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Youtube videos won't play lately, but will in Chrome.

YouTube worked fine in the past, but for at least the last few days (likely longer) Firefox 103.0.1 won't play anything. Chrome works fine still. Other large transfers … (read more)

YouTube worked fine in the past, but for at least the last few days (likely longer) Firefox 103.0.1 won't play anything. Chrome works fine still. Other large transfers work fine.

Latest video I tried to play: https://www.youtube.com/watch?v=WkN8Aqb2IBc Is a DND group playing with an actor from The Outpost (TV show on CW)

In Firefox I see the initial video preview image, and after clicking to play I get a constant spinning progress animation but the video never plays. Turning on the debug overlay info shows plenty of download capacity detected (I forget the name in the UI) but very little ever transfers (bars further down).

Only oddity I can see in the debug info it puts in the the clipboard is the wrong Angle GPU. I have 2 x NVIDIA 1080ti's in SLI, and it sees a 980. Chrome shows the expected value instead. I filed a bug on the Angle project just in case. I looked on the Firefox about:support page with hardware acceleration disabled and it showed two webgl driver entries (1 and 2), both with 1080ti listed.

I tried disabling the performance feature setting and hardware acceleration (closed app then opened again). No difference.

Windows 10 x64, latest patches. Latest NVIDIA drivers through GFE (auto updates itself). Two Windows 10 graphics options are on (GPU scheduler and Variable Refresh Rate).

I've seen a couple notifications from Windows about Firefox "attempting" to use GPU hw acceleration, but I have no idea why it'd be blocked. Clicked it and it did nothing. I looked in my event viewer and didn't find anything useful either. I haven't manually set any applications to use a certain GPU. Integrated GPU from CPU is disabled in BIOS.

GPU isn't overclocked. CPU is barely. And I see no reason to think this is related. In the past I'd get reboots and event viewer errors. Even when it worked in the past I was similarly overclocked. All programs (diagnostics) I've run to verify proper functioning have passed.

Asked by EternalStudent Duela egun bat

Last reply by EternalStudent Duela 2 ordu

gmail on Firefox

Within the last few days, the font in gmail has changed. When I go to gmail settings I can select a different font but the "save settings" remains greyed out and therefo… (read more)

Within the last few days, the font in gmail has changed. When I go to gmail settings I can select a different font but the "save settings" remains greyed out and therefore the change cannot be made. If I enter gmail on a different browser I can change the font. This fault seems to be related to Firefox. Do you have a solution?

Asked by jack.blair2505 Duela 3 egun

Last reply by Terry Duela 2 ordu

Delete duplicate of book marks menu

Sorry: I incorrectly marked this problemsent Aug 5 as solved, but it isn't My book marks folder has a complete duplicate copy immediately following the original. I tried … (read more)

Sorry: I incorrectly marked this problemsent Aug 5 as solved, but it isn't My book marks folder has a complete duplicate copy immediately following the original. I tried deleting individual entries from each copy but they also deleted in the other copy. I've attached two Print Screens. Original copy appears to be under Bk Mks Toolbar - See PrintScreen 1 PrintScreen 2 shows duplicate commencing again at 'Recently Bookmarked' but not sure whether in Menu, or another folder. How do I delete the copy w/ losing the original?

Asked by Pooh Bear Duela egun bat

Last reply by Pooh Bear Duela 3 ordu

Recent update broke online banking date selection

Longtime user of Firefox for online banking bill pay. Latest update broke bill pay by disabling date to pay a bill. At bank I select vendor to pay, chose calendar to se… (read more)

Longtime user of Firefox for online banking bill pay. Latest update broke bill pay by disabling date to pay a bill.

At bank I select vendor to pay, chose calendar to select date and now the cursor should turn to a 'hand icon' when hovering over date. It will not allow me to select a date to pay the bill. The cursor changes to a hand icon if I hover over past dates or day of week but not the date I want to pay the bill.

To make sure it isn't my bank's problem I logged on with Chrome and everything works as normal.

This was tested twice two weeks apart. For now I cannot use Firefox to pay bills.

Hope taking time to post this to Support will result in a response acknowledging problem and solution.

