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Did Not Connect: Potential Security Issue

How to troubleshoot time related errors on secure websites Certificates for secure websites (the address begins with https://) are valid only for a certain period of time… (read more)

How to troubleshoot time related errors on secure websites

Certificates for secure websites (the address begins with https://) are valid only for a certain period of time. If a website presents a certificate with validity dates that don't match the date on your computer's clock, Firefox can't verify that it is secure and will show you an error page.

Such issues can often be fixed by setting the correct date, time, and time zone on your computer system. If this does not solve the problem, it could be caused by other issues, such as a misconfigured web server or an expired certificate. Table of Contents

   List of time-related error codes you may encounter
   Set your system clock to the correct time
   Contact the website owner

List of time-related error codes you may encounter Note: A Your Computer Clock is Wrong error page almost certainly means that your computer's clock is set to the wrong date. Some time-related errors will show a Warning: Potential Security Risk Ahead error page, described in this article. For other time-related errors, you'll get a Secure Connection Failed or Did Not Connect: Potential Security Issue error page, described here.

Fx67YourComputerClockIsWrong

Asked by cscedat15 Duela 12 ordu

Last reply by willjoe24421 Duela 7 ordu

outlook.com email is not showing new emails

Hi I'm running FF 103.0.2 (64-bit), and since the last update i noticed that my emails at outlook.com and my work email running on Microsoft outlook server (using the … (read more)

Hi I'm running FF 103.0.2 (64-bit), and since the last update i noticed that my emails at outlook.com and my work email running on Microsoft outlook server (using the web base site) is not showing new emails , I'll get indicator that there is new email in my inbox ( inbox(1) ) , but i need t refresh the page to see the new email. not sure if this issue is just me and i need to reinstall FF or its a glitch FF need to fix please advice , thanks for all your help

Asked by Sam T Duela 20 ordu

Last reply by willjoe24421 Duela 7 ordu

your browser can't play this video

something is wrong with this browser. I can instantly watch any video on youtube in operas, but in firefox i keep getting this annoying error. I have put effort into it … (read more)

something is wrong with this browser. I can instantly watch any video on youtube in operas, but in firefox i keep getting this annoying error. I have put effort into it to try to fix it, i've downloaded every flash and ffmpeg plugin i could find and nothing works.

i don't mean to be annoying but i keep running into problems with this browser and i don't want to just give up and use opera. why do so many things need fixing? i'm definitely not used to this.

Asked by seikavx Duela 20 ordu

Last reply by willjoe24421 Duela 7 ordu

Firefox hangs with some websites

Firefox hangs scrolling the newest models on Printables (https://www.printables.com/model?o=newest). The problems starts occuring several "pages" down the endless list. W… (read more)

Firefox hangs scrolling the newest models on Printables (https://www.printables.com/model?o=newest). The problems starts occuring several "pages" down the endless list. While scrolling I open interesting models with shift+click. At first opening models starts taking several seconds and some time later I can't scroll further down. Firefox shows a notification: "This page slows down Firefox".

YouTube videos won't start playing (again after opening with shift+click). Sometimes I can get them to start by clicking several points on the timeline and sliding back to the beginning. At first everything is fine, but after several videos the problem starts.

Google Chrome doesn't show this behaviour, but I would rather stay with Firefox.

Asked by yveske Duela 9 ordu

Last reply by willjoe24421 Duela 7 ordu

Problem: Upgraded to 103.2 I get a blank new page with no book marks or anything from my profile if I click on a link in an email

I Just upgraded to 103.2, When I start FF It starts with all my bookmarks pw mgr etc and I can browse to my hearts content . I use Thunderbird mail client If I click … (read more)

I Just upgraded to 103.2, When I start FF It starts with all my bookmarks pw mgr etc and I can browse to my hearts content . I use Thunderbird mail client If I click on a link for a site with a stored pw in FF password manager now I get a clean new window which has no bookmarks and no saved passwords for anything. How can you help me?

Thank you Richard

Asked by portsoft1 Duela 8 ordu

When I try to load gmail, since a recent update in July 2022, all that is rendered is a blank screen on Firefox.

Starting in July 2022, when I launch gmail at the usual url https://mail.google.com/mail/u/0/#inbox, My Gmail is a blank screen on Firefox. I cleared my cookies and … (read more)

Starting in July 2022, when I launch gmail at the usual url https://mail.google.com/mail/u/0/#inbox, My Gmail is a blank screen on Firefox. I cleared my cookies and always ensure I am using the latest update for Firefox. I tried disabling addons, clearing cookies, etc . Now, in order to access gmail, I have to use alternative browsers. Does anyone know if there is a current BUGZILLA issue opened for this problem (I looked earlier and could not workarounds or bug fixes for this - but, may have missed it in my search?) I noticed other reports of this issue from other Firefox users as well.

Asked by dcottle Duela 9 ordu

Last reply by dcottle Duela 9 ordu

Display driver crashes viewing rumble w/newley downloaded and installed 103.0.0

Yesterday I downloaded and installed 103.0.0 Went to a website to view a rumble video, display driver crashed, had to restart computer. Today I checked for new version sa… (read more)

Yesterday I downloaded and installed 103.0.0 Went to a website to view a rumble video, display driver crashed, had to restart computer. Today I checked for new version saw 103.0.1. Downloaded & installed it, tried same websites as yesterday, 3 in total, same problem.

Am using win7PRO, updated until Bill quit stopped supporting it. Have had NO problems with other vid platforms.......

Asked by gp952 Duela 2 aste

Last reply by foreverlarz Duela 11 ordu

Firefox 103.0 and 102.0 on Ubuntu 18.02 both break netflix playback. None of the previous workarounds appear to resolve the issue

Ever since the update to Firefox 102 and continuing in 103, Netflix gives a F7701-1003 when attempting playback, naturally playback works fine(as it always does every tim… (read more)

Ever since the update to Firefox 102 and continuing in 103, Netflix gives a F7701-1003 when attempting playback, naturally playback works fine(as it always does every time FF does this with each new release) in Chrome and Brave. All previous suggested work arounds do not resolve this issue.

Since no one answered this question the last 5 times people had to ask similar questions I will repeat this basic question.

Does Mozilla not test their updates prior to release?

Asked by nedj10 Duela 12 ordu

Facebook Video call error

Hi, I would just like to ask for support regarding an error I recieve when I try to do video call on facebook over your browser. I have attached a copy of the error. I h… (read more)

Hi,

I would just like to ask for support regarding an error I recieve when I try to do video call on facebook over your browser. I have attached a copy of the error.

I have restarted both firefox and my laptop as well as ensured the camera and microphone are allowed for facebook but the error still persists.

This does not happen with the other browsers btw.

Hoping for a response on the matter.

Asked by chestersy.0315 Duela 3 egun

Last reply by Joshua Xiong Duela 12 ordu

https:// added to front of loaded url in search bar

I use Dashlane to securely log into websites. When I click go to the website, Dashlane populates the search bar with the URL. When Dashlane populates the searchbar with o… (read more)

I use Dashlane to securely log into websites. When I click go to the website, Dashlane populates the search bar with the URL. When Dashlane populates the searchbar with one specific URL https:// is added to the front of the URL. Of course this breaks the login. I have to manually edit the URL to remove the https:// and then press enter to load the URL. I have searched for hours and every solution all the way back to 2012 fails to resolve the problem. Please tell me how to resolve this.

Asked by hdwg1340 Duela 18 ordu

Last reply by cor-el Duela 13 ordu

Lost profile after Linux upgrade from 20.04 LTS to 22.04 LTS.

Upgraded from Ubuntu 20.04 LTS to Ubuntu 22.04 LTS. This forcibly converted Firefox to a "Snap" version. The new version won't find or use any of the old profile informat… (read more)

Upgraded from Ubuntu 20.04 LTS to Ubuntu 22.04 LTS. This forcibly converted Firefox to a "Snap" version. The new version won't find or use any of the old profile information. So I've lost all my passwords.

about:profiles shows only the newly created default profile.

Old profiles still exist in '~/.mozilla/firefox/####.default-release' but about:config does not find them.

Read https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update Not helpful.

I can find old versions of login-backup.json and key4.db. , but they seem to be out of date.

Asked by info7835 Duela 15 ordu

Last reply by cor-el Duela 14 ordu

History has partially disappeared

I got a new laptop recently and yesterday I installed Firefox and started up Sync. Today, on my previous laptop, I notice that a couple years worth of history are now mis… (read more)

I got a new laptop recently and yesterday I installed Firefox and started up Sync. Today, on my previous laptop, I notice that a couple years worth of history are now missing from the beginning of the time when I used it! What can I do? I have turned off Sync now because someone told me last year to do that when I had a problem with Sync, to keep it from spreading (https://support.mozilla.org/en-US/questions/1345759).

Asked by Eric_Kvaalen Duela 21 ordu

Last reply by cor-el Duela 14 ordu

invalid request

AMAC (Association of Mature American Citizens) publishes a compendium of articles which are emailed to its membership. Each mailing contains a brief outline of several a… (read more)

AMAC (Association of Mature American Citizens) publishes a compendium of articles which are emailed to its membership. Each mailing contains a brief outline of several articles and links to those articles. A sample of the compendium may be accessed at the following link:

https://mail.yahoo.com/d/folders/1/messages/ADLