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update fail

why and or how can i update Firefox. i am running Firefox 126. every time i open the browser the auto update opens and fails to download. i tried loading it through Saf… (read more)

why and or how can i update Firefox. i am running Firefox 126. every time i open the browser the auto update opens and fails to download. i tried loading it through Safari, also failed. anyone have a clear and simple solution? the forum seems to have a lot of complicated work a rounds. any help would be appreciated

Asked by Bestia Duela 3 hilabete

Last reply by cor-el Duela 3 hilabete

Message informing me my acccount has been discontinued.

There is a message at the top of my application menu informing me account has been discontinued, with an amber alert icon. I am able to use my browser, My ISP provider in… (read more)

There is a message at the top of my application menu informing me account has been discontinued, with an amber alert icon. I am able to use my browser, My ISP provider informs me that everything looks secure. All security scans are fine. Is this some sort of scam. ISP provider tech informed me it was possible it could be an intrusion attempting to download data from my computer.

Asked by jgibson31 Duela 4 hilabete

Last reply by markwarner22 Duela 4 hilabete

Profile switching

I recently switched from windows to Linux, and was using it for 3 months now. It was due to window recall Feature. But still i was using chrome as default and daily brows… (read more)

I recently switched from windows to Linux, and was using it for 3 months now. It was due to window recall Feature. But still i was using chrome as default and daily browser. I wanted to explore firefox, its great actually, except 2 things which might need me to switch back to chrome or brave.

1. it don't have fu**king Profile switch, I mean i use 11 Profiles On Chrome, most people still use 2-4 profiles, how can we move to a browser that dont support profiles. I know we can add profiles by "about:Profiles" I tried it. It worked but guess what? To switch profile i have to manually go to that page to launch it. So much time consuming and frustrating. Why not simply add a btn on profile pic like chrome to switch profiles?

2. Add-ons is good thing, but there should be a way to install things from chrome web store, i not found any.

If firefox can fix these two things firefox can simply grow back to 30+ % market share, but if not people will just test l;like me and go.

Asked by Amanullah Duela 5 hilabete

Last reply by TechHorse Duela 5 hilabete

2nd "Other" folder in bookmarks that is linked to the original

I have a 2nd identical "other" folder located in the "other" folder. They are somehow linked to each other, so that if I try to delete a bookmark under the 2nd duplicate … (read more)

I have a 2nd identical "other" folder located in the "other" folder. They are somehow linked to each other, so that if I try to delete a bookmark under the 2nd duplicate one, it deletes it from both. If I select something in one folder and then click on the second one that selected item shows under the second as well. I don't want two folders but cannot delete or change anything or it deletes the original as well. Other than restoring an old bookmark backup to replace this defective one does anyone have any solution to fixing this? Thanks Cheers

Asked by Chelle Duela 5 hilabete

Last reply by cor-el Duela 5 hilabete

Picture In Picture mode isnt sticky

Im using Ubuntu 22.04 LTS Intel cpu I7 9th gen NVIDIA gpu but i disabled it My problem is that the Picture in Picture mode isnt sticky if i press anything it vanishes fro… (read more)

Im using Ubuntu 22.04 LTS Intel cpu I7 9th gen NVIDIA gpu but i disabled it My problem is that the Picture in Picture mode isnt sticky if i press anything it vanishes from view.

Asked by Mcmunhuu Duela 5 hilabete

Last reply by cor-el Duela 5 hilabete

After the last FF update, I can only connect to FF

After the last FF update, I can only connect to FF ... no other website! I did a system restore to an earlier date which seemed to make it worse. Absolutely zero content … (read more)

After the last FF update, I can only connect to FF ... no other website! I did a system restore to an earlier date which seemed to make it worse. Absolutely zero content appears on any website I choose to go to. The tab shows the name of the website, however it doesn't "connect."

Please help me rectify this challenge. Thank you.