Thanks, Larry

Asked by lgbancroft Duela 3 ordu

langage change for browser developer tools

changing the language in the settings does not change the language in browser developer tools. I would like the language in the browser developer tools to be English. I h… (read more)

changing the language in the settings does not change the language in browser developer tools. I would like the language in the browser developer tools to be English.

I have attached two screenshot. The red zone is always in French. I would like it to be in English. However, I changed the language in the settings. the second screenshot shows that I changed the language from French to English. But why this language change did not affect the development tools

Thanks in advance

Asked by torguephilippe Duela 21 ordu

Last reply by cor-el Duela 3 ordu

Firefoxe multiaccount container does not work

Hey, i try to use firefox multiaccount container but it does not work. Better said if i add the add-on it does not show up in system bar (up in the right corner), but you… (read more)

Hey,

i try to use firefox multiaccount container but it does not work. Better said if i add the add-on it does not show up in system bar (up in the right corner), but you can see it in the add-ons and themes setting menu. So there is only half of layout given but no function of it at all compairing to other persons using it, e.g. "how to use firefox multiaccount container tutorial videos" etc. Trying to handel the settings of it with the add-ons and themes menu does not help.

I use the firefox browser protable eddion for windows at my laptop and it seems to be that all settings are recent. As well it does not seem to be that i use there any privat tab where it does not work i guess?!

May someone can help me?

Greats xprt352

Asked by xpt_352 Duela 13 ordu

Last reply by cor-el Duela 4 ordu

Frequent reboot to get FIrefox to work

Every 15 minutes or so, Firefox quits working. It won't send e-mail, let me move or delete a message, and shows all my files are empty. I have to shut it down and reboot… (read more)

Every 15 minutes or so, Firefox quits working. It won't send e-mail, let me move or delete a message, and shows all my files are empty. I have to shut it down and reboot it to get my browser to work again, and then everything's fine for a few more minutes, then it crashes again.

What's wrong, and how do I fix it?

Asked by esmiller Duela 5 ordu

Outlook 2010, "This operation has been canceled due to RESTRICTIONS in effect on this computer"

Outlook 2010 Windows 10 Home edition, Can not open hyperlinks in Outlook e-mail. Get error messge "This operation has been canceled due to RESTRICTIONS in effect on this… (read more)

Outlook 2010 Windows 10 Home edition, Can not open hyperlinks in Outlook e-mail. Get error messge "This operation has been canceled due to RESTRICTIONS in effect on this computer" Help!

Asked by Dr. John T. Whiting Duela 10 ordu

Last reply by jscher2000 - Support Volunteer Duela 5 ordu

Wonky address bar

For the last month the amount of letters/numbers/symbols in my address bar has slowly become less. It only happens when I have more than 1 tab &/or window open. It is… (read more)

For the last month the amount of letters/numbers/symbols in my address bar has slowly become less. It only happens when I have more than 1 tab &/or window open. It is now at the point where I'll have no more than a dozen characters in the address bar down to absolutely nothing being displayed there. I had HP do a wipe of my HDD & reinstall of the entire MS OS a month ago. I noticed the issue a few days after that but it was also after the first of 2 FF updates. Sometimes it has bugs but usually the next update fixes it completely; but not this time. I'm not sure if it Is a FF issue. I have checked all thru here and even scrubbed thru MS Win10 support pages and found nothing anywhere similar. Attached is a current screenshot. As you can see, there are only 4 characters in this header while 2 others have None and one has 11 +, 4 numbers and 6 random letters. This has me totally baffled.

Asked by Sonny65 Duela 11 ordu

Last reply by cor-el Duela 6 ordu

ENO From Capital One

ENO No longer working on my Firefox browser, It's tries to open my account and then it immediately closes the window. As soon as I click the green banner at the bottom, "… (read more)

ENO No longer working on my Firefox browser, It's tries to open my account and then it immediately closes the window. As soon as I click the green banner at the bottom, "Sign in with your Browser" it briefly try to open then immediately closes

Asked by Don Duela 6 ordu

Difference between ESR versions

What are the differences between Firefox ESR 91.12.0 and Firefox ESR 102.1.0 (available https://www.mozilla.org/en-US/firefox/all/#product-desktop-esr)? I've read all I … (read more)

What are the differences between Firefox ESR 91.12.0 and Firefox ESR 102.1.0 (available https://www.mozilla.org/en-US/firefox/all/#product-desktop-esr)?

