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I am unable to use my bank bill pay with Mozilla as of 8/1/2024. Are there changes to Mozilla that have blocked my bank?

I am unable to use my bill pay with my bank using Firefox browser. However, I am able to use it logging on with Microsoft Edge. What has changed with Firefox recently? … (read more)

I am unable to use my bill pay with my bank using Firefox browser. However, I am able to use it logging on with Microsoft Edge. What has changed with Firefox recently? This has only become a problem as of today.

Asked by botchy110 Duela 4 hilabete

Last reply by Straggler Duela hilabete

Want to see only fixed/pinned shortcuts on the New Tab page

Please add features so that the recently visited page during the Firefox shortcut does not apply to the shortcut list. I only want to see a fixed shortcut on the shortcut… (read more)

Please add features so that the recently visited page during the Firefox shortcut does not apply to the shortcut list. I only want to see a fixed shortcut on the shortcut page Even the pages I recently visited have been added to the shortcut, so I have to remove them daily. It's so inconvenient.

Asked by jk7063 Duela 4 hilabete

Last reply by Sassa Status Duela 4 hilabete

Message, Problem loading my Betting Sites, William Hill, Sky Bet, opening any links , Pop up of secure connection. Cannot open the page.

Secure Connection Failed An error occurred during a connection to www.lottoland.co.uk. SSL received a record that exceeded the maximum permissible length. Error code: S… (read more)

Secure Connection Failed

An error occurred during a connection to www.lottoland.co.uk. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

Learn more…

Asked by Sonny Sambucharan Duela 4 hilabete

Last reply by cor-el Duela 3 hilabete

Unable to download or upload files to some websites

For a few months now I've been having issues uploading firmware files to my QNAP server's website. I was trying to update the firmware, but it wouldn't allow the file to … (read more)

For a few months now I've been having issues uploading firmware files to my QNAP server's website. I was trying to update the firmware, but it wouldn't allow the file to even be uploaded. Would just get a general "error" with no help.

This past week a started having issues with 7digital.com not allowing me to download zipped music files. It kept giving an error about the oauth token not being passed through. (Error: Authorization failed for method <GET> and URL <http://media.geo.7digital.com/media/user/download/release>. Missing oauth_consumer_key)

Finally figured out that this is only happening in Firefox, Brave browser and other Chrome based browsers don't have the issue.

I've tried turning off the tracking and download protection in settings, but it didn't help. So, what's causing it?

Using Firefox 128.0.3 (64-bit) on Linux (NixOS).

Asked by mozilla623 Duela 3 hilabete

Last reply by jonzn4SUSE Duela 3 hilabete

Almost all non-youtube video sources will not play.

G'Day! I've been having issues with media playback on firefox. Almost any video source that isn't from youtube cannot play in firefox, giving the error: "No Video wit… (read more)

G'Day!

I've been having issues with media playback on firefox.

Almost any video source that isn't from youtube cannot play in firefox, giving the error: "No Video with supported format and MIME type found"

Testing the same video on Chromium has no problems.

Using Fedora Linux on an AMD system. And Fedora Flatpak build.

System specs below if required.

Any idea to get this up and running would be really appreciated. I think I already installed the propriety media codecs for fedora since the problem isn't showing up on chromium it looks like a firefox issue.

  1. System Details Report

---

    1. Hardware Information:

- **Hardware Model:** Gigabyte Technology Co., Ltd. B550M DS3H - **Memory:** 16.0 GiB - **Processor:** AMD Ryzen™ 5 5600G with Radeon™ Graphics × 12 - **Graphics:** AMD Radeon™ Graphics - **Disk Capacity:** 512.1 GB

    1. Software Information:

- **Firmware Version:** F2c - **OS Name:** Fedora Linux 40 (Workstation Edition) - **OS Build:** (null) - **OS Type:** 64-bit - **GNOME Version:** 46 - **Windowing System:** Wayland - **Kernel Version:** Linux 6.10.3-200.fc40.x86_64

Asked by Cameron Jones Duela 3 hilabete

Last reply by jonzn4SUSE Duela 3 hilabete

Connect to server to download

I received a notice when trying to download : We can't connect to server at downloadzip.wolfgangsvault.com . It was suggested that I check that Firefox has permissio… (read more)

I received a notice when trying to download : We can't connect to server at downloadzip.wolfgangsvault.com . It was suggested that I check that Firefox has permission to access the web ( I might be connected but behind a firewall). Please help . Thanks!

