crashes the app

1. Open the Firefox for Android application 2. Either browse around first, download something beforehand, or do it right at the start, go to the 'three dot' menu on the t… (read more)

1. Open the Firefox for Android application 2. Either browse around first, download something beforehand, or do it right at the start, go to the 'three dot' menu on the top right screen and select the 'Downloads' section. 3. The application will freeze without opening the section and after a while will say 'Firefox not responding' before crashing.

Asked by Mpavle Duela 2 aste

Last reply by Paul Duela 2 aste

Firefox crashes on opening

I have a Blackview Tab16 (10" screen), which I bought last year; it was running Firefox quite happily until a couple of months ago. Now when I click on the icon, I get a … (read more)

I have a Blackview Tab16 (10" screen), which I bought last year; it was running Firefox quite happily until a couple of months ago. Now when I click on the icon, I get a sort of 'welcome' screen (with some message about a search widget?) for a fraction of a second, then FF closes and I get an error message saying 'Sorry. Firefox had a problem and crashed.' The version of FF is 126.0. I was told to try clearing the cache, but there is nothing there to clear! The tablet is running Android 12 / DoKe OS V3.0.

I have an 8" Blackview tablet which - despite needing to be plugged in to run all the time! - opens & runs Firefox perfectly happily. It's my main browser on my MacBook as well, and will run on my iPhone.

Asked by vargo.b Duela 2 hilabete

Last reply by vargo.b Duela hilabete

crashes and slow pages

Out of nowhere, the browser stopped when I was browsing and the pages started showing slowness. 👇🏻👇🏻👇🏻 c11-9c7f-1ce62d5e295d java.lang.IllegalArgumentException: Cannot … (read more)

Out of nowhere, the browser stopped when I was browsing and the pages started showing slowness. 👇🏻👇🏻👇🏻


c11-9c7f-1ce62d5e295d java.lang.IllegalArgumentException: Cannot round NaN value.

* New Sentry Instance: https://sentry.io/organizations/mozilla/issues/?project=6375561&query=7a6abefc7b3e4a31a088370e3b936c48
* Socorro: https://crash-stats.mozilla.org/report/index/bp-242b35e4-0f2d-4ecd-baba-facad0240527