Asked by TruthAndLight Duela 5 hilabete

Last reply by Paul Duela 5 hilabete

I am getting notificantion from a site I visted on firefox on my windows

I visted a web site once and left after trying to watch a some movies without any success. Now my firefox are sending notification to my deasktop from this website. But t… (read more)

I visted a web site once and left after trying to watch a some movies without any success. Now my firefox are sending notification to my deasktop from this website. But the site is no longer opened in my browser. I tried to to run the antivirus but nothing was found. I checked for any extension and nothing as well. The notification are coming from the firefox itself and I dont know why. And I dont know how to stop it.

Asked by fernando100zxy Duela 5 hilabete

Last reply by jonzn4SUSE Duela 5 hilabete

I lost my password. Made new password. Found old recovery key.

I found my old password Firefox recovery key after I already changed my password and got a new recovery key. Can I use my old recovery key to get back all the things (eg… (read more)

I found my old password Firefox recovery key after I already changed my password and got a new recovery key. Can I use my old recovery key to get back all the things (eg bookmarks) that may have gone missing with the switch to a new password?

Asked by wpearson8 Duela 5 hilabete

Last reply by cor-el Duela 5 hilabete

history deleted recover requsted this date 18\06\2024 this account firefox

I am writing to request assistance with recovering my deleted browsing history for my Firefox account. On June 18, 2024, I accidentally deleted my browsing history and I … (read more)

I am writing to request assistance with recovering my deleted browsing history for my Firefox account. On June 18, 2024, I accidentally deleted my browsing history and I am hoping there is a way to restore it.

Asked by mktsura Duela 5 hilabete

Last reply by jscher2000 - Support Volunteer Duela 5 hilabete

Unable to restore previous session following power outages & Firefox update

Hi, My computer was on during the week-end and when I came back home I noticed we had a couple of power outages. Computer restarted automatically (Win 10 22h2) and when … (read more)

Hi,

My computer was on during the week-end and when I came back home I noticed we had a couple of power outages. Computer restarted automatically (Win 10 22h2) and when I launched Firefox, it started as brand new with all my addons gone and none of the previous session restored (I had 4 Firefox browsers opened with each 20+ tabs opened).

I have tried looking at C:\Users\MYUSER\AppData\Roaming\Mozilla\Firefox\Profiles but found nothing of interest. Where is everything and how can I restore everything I had ?

I even tried Troubleshooting mode and downgrading to a former version of Firefox (126.0.1 64 bits).

Thanks,

Asked by aglaepheryl Duela 5 hilabete

Last reply by cor-el Duela 5 hilabete

Why does the address bar at the top of the screen disappear when I am using firefox

All of a sudden my web address bar at the top of the screen disappears when I open a web address and I have to push my mouse to the top of the screen to make it appear? D… (read more)

All of a sudden my web address bar at the top of the screen disappears when I open a web address and I have to push my mouse to the top of the screen to make it appear? Didn't used to do this.

Asked by alexpaulsurfer Duela 5 hilabete

Last reply by TyDraniu Duela 5 hilabete

How do I remove the "email image..." option from the context menu?

There is an 8 years old question about it - https://support.mozilla.org/en-US/questions/1123903 How do I do it now with Firefox 125+ ? … (read more)

There is an 8 years old question about it - https://support.mozilla.org/en-US/questions/1123903 How do I do it now with Firefox 125+ ?

Asked by miramedon Duela 5 hilabete

Last reply by cor-el Duela 5 hilabete

Enhanced Tracking Protection breaks thisamericanlife.org audio player

Hello, I'm a web developer working for the public radio show This American Life. We have a web audio player on the website and recently I noticed it stopped working in … (read more)

Hello,

I'm a web developer working for the public radio show This American Life. We have a web audio player on the website and recently I noticed it stopped working in Firefox. Looking closer at the issue, I realized that Enhanced Tracking Protection is blocking one of the scripts (pdst.fm - Spotify). Because ETP is turned on by default, I'm hoping there's a way to help bring this part of the site back to functioning without bypassing the Spotify script, as currently that's out of my power. Any help would be appreciated.