Asked by smlohrey Duela 4 hilabete

Last reply by jonzn4SUSE Duela 3 hilabete

I am having trouble signing into Westpac Online banking. I have tried all the usual remedies with no luck

Westpac keep telling me it is the fault of my browser. While I was trying safe mode, deleting the cookies and cache etc. I came across this bit of odd information - htt… (read more)

Westpac keep telling me it is the fault of my browser. While I was trying safe mode, deleting the cookies and cache etc. I came across this bit of odd information -

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-08-08-01-10-24-eb9193.png

Westpac have been telling me for two months that it is Firefox's fault, but I don't see how, given that it has always worked before. Finding this data makes me think the problem is Westpac's fault but they just keep saying the same old thing - use another browser. Well I don't want to! I have visual difficulties and my Firefox is heavily customised to account for that.

What is actually happening is that when I enter my information on the log In Page: https://banking.westpac.com.au/wbc/banking/handler?TAM_OP=login&logout=false then click on the sign in button the screne goes white like it is going to log in and then the sign in page comes back up without the information I had entered.

Is there any thing you can do to help me?

Yours Sincerely, Ms Jacq Felis.

Asked by jacqfelis Duela 4 hilabete

Last reply by jonzn4SUSE Duela 3 hilabete

Can't Sign in to Kaiser Permanente

Starting yesterday, 10 Aug, I can't sign into Kaiser Permanente. Never had this problem before. Message is: The page isn’t redirecting properly Firefox has detected tha… (read more)

Starting yesterday, 10 Aug, I can't sign into Kaiser Permanente. Never had this problem before. Message is:

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

This is the second important site with sign in problems. Can you cut whatever you are dong out so I can visit kp.org, and bank of america? I can sign in fine on all the other browsers just fine. Includes Brave, Chrome and Edge.

I looked this problem up, and the nonsense given to fix this problem is impossible to follow as it must be old. What shall I do, just avoid using this browser? This has been my base browser for years. Perhaps it is time to make a change.

Asked by Carl Angotti Duela 3 hilabete

Last reply by jonzn4SUSE Duela 3 hilabete

Some websites stopped opening

Some sites stopped opening, although in other browsers, and through the phone everything opens up. I've tried reinstalling the browser, disabling extensions, resetting DN… (read more)

Some sites stopped opening, although in other browsers, and through the phone everything opens up. I've tried reinstalling the browser, disabling extensions, resetting DNS. It didn't help. A list of sites I'm having trouble with: https://www.deepl.com/ https://enka.network/ https://7tv.app/ https://hsr.hakush.in/ and some other sites that I can't remember right now. In Chrome he working. Sites like youtube twitch and other poplar working too, idk why firefox have problem, maybe its new update?

Asked by egor egor Duela 4 hilabete

Last reply by cor-el Duela 4 hilabete

E*Trade analyst research tab not displaying properly

The E*Trade analyst research tab does not display properly with text appearing over top of other text, strange numbers, and certain links inactivated. See attached exam… (read more)

The E*Trade analyst research tab does not display properly with text appearing over top of other text, strange numbers, and certain links inactivated. See attached example screenshots showing issues (yellow highlighting with Firefox) and proper display (green highlighting with Chrome). Thanks!

Asked by scphillips Duela 4 hilabete

Last reply by jonzn4SUSE Duela 4 hilabete

STORAGE ISSUES

I paid for 100GB which was good. I was offered a trial period for Gemini which is about to expire and do not want to subscribe. Can I have my 100Gb which I already paid f… (read more)

I paid for 100GB which was good. I was offered a trial period for Gemini which is about to expire and do not want to subscribe. Can I have my 100Gb which I already paid for back? Can you restore the 100GB back since I already paid for it?

Asked by Herbert Ibitola Duela 4 hilabete

Last reply by James Duela 4 hilabete

Gmail and Google search not loading in Firefox browser on Windows 10 desktop PC

For about the past week I've been having trouble with Gmail and Google Search in my Firefox browser. Typically, I open a Firefox window with multiple tabs and leave the w… (read more)

For about the past week I've been having trouble with Gmail and Google Search in my Firefox browser. Typically, I open a Firefox window with multiple tabs and leave the window open all day. I always have Gmail and Google Calendar open in tabs. What happens is that the Gmail tab will at some point give me a message that it cannot connect and has timed out and is trying to reload, but it never reloads, it just stalls. Then I try to open a Google search bookmark to search and the tab remains blank. This happens multiple times throughout the day. Meanwhile I can open Gmail or any Google page in Chrome, which I don't like using.