java.lang.IllegalArgumentException: Cannot round NaN value. at kotlin.math.MathKt__MathJVMKt.roundToInt(MathJVM.kt:4) at androidx.compose.foundation.layout.RowColumnMeasurementHelper.measureWithoutPlacing-_EkL_-Y(RowColumnMeasurementHelper.kt:284) at androidx.compose.foundation.layout.RowColumnMeasurePolicy.measure-3p2s80s(RowColumnImpl.kt:45) at androidx.compose.ui.node.InnerNodeCoordinator.measure-BRTryo0(InnerNodeCoordinator.kt:39) at androidx.compose.foundation.layout.FillNode.measure-3p2s80s(Size.kt:101) at androidx.compose.ui.node.LayoutModifierNodeCoordinator.measure-BRTryo0(LayoutModifierNodeCoordinator.kt:15) at androidx.compose.ui.node.LayoutNodeLayoutDelegate$performMeasureBlock$1.invoke(LayoutNodeLayoutDelegate.kt:9) at androidx.compose.runtime.snapshots.Snapshot$Companion.observe(Snapshot.kt:60) at androidx.compose.runtime.snapshots.SnapshotStateObserver$ObservedScopeMap.observe(SnapshotStateObserver.kt:48) at androidx.compose.runtime.snapshots.SnapshotStateObserver.observeReads(SnapshotStateObserver.kt:154) at androidx.compose.ui.node.OwnerSnapshotObserver.observeReads$ui_release(OwnerSnapshotObserver.kt:3) at androidx.compose.ui.node.LayoutNodeLayoutDelegate$MeasurePassDelegate.remeasure-BRTryo0(LayoutNodeLayoutDelegate.kt:108) at androidx.compose.ui.node.LayoutNodeLayoutDelegate$MeasurePassDelegate.measure-BRTryo0(LayoutNodeLayoutDelegate.kt:104) at androidx.compose.foundation.layout.RowColumnMeasurementHelper.measureWithoutPlacing-_EkL_-Y(RowColumnMeasurementHelper.kt:116) at androidx.compose.foundation.layout.RowColumnMeasurePolicy.measure-3p2s80s(RowColumnImpl.kt:45) at androidx.compose.ui.node.InnerNodeCoordinator.measure-BRTryo0(InnerNodeCoordinator.kt:39) at androidx.compose.ui.node.LayoutNodeLayoutDelegate$performMeasureBlock$1.invoke(LayoutNodeLayoutDelegate.kt:9) at androidx.compose.runtime.snapshots.Snapshot$Companion.observe(Snapshot.kt:60) at androidx.compose.runtime.snapshots.SnapshotStateObserver$ObservedScopeMap.observe(SnapshotStateObserver.kt:48) at androidx.compose.runtime.snapshots.SnapshotStateObserver.observeReads(SnapshotStateObserver.kt:154) at androidx.compose.ui.node.OwnerSnapshotObserver.observeReads$ui_release(OwnerSnapshotObserver.kt:3) at androidx.compose.ui.node.LayoutNodeLayoutDelegate$MeasurePassDelegate.remeasure-BRTryo0(LayoutNodeLayoutDelegate.kt:108) at androidx.compose.ui.node.LayoutNodeLayoutDelegate$MeasurePassDelegate.measure-BRTryo0(LayoutNodeLayoutDelegate.kt:104) at androidx.compose.ui.layout.RootMeasurePolicy.measure-3p2s80s(RootMeasurePolicy.kt:39) at androidx.compose.ui.node.InnerNodeCoordinator.measure-BRTryo0(InnerNodeCoordinator.kt:39) at androidx.compose.ui.node.LayoutNodeLayoutDelegate$performMeasureBlock$1.invoke(LayoutNodeLayoutDelegate.kt:9) at androidx.compose.runtime.snapshots.Snapshot$Companion.observe(Snapshot.kt:60) at androidx.compose.runtime.snapshots.SnapshotStateObserver$ObservedScopeMap.observe(SnapshotStateObserver.kt:48) at androidx.compose.runtime.snapshots.SnapshotStateObserver.observeReads(SnapshotStateObserver.kt:154) at androidx.compose.ui.node.OwnerSnapshotObserver.observeReads$ui_release(OwnerSnapshotObserver.kt:3) at androidx.compose.ui.node.LayoutNodeLayoutDelegate$MeasurePassDelegate.remeasure-BRTryo0(LayoutNodeLayoutDelegate.kt:108) at androidx.compose.ui.node.LayoutNode.remeasure-_Sx5XlM$ui_release(LayoutNode.kt:18) at androidx.compose.ui.node.MeasureAndLayoutDelegate.doRemeasure-sdFAvZA(MeasureAndLayoutDelegate.kt:3) at androidx.compose.ui.node.MeasureAndLayoutDelegate.remeasureOnly(MeasureAndLayoutDelegate.kt:18) at androidx.compose.ui.node.MeasureAndLayoutDelegate.measureOnly(MeasureAndLayoutDelegate.kt:59) at androidx.compose.ui.platform.AndroidComposeView.onMeasure(AndroidComposeView.android.kt:83) at android.view.View.measure(View.java:26415) at androidx.compose.ui.platform.AbstractComposeView.internalOnMeasure$ui_release(ComposeView.android.kt:64) at androidx.compose.ui.platform.AbstractComposeView.onMeasure(ComposeView.android.kt:4) at android.view.View.measure(View.java:26415) at androidx.recyclerview.widget.RecyclerView$LayoutManager.measureChildWithMargins(RecyclerView.java:89) at