Thanks very much, Mark Nicola

Asked by mark.is.at.a.computer Duela 5 hilabete

Last reply by cor-el Duela 5 hilabete

my web browser always crashin firefox all distro gnome kde and xfce

I disabled graphics acceleration and I have the same problem. I tried several distros, it's the same thing each time, Firefox crashes and it's impossible to surf. could s… (read more)

I disabled graphics acceleration and I have the same problem. I tried several distros, it's the same thing each time, Firefox crashes and it's impossible to surf. could someone help me? I'm on opensuse thunbelweed




Signature core::option::expect_failed | webrender::scene_building::NodeIdToIndexMapper::get_spatial_node_index More Reports Search UUID 319ba611-fc97-439f-9456-a9e8d0240613 Date Processed 2024-06-13 05:28:23 UTC Uptime 78 seconds (1 minute and 18 seconds) Install Age 47,424 seconds since version was first installed (13 hours, 10 minutes and 24 seconds) Install Time 2024-06-12 16:15:12 Product Firefox Release Channel release Version 126.0 Build ID 20240509170740 (2024-05-09) Buildhub data OS openSUSE Tumbleweed OS Version 6.9.1-1-default #1 SMP PREEMPT_DYNAMIC Fri May 17 11:59:46 UTC 2024 (0c0b0b5) Build Architecture amd64 CPU Info family 23 model 24 stepping 1 CPU Count 8 Adapter Vendor ID

Advanced Micro Devices, Inc. [AMD/ATI] (0x1002)

Adapter Device ID

Picasso/Raven 2 [Radeon Vega Series / Radeon Vega Mobile Series] (0x15d8)

Startup Crash

False

Process Type parent MOZ_CRASH Reason (Sanitized)

no entry found for key

Crash Reason SIGSEGV / SEGV_MAPERR Crash Address 0x0000000000000000 Available Virtual Memory 4,520,636,416 bytes (4.52 GB) Available Page File 59,609,088 bytes (59.61 MB) Available Physical Memory 2,234,359,808 bytes (2.23 GB) EMCheckCompatibility

True

App Notes

openSUSE TumbleweedFP(D00-L1000-W0000000-T010) WR? WR+ libGL.so.1? libGL.so.1+ EGL? EGL- GL Context? GL Context+ WebGL? WebGL+