Sometimes I can close out the Gmail tab that won't load and try to open Gmail in a new tab, but that stalls out too. The only way I can open Gmail again is to close out the Firefox window completely and then relaunch it, then it can open Gmail or Google... until it breaks again.

This never used to happen. I'm using the latest versions of Windows 10 and Firefox on my desktop PC. Nothing else has changed.

Please help me fix this, it's very annoying.

Asked by Ferrara Duela 4 hilabete

Last reply by pnosko74 Duela 4 hilabete

Fix frustrating bookmarks desktop workflow

Hi Firefoxers, I've recently returned to using Firefox after using Chrome, Vivaldi, and Brave for a long time. Most Firefox things are better than these, but I find the b… (read more)

Hi Firefoxers, I've recently returned to using Firefox after using Chrome, Vivaldi, and Brave for a long time. Most Firefox things are better than these, but I find the bookmarks handling in Firefox extremely frustrating in comparison.

When clicking the bookmark star, the edit bookmark box pops up. The location dropdown gives me a list of 7 recent folders where I can store the bookmark. If I click "Choose" a tiny little box opens up and, in this extremely cramped space, I have to scroll through hundreds of folders and all their expanded subfolders to find the one I want.

One way other browsers solve this problem is by letting the user right click directly on their bookmarks folders and select "Add bookmark here", which then automatically saves URL, page title etc to that folder. But in Firefox, this just opens up a blank "Add Bookmark" box that doesn't contain any info about the current page, meaning you have to manually enter all the details.

So I'm interested in any help advice about:

a) Increasing the number of recent folders in the location drop-down to make it a lot more than 7.

b) Increasing the size of the "Choose" box so I can see the list of hundreds of folders more comfortable.

c) Stopping all folders being automatically expanded in the "Choose" box.

d) Making Firefox auto-add the details from a current page when clicking "Add Bookmark".

Any help would be appreciated!

Asked by alexjross Duela 4 hilabete

Last reply by TechHorse Duela 4 hilabete

Firefox Sync did not restore my data

Hello Out of nowhere I started having problems watching Videos on Twitch. So, after some Flatpak repairs and reinstalls, I decided to sync my data with Firefox Sync and … (read more)

Hello

Out of nowhere I started having problems watching Videos on Twitch. So, after some Flatpak repairs and reinstalls, I decided to sync my data with Firefox Sync and remove it completely. For my surprise after reinstalling and logging in on Firefox Sync my only extensions and, what looks like part of my history were restored. Lost my session, custom tabs names etc.

Asked by msmafra Duela 4 hilabete

Last reply by jonzn4SUSE Duela 4 hilabete

FF no usable with many websites

It seems more and more websites refuse or deny FF as an acceptable browser. My bank, my electricity provider are just two examples. Is this being addressed? … (read more)

It seems more and more websites refuse or deny FF as an acceptable browser. My bank, my electricity provider are just two examples.

Is this being addressed?

Asked by larry158 Duela 4 hilabete

Last reply by jonzn4SUSE Duela 4 hilabete

On two different pages of the same site, Firefox can play mp3 files on page but gets error message on the other

On our web site we have a page that includes mp3 files, which play okay on Firefox; but on another page on the site with mp3 files, Firefox (including different versions … (read more)

On our web site we have a page that includes mp3 files, which play okay on Firefox; but on another page on the site with mp3 files, Firefox (including different versions on different computers) produces the error message, No video with supported format and MIME type found." FWIW, other browsers like Safari (Mac), Chrome (Mac and Win), and Edge (Win) all play the problematic files without a hitch.

Is there a fix for this problem that can be attempted by the non-tech types?

Asked by Moshe ben Asher Duela 4 hilabete

Last reply by jscher2000 - Support Volunteer Duela 4 hilabete

Weird Green flashing cursor in top left of firefox screen

I get a weird green mark on the top left, which looks like some type of greenscreen cursor input thing. I have seen it on Gmail. Not sure where else. Last time was a whi… (read more)

I get a weird green mark on the top left, which looks like some type of greenscreen cursor input thing. I have seen it on Gmail. Not sure where else. Last time was a while ago.

This is on Windows 11. Just worried if this is some type of backdoor thing.

Asked by Duncan Duela 4 hilabete

Last reply by jonzn4SUSE Duela 4 hilabete