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My passwords missing since your updates

You guys been having updates. I notice my account was no longer connected and had to tried signing in. My password did not work and had to reset for some reason. Once I s… (read more)

You guys been having updates. I notice my account was no longer connected and had to tried signing in. My password did not work and had to reset for some reason. Once I signed in, all my passwords I had been syncing are gone. I been using firefox for a very long time with my passwords saved. Almost when you guys first release. Already tried your forums and steps, that's not helping to get back my sync passwords. I have always relied on you guys for my passwords for years. Please help me.

Asked by Nikey Duela egun bat

Grandid.com is blocking me from accecing my google accounts by rederecting me to grandid.com.

I'm having a problem and need your help. Every time I try to go to Gmail (gmail.com) or Google Earth (earth.google.com), I get redirected to this site called grandid.com … (read more)

I'm having a problem and need your help. Every time I try to go to Gmail (gmail.com) or Google Earth (earth.google.com), I get redirected to this site called grandid.com which is the website my school uses to log in to school accounts. This is my home cumputer so i am not intrestend in that and would like to completly block grandid.com from ever redirecting me. It's blocking me from logging into my accounts and using these services.

I've cleared my cache and cookies and even tried blocking grandid.com with extensions, but nothing is working. This is really frustrating and messing up my ability to check my emails and use Google Earth.

Can you please help me fix this?

Asked by when cent Duela egun bat

Location

I live in the UK and recently when going to the BBC.co.uk I get the website as BBC.com after a few seconds. I know that I usually see .com when overseas and this is norma… (read more)

I live in the UK and recently when going to the BBC.co.uk I get the website as BBC.com after a few seconds. I know that I usually see .com when overseas and this is normal. Why has this started happening while I am still in the United Kingdom?

Asked by herman1rg Duela 6 egun

Last reply by herman1rg Duela 5 egun

“new sign-in” message with wrong platform!

I received new sign-in message immediately after reconnecting my Firefox/Mozilla account in Firefox on Ubuntu 22.04, but the message claimed that I had just logged in in … (read more)

I received new sign-in message immediately after reconnecting my Firefox/Mozilla account in Firefox on Ubuntu 22.04, but the message claimed that I had just logged in in Firefox on Windows 10!

Asked by rsbrux Duela egun bat

Last reply by rsbrux Duela egun bat

Minimize window and next restore window, white border line draw the window in dark theme

I have a issue for Firefox depiction. Procedure for reproducing is as follows: 1) Set Mozilla's dark theme. 2) Minimize the Firefox window. 3) Restore the Firefox window,… (read more)

I have a issue for Firefox depiction. Procedure for reproducing is as follows: 1) Set Mozilla's dark theme. 2) Minimize the Firefox window. 3) Restore the Firefox window, white border line draw the window. <Maximize the Firefox window, next restore the window size, white border line is disappeared.> I tried trouble shooting mode, refresh the Firefox, reinstall the Firefox, but issue does not solve. Is there any way to solve this issue without maximize the window?

Asked by Mike05 Duela 2 egun

Mozilla Foxfire

Your ads are all over my computer even in programs that are not yours. This is very intrusive and annoying. No one is going to look at these and one has to get rid of th… (read more)

Your ads are all over my computer even in programs that are not yours. This is very intrusive and annoying. No one is going to look at these and one has to get rid of them to continue using other programs.

How do I stop these ads from coming on my computer?

[email-removed]

Asked by Lee Wick Duela 3 egun

Last reply by James Duela 2 egun

Mozilla Firefox not opening

Hai I'm using Mozilla Firefox (x64 en US) ver 113.0.2 in my desktop. When I open Firefox it shows a message that is Windows cannot access the specified device, path, or … (read more)

Hai I'm using Mozilla Firefox (x64 en US) ver 113.0.2 in my desktop. When I open Firefox it shows a message that is Windows cannot access the specified device, path, or file. You may have the appropriate permissions to access the item. I'm facing this issue only in Mozilla Firefox. Kindly suggest a solution.

Asked by Dhanesh Sreedhar Duela 2 egun

Malware threatens Firefox on my desktop

How do I erase the history on my desktop bc Firefox has been threatened by malware? I have Apple IOS desktop & I called Apple. They helped me close down Firefox on co… (read more)

How do I erase the history on my desktop bc Firefox has been threatened by malware? I have Apple IOS desktop & I called Apple. They helped me close down Firefox on computer. MY FEAR IS that I cannot open Firefox again until I delete that history on my desktop. I am using my iPhone to continue. Please advise how to continue: qatarkat@yahoocom Wednesday night

Asked by qatarkat Duela 2 egun

I do not have access to my email at currently att.net

I have an email at currently att.net and have not been able to get into it for 2 days now. The message is that I should open on a new page. I do and the message is then … (read more)

I have an email at currently att.net and have not been able to get into it for 2 days now.