Crashing Thread (75), Name: WRScene~ilder#1 Frame Module Signature Source Trust 0 libxul.so RustMozCrash context 1 libxul.so mozglue_static::panic_hook /usr/src/debug/firefox-126.0/mozglue/static/rust/lib.rs:98 inlined 1 libxul.so core::ops::function::Fn::call /usr/src/debug/rustc-1.76.0-src/library/core/src/ops/function.rs:79 cfi 2 libxul.so std::panicking::rust_panic_with_hook cfi 3 libxul.so std::panicking::begin_panic_handler::{{closure}} cfi 4 libxul.so std::sys_common::backtrace::__rust_end_short_backtrace cfi 5 libxul.so rust_begin_unwind cfi 6 libxul.so core::panicking::panic_fmt cfi 7 libxul.so core::option::expect_failed cfi 8 libxul.so core::option::Option<T>::expect /usr/src/debug/rustc-1.76.0-src/library/core/src/option.rs:894 inlined 8 libxul.so <std::collections::hash::map::HashMap<K, V, S> as core::ops::index::Index<&Q>>::index /usr/src/debug/rustc-1.76.0-src/library/std/src/collections/hash/map.rs:1338 inlined 8 libxul.so webrender::scene_building::NodeIdToIndexMapper::get_spatial_node_index /usr/src/debug/firefox-126.0/gfx/wr/webrender/src/scene_building.rs:141 inlined 8 libxul.so webrender::scene_building::SceneBuilder::get_space /usr/src/debug/firefox-126.0/gfx/wr/webrender/src/scene_building.rs:1258 cfi 9 libxul.so webrender::scene_building::SceneBuilder::process_common_properties /usr/src/debug/firefox-126.0/gfx/wr/webrender/src/scene_building.rs:1275 cfi 10 libxul.so webrender::scene_building::SceneBuilder::process_common_properties_with_bounds /usr/src/debug/firefox-126.0/gfx/wr/webrender/src/scene_building.rs:1320 inlined 10 libxul.so webrender::scene_building::SceneBuilder::build_item /usr/src/debug/firefox-126.0/gfx/wr/webrender/src/scene_building.rs:1435 cfi 11 libxul.so webrender::scene_building::SceneBuilder::build_all /usr/src/debug/firefox-126.0/gfx/wr/webrender/src/scene_building.rs:977 inlined 11 libxul.so webrender::scene_building::SceneBuilder::build /usr/src/debug/firefox-126.0/gfx/wr/webrender/src/scene_building.rs:588 cfi 12 libxul.so webrender::scene_builder_thread::SceneBuilderThread::process_transaction /usr/src/debug/firefox-126.0/gfx/wr/webrender/src/scene_builder_thread.rs:593 inlined 12 libxul.so webrender::scene_builder_thread::SceneBuilderThread::run::{{closure}} /usr/src/debug/firefox-126.0/gfx/wr/webrender/src/scene_builder_thread.rs:314 inlined 12 libxul.so core::iter::adapters::map::map_try_fold::{{closure}} /usr/src/debug/rustc-1.76.0-src/library/core/src/iter/adapters/map.rs:92 inlined 12 libxul.so core::iter::traits::iterator::Iterator::try_fold /usr/src/debug/rustc-1.76.0-src/library/core/src/iter/traits/iterator.rs:2462 inlined 12 libxul.so <core::iter::adapters::map::Map<i> as core::iter::traits::iterator::Iterator>::try_fold /usr/src/debug/rustc-1.76.0-src/library/core/src/iter/adapters/map.rs:118 inlined 12 libxul.so >::call_once /usr/src/debug/rustc-1.76.0-src/library/core/src/panic/unwind_safe.rs:272 inlined 14 libxul.so std::panicking::try::do_call /usr/src/debug/rustc-1.76.0-src/library/std/src/panicking.rs:552 inlined 14 libxul.so std::panicking::try /usr/src/debug/rustc-1.76.0-src/library/std/src/panicking.rs:516 inlined 14 libxul.so std::panic::catch_unwind /usr/src/debug/rustc-1.76.0-src/library/std/src/panic.rs:142 inlined 14 libxul.so std::thread::Builder::spawn_unchecked_::{{closure}} /usr/src/debug/rustc-1.76.0-src/library/std/src/thread/mod.rs:528 inlined 14 libxul.so core::ops::function::FnOnce::call_once{{vtable.shim}} /usr/src/debug/rustc-1.76.0-src/library/core/src/ops/function.rs:250 cfi 15 libxul.so std::sys::unix::thread::Thread::new::thread_start cfi 16 firefox set_alt_signal_stack_and_start(PthreadCreateParams*) cfi 17 libc.so.6 start_thread /usr/src/debug/glibc-2.39/nptl/pthread_create.c:447 cfi 18 libc.so.6 __clone3

Asked by Abdelmalik Duela 5 hilabete

Last reply by jonzn4SUSE Duela 5 hilabete

HTML files' extension changed during download

I'm using Firefox 126.0.1 (64-bit) in Windows 11. I needed to download two files named index.html (in different source directories) from my company's content management s… (read more)

I'm using Firefox 126.0.1 (64-bit) in Windows 11. I needed to download two files named index.html (in different source directories) from my company's content management system. Both got downloaded as index.htm. They were the right files... only the extension was changed.

I spoke to the person who maintains the content management system. They tested it and said it's not doing that, must be the browser.

That sounds fantastic to me, but I looked through the support messages here and found several about files whose extensions were changed on download; for example from .loa to .mp3. No explanations or workarounds, though.

Can anyone shed light on this?

Asked by JHSACHS Duela 5 hilabete

Last reply by cor-el Duela 5 hilabete

Account disconnected

Recently installed a "cleaner" app called PrivaZer. Ran the app and rebooted as part of the process which also included creating a restore point. Once system rebooted an… (read more)

Recently installed a "cleaner" app called PrivaZer. Ran the app and rebooted as part of the process which also included creating a restore point. Once system rebooted and logged in, pinned tabs were gone?! Using the created restore point did NOT restore the pinned tabs. Is there a way to recover the pinned tabs? Thanks in advance. FRANK

Asked by WhiteBimmer Duela 5 hilabete

Last reply by jscher2000 - Support Volunteer Duela 5 hilabete