androidx.recyclerview.widget.LinearLayoutManager.layoutChunk(LinearLayoutManager.java:60) at androidx.recyclerview.widget.LinearLayoutManager.fill(LinearLayoutManager.java:49) at androidx.recyclerview.widget.LinearLayoutManager.onLayoutChildren(LinearLayoutManager.java:800) at androidx.recyclerview.widget.RecyclerView.dispatchLayoutStep2(RecyclerView.java:61) at androidx.recyclerview.widget.RecyclerView.onMeasure(RecyclerView.java:64) at android.view.View.measure(View.java:26415) at android.view.ViewGroup.measureChildWithMargins(ViewGroup.java:7845) at androidx.coordinatorlayout.widget.CoordinatorLayout.onMeasureChild(CoordinatorLayout.java:7) at com.google.android.material.appbar.HeaderScrollingViewBehavior.onMeasureChild(HeaderScrollingViewBehavior.java:93) at androidx.coordinatorlayout.widget.CoordinatorLayout.onMeasure(CoordinatorLayout.java:391) at android.view.View.measure(View.java:26415) at android.view.ViewGroup.measureChildWithMargins(ViewGroup.java:7845) at android.widget.FrameLayout.onMeasure(FrameLayout.java:194) at android.view.View.measure(View.java:26415) at android.view.ViewGroup.measureChildWithMargins(ViewGroup.java:7845) at android.widget.FrameLayout.onMeasure(FrameLayout.java:194) at android.view.View.measure(View.java:26415) at android.view.ViewGroup.measureChildWithMargins(ViewGroup.java:7845) at android.widget.LinearLayout.measureChildBeforeLayout(LinearLayout.java:1552) at android.widget.LinearLayout.measureVertical(LinearLayout.java:842) at android.widget.LinearLayout.onMeasure(LinearLayout.java:721) at org.mozilla.fenix.perf.HomeActivityRootLinearLayout.onMeasure(HomeActivityRootLinearLayout.kt:11) at android.view.View.measure(View.java:26415) at android.view.ViewGroup.measureChildWithMargins(ViewGroup.java:7845) at android.widget.FrameLayout.onMeasure(FrameLayout.java:194) at android.view.View.measure(View.java:26415) at android.view.ViewGroup.measureChildWithMargins(ViewGroup.java:7845) at android.widget.FrameLayout.onMeasure(FrameLayout.java:194) at androidx.appcompat.widget.ContentFrameLayout.onMeasure(ContentFrameLayout.java:160) at android.view.View.measure(View.java:26415) at android.view.ViewGroup.measureChildWithMargins(ViewGroup.java:7845) at android.widget.LinearLayout.measureChildBeforeLayout(LinearLayout.java:1552) at android.widget.LinearLayout.measureVertical(LinearLayout.java:842) at android.widget.LinearLayout.onMeasure(LinearLayout.java:721) at android.view.View.measure(View.java:26415) at android.view.ViewGroup.measureChildWithMargins(ViewGroup.java:7845) at android.widget.FrameLayout.onMeasure(FrameLayout.java:194) at android.view.View.measure(View.java:26415) at android.view.ViewGroup.measureChildWithMargins(ViewGroup.java:7845) at android.widget.LinearLayout.measureChildBeforeLayout(LinearLayout.java:1552) at android.widget.LinearLayout.measureVertical(LinearLayout.java:842) at android.widget.LinearLayout.onMeasure(LinearLayout.java:721) at android.view.View.measure(View.java:26415) at android.view.ViewGroup.measureChildWithMargins(ViewGroup.java:7845) at android.widget.FrameLayout.onMeasure(FrameLayout.java:194) at com.android.internal.policy.DecorView.onMeasure(DecorView.java:1003) at android.view.View.measure(View.java:26415) at android.view.ViewRootImpl.performMeasure(ViewRootImpl.java:3605) at android.view.ViewRootImpl.measureHierarchy(ViewRootImpl.java:2348) at android.view.ViewRootImpl.performTraversals(ViewRootImpl.java:2640) at android.view.ViewRootImpl.doTraversal(ViewRootImpl.java:2197) at android.view.ViewRootImpl$TraversalRunnable.run(ViewRootImpl.java:8960) at android.view.Choreographer$CallbackRecord.run(Choreographer.java:996) at android.view.Choreographer.doCallbacks(Choreographer.java:794) at android.view.Choreographer.doFrame(Choreographer.java:729) at android.view.Choreographer$FrameDisplayEventReceiver.run(Choreographer.java:981) at android.os.Handler.handleCallback(Handler.java:883) at android.os.Handler.dispatchMessage(Handler.java:100) at android.os.Looper.loop(Looper.java:237) at android.app.ActivityThread.main(ActivityThread.java:7807) at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:493) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1047)