The message is that I should open on a new page. I do and the message is then "something went wrong" and I try again and the same message comes even when opening on a new page.

Need help in opening my email at currently att.net or currently att yahoo.net.

Thank you for your help in advance and look forward to hearing from you soon in this matter.

Thank You, Estella Mills

Asked by Estella Mills Duela 2 egun

not able to get into my bank account

I attempted to sign into my bank account and I cannot do so. I click on the LOGIN sign and nothing happens. I attempted to sign in with Microsoft Edge and am able to si… (read more)

I attempted to sign into my bank account and I cannot do so. I click on the LOGIN sign and nothing happens. I attempted to sign in with Microsoft Edge and am able to sign into the account. Why am I not able to sign in with FireFox/Mozilla?

Thanks for your assistance.

Cynthia

Asked by cjgrovo Duela 2 egun

history on Firefox Web browser

Can you help me screenshot the webpages that I visited on July 4, 2024? I need it for proof that I tried to sign in to a course while their platform was down. Thank y… (read more)

Can you help me screenshot the webpages that I visited on July 4, 2024? I need it for proof that I tried to sign in to a course while their platform was down.

Thank you, Sayde

Asked by SoundnessWithSayde Duela 2 egun

Automatic logout and unlink Gmail accounts

Not sure why this has started occurring, but last week, Firefox logged me out of all accounts. In particular, for Gmail, I had several accounts linked. It not only logg… (read more)

Not sure why this has started occurring, but last week, Firefox logged me out of all accounts. In particular, for Gmail, I had several accounts linked. It not only logged me out, but removed all the linked accounts. I set them back up, and today, all of the accounts were logged out and the linked e-mail accounts in Gmail were removed again. No settings have been changed with cookies or history. Anyone know what's happening here and how to stop it?

Asked by cabstud Duela 2 egun

Can hardly find back to my own post (Connect vs Support)

I recently posted a question in - as I thought - the Mozilla community/support forum. I don't exactly remember the link I went to, but since I am logged in to my browser… (read more)

I recently posted a question in - as I thought - the Mozilla community/support forum. I don't exactly remember the link I went to, but since I am logged in to my browser with a Firefox account, I could opt to log in to that forum with it, I didn't need to type my password, just click the button to use my existing account. So far so good.

I got an answer via e-mail. The email contained no plain link back to the post or answer. It contained a big green button "Mark as solved" and a link "This doesn't solve my problem", graphically positioned as to make it quite analogous to the big green button.

I didn't want to quickly mark the answer as either one, I wanted to go there to reply.

In the answer, however, the person answering me included a link to another post. I hoped that, clicking on this one, would - first of all - be of interest, and - secondly - lead me back to the forum in a neutral way so that I could find my own post there via my profile. Again, I clicked on a button to use Mozilla to login. Now I seem to have a second profile, the two are obviously not the same. Also, the forums don't quite seem to be the same. Support Mozilla vs Connect Mozilla. Why are they handled differently, why didn't I get the option to login with my firefox-account, when Connect Mozilla even gets my email adress automatically from it?

So, I had to try one of the buttons, they have different link addresses. I obviously tried the one that said "This doesn't solve my problem", and it plainly led me back to the answer on the (correct) forum and opened the replyform, also showing a button again: "Solved" and "This doesn't solve my problem". Why isn't the link in the email just labelled as linking you back to the forum, like "View thread" or "Reply to thread".

In addition I did not easily understand how to vote for the suggested idea in the linked post. A community manager had posted the reply that the post is now idea-status and that it is open to "votes (aka kudos)". No link or button to do it. Some scrolling around led my eye to an answer in the post to have one kudo, so I understood it had something to do with the like-button. Scrolled up to the original post, which did not have the word kudo on its like button, just a number. Hovering over it I finally got to know that I could give kudos by pressing this button. I got confused since several answers had this button. It was just a like-button to me, not the special vote-button that only appears if a manager opens the vote. Why is the manager text not just: "Vote (aka 'leave kudos') by clicking the like-button, which is now enabled."

Asked by mak2 Duela 3 egun

Last reply by pilov42066 Duela 2 egun