I've read all I could find on the ESR releases and even found this release calendar that indicates that there are two versions, but not why there are two ESR versions.

Asked by 7l0wtyly Duela 4 egun

Last reply by cor-el Duela 7 ordu

Firefox is Constantly stating "Firefox is being updated by another instance."

Firefox is slow and sluggish. This normally happened to me when an update was applied and i need to restart the browser. But now its always stating "Firefox is being upd… (read more)

Firefox is slow and sluggish. This normally happened to me when an update was applied and i need to restart the browser. But now its always stating "Firefox is being updated by another instance'. I have closed all browser windows. i have rebooted my machine. I have refreshed firefox. i have uninstalled and reinstalled firefox. nothing seems to help. i am running the latest version of firefox. 103.0.1 (64-bit).

Asked by jnpatel340+firefox Duela 7 ordu

Firefox no longer allows offline installation

I am trying to install Firefox offline. I know you use to be able to do this but I don’t it is possible anymore. I am on windows 10 and every time I try to install it jus… (read more)

I am trying to install Firefox offline. I know you use to be able to do this but I don’t it is possible anymore. I am on windows 10 and every time I try to install it just throws this error (see attachment). And when I reconnect Wi-Fi or Ethernet the installer works.

Asked by tylerkezer Duela 15 ordu

Last reply by James Duela 7 ordu

Since update to 103.0.1, Mail opens links in a new FF window with a virgin profile.

Before I updated to FF 103.0.1, links I clicked on in e-mails in Outlook would open in an FF window using my existing default profile. Since updating to FF 103.0.1, these… (read more)

Before I updated to FF 103.0.1, links I clicked on in e-mails in Outlook would open in an FF window using my existing default profile. Since updating to FF 103.0.1, these links open in an FF window with a virgin profile. If no such window was already open (from clicking on another e-mail link) this will be a new FF window, even if FF was already open with my normal profile. As a result, e-mail links to PDFs open the files directly in FF (instead of asking me where to download them to, as I have configured in my profile) and I am missing my stored passwords when the links lead to websites that require login.

This is a real PITA! Is there anything I can do other than revert to an earlier FF version? Please help!

I am running Windows 10 2021H2.

Asked by rsbrux Duela 7 ordu

Firefox closes Tab after closing downloaded attachment?

For maybe a month or two I have been seeing some strange behavior with Firefox closing after I close a downloaded file. Here are some examples. Lets say I am checking my … (read more)

For maybe a month or two I have been seeing some strange behavior with Firefox closing after I close a downloaded file. Here are some examples.

Lets say I am checking my email (yahoo) and receive a video file attachment. I launch the attachment which is set ot download and automatically open my player, which is VLC. VLC launches and plays as normal. When I finish, I close VLC and find that a few seconds later my Firefox window or tab also closes.

This is not just with video files and not just from email. Same for doc files or pdf or jpg files. If it downloads and then I open it through Firefox, that tab closes once I close the third-party program.

I also tried turning off the auto-launch and just download the files, but if I start them form the downloads display in Firefox the same issue occurs. If I start explorer and browse to downloads and just launch it from there then there are no such issues.

I did notice that it only closes one tab, so if I have a dummy second tab, when the tab is closed I can use Ctrl+Shift+T to restore the previous window and continue, but it has gotten tedious to do that every time I download a file.

I did check that neither Chrome of Edge do not have such behavior.

System details. Firefox 103, Windows 10 21H2. No known major updates or changes have been made to the system to cause this change. The only extension I have is Ublock Origin, and I have tried disabling it but it did not help the problem.

Asked by elkinm Duela 8 ordu

PDF displaying as blank document.

We are on version 103.0.1 and have started having a problem with the PDF viewer showing blank documents. If you download the document is is good. How can we get the docum… (read more)

We are on version 103.0.1 and have started having a problem with the PDF viewer showing blank documents. If you download the document is is good. How can we get the document to open correctly in the viewer.

Asked by Dale_J_Souza Duela 9 ordu

Last reply by Dale_J_Souza Duela 7 ordu