Asked by MATHEUSMR Duela hilabete

Last reply by Paul Duela hilabete

Firefox crashes on Samsung s24

Hi support team, I was using Mozilla Firefox on my Samsung Galaxy s20+ without any issues. I have transferred all data from my old one to new one, Samsung Galaxy S24 aft… (read more)

Hi support team,

I was using Mozilla Firefox on my Samsung Galaxy s20+ without any issues. I have transferred all data from my old one to new one, Samsung Galaxy S24 after this migration Mozilla Firefox crashes, when I was forwarded from an app.

Standard browser: Mozilla Firefox I have already reinstalled the Mozilla. This action works properly with other browsers.

Kind regards Mustafa

Asked by mduran29 Duela 5 hilabete

Last reply by Paul Duela 5 hilabete

Firefox is buggy and glitchy

Sometimes whenever i use twitter it will crash and stop working everytime i switch a other tab it glitches and stays on the tab i switched from, and it would also black o… (read more)

Sometimes whenever i use twitter it will crash and stop working everytime i switch a other tab it glitches and stays on the tab i switched from, and it would also black out and make the tab unusable.

Asked by illogicalcomix Duela 5 hilabete

Last reply by Paul Duela 5 hilabete

  • Archived

Firefox is crashing after the last few updates (v121.0.1)

I've been using Firefox on my phone for about half a year, rarely updating the browser. I did it first time approximately 2 weeks ago and since then it started to crash f… (read more)

I've been using Firefox on my phone for about half a year, rarely updating the browser. I did it first time approximately 2 weeks ago and since then it started to crash frequently. The latest update hasn't resolved the issue.

Setup: - galaxy S23+ - latest Android version (13) - Firefox version 121.0.1 (Build #2015995071), fd4d251332+ GV: 121.0.1-20231230165955 AS: 121.0

I have more than 100+ tabs opened with a setting activated "Close tab: Never" and "Move old tabs to inactive". Has several plugins installed: - Ghostery - Decentraleyes - Search by Image - uBlock Origin - ClearURLs

I usually visit 5-10 websites a day, having multiple opened tabs to read later. Sometimes when I open a new tab, open the page, start scrolling, the browser slows down and then crashes. It doesn't show any error, just shuts down the app so I have to open it again.

Asked by mlurker Duela 6 hilabete

Last reply by mlurker Duela 6 hilabete

  • Archived

Firefox keeps crashing since update to Android 14

Hi, Since I've installed the latest Samsung OneUI6/Android 14, Firefox keeps crashing randomly. There was a firefox update after (120.1.0, build #2015989146), but same b… (read more)

Hi,

Since I've installed the latest Samsung OneUI6/Android 14, Firefox keeps crashing randomly. There was a firefox update after (120.1.0, build #2015989146), but same behavior. When opening accessing a new url (either new tab or existing tab). No message displayed, simply closes. Everything is up to date, non rooted galaxy S23 ultra with Android 14/OneUI 6. Already cleared firefox app cache, uninstalled and reinstalled (this worked for a few hours, but it's back to same behavior).

Any ideas?

P

Asked by pnobre3 Duela 7 hilabete

Last reply by pnobre3 Duela 6 hilabete

  • Archived

crashing

Constantly crashes with the latest 3 updates. Not sure if it's on your end or the providing web sites not knowinghow to program for Android phones. Too many non sta… (read more)

Constantly crashes with the latest 3 updates. Not sure if it's on your end or the providing web sites not knowinghow to program for Android phones.

    Too many non standard screen resolutions out there for each phone???

Guesses...???

Asked by Miniwatt Studio Duela 6 hilabete

Last reply by Paul Duela 6 hilabete

  • Archived

Firefox mobile has serious quality control issue

For months now, Firefox Mobile has constantly been getting "app has stopped responding" crashes and even hard crashes (multiple times per day) for Pixel users. There's al… (read more)

For months now, Firefox Mobile has constantly been getting "app has stopped responding" crashes and even hard crashes (multiple times per day) for Pixel users. There's already a bug report about it but the FF team's response is that they aren't going to do anything. They claim it's an issue with the kernel but no other apps / browsers on the Pixel have this problem.

This is beyond pathetic. Maybe this not-my-problem mentality is why Firefox has reduced to less than 1% penetration.

Asked by yuktaondi73 Duela 7 hilabete

Last reply by Paul Duela 6 hilabete

  • Archived

Firefox Android Crashes - java.lang.OutofMemoryError

Hello, I am getting a frequent freeze in the Android app and then shortly after a crash. Info: - happens on FF, FF Beta, and FF Nightly,and reinstall/phone reset didn't … (read more)

Hello,

I am getting a frequent freeze in the Android app and then shortly after a crash. Info: - happens on FF, FF Beta, and FF Nightly,and reinstall/phone reset didn't fix. - Samsung Galaxy SM-G965U running Android 10. - every error starts with java.lang.OutofMemoryError. - it never happens just on startup, just on auto fill, or some of the similar crash reports I've seen around here. - it does appear to be site-specific, but sometimes the site works and sometimes it does not: if I close the last tab after a crash, it will usually work for awhile. - Sync and disabling Add-ons doesnt fix it, although perhaps its worse with uBlock Origin enabled (not conclusively)

Thanks for any suggestions.

edited for clarity

Asked by kBayi Duela 8 hilabete

Last reply by Skulljeep Duela 7 hilabete

  • Archived

Firefox hard crashing OS

Poco F2 Pro is hard crashing requiring device reboot, starting maybe a week ago, and has happened three times. I don't know if it's hardware related but I've not seen the… (read more)

Poco F2 Pro is hard crashing requiring device reboot, starting maybe a week ago, and has happened three times. I don't know if it's hardware related but I've not seen the behaviour in other apps. I'm not using beta version.

Asked by polysemantic Duela 7 hilabete

Last reply by Paul Duela 7 hilabete

  • Konponduta
  • Archived

phone reboots after downloading any file

After updating Firefox for Android, my phone started rebooting after downloading any file. This makes it very difficult to use the browser and I had to use Chrome tempora… (read more)

After updating Firefox for Android, my phone started rebooting after downloading any file. This makes it very difficult to use the browser and I had to use Chrome temporarily. The Crashes tab in About Firefox is empty. I tried to collect a logcat and uploaded it to Google Drive (maybe this will help somehow.): https://drive.google.com/file/d/1kmdS5rTH3r0u09KLxeUDeY5U8r5xiEK1/view?usp=sharing. I hope this information is helpful in solving the problem.

Asked by queuejw Duela 8 hilabete

Answered by queuejw Duela 8 hilabete

  • Archived

Firefox crashing

firefox is crashing when i try to download some file. I gotta clear the app's data for it to work normally again, but this always happens when I try to download it again,… (read more)

firefox is crashing when i try to download some file. I gotta clear the app's data for it to work normally again, but this always happens when I try to download it again, also, the browser doesn't open after it crashes, only after I clear its data.

Firefox for Android version 119.0.1 Android 11 (64 bits)

Asked by cleitonsantosdesantana96 Duela 8 hilabete

Last reply by cleitonsantosdesantana96 Duela 8 hilabete

  • Archived

Firefox randomly stops working

I raised this issue in my review on the Google App Store and was asked to submit it as a question here. On my phone (Oppo running on ColorOS 13.1), Firefox will stop work… (read more)

I raised this issue in my review on the Google App Store and was asked to submit it as a question here. On my phone (Oppo running on ColorOS 13.1), Firefox will stop working a number of times a month. For about 24 hours, aside from Google result pages, nothing will load, and I'll be stuck looking at an empty loading screen. The last time I raised this issue I was told to delete and reinstall the app, which worked in the moment but did nothing to stop the problem occurring again. Aside from waiting for the app to fix itself, nothing I've found works.

Asked by dae Duela 10 hilabete

Last reply by dae Duela 9 hilabete

  • Archived

firefox often crash when clicking the address bar.

Very often when clicming the adress bar (almost always on sites like old.reddit.com, the app just stops responding and I must reopen it. I'd like a solution that won't in… (read more)

Very often when clicming the adress bar (almost always on sites like old.reddit.com, the app just stops responding and I must reopen it. I'd like a solution that won't involve removing all my bookmarks, history and saved data.

Asked by daniel kornis Duela 9 hilabete

Last reply by Paul Duela 9 hilabete

  • Archived

App Crashing Problem

Dear Concern, Suddenly I Found Crashing Problem In Fire Fox New Updated Version. When I Try to Save Any Image Or Download Any File From it’s show A Crashing Problem. I… (read more)

Dear Concern, Suddenly I Found Crashing Problem In Fire Fox New Updated Version. When I Try to Save Any Image Or Download Any File From it’s show A Crashing Problem. I attached A Photo Of This Crashing Problem. Sir Please Fix The Problem As Soon As Possible. Thank You.

Asked by Shihab Rahman Duela 10 hilabete

Last reply by Paul Duela 10 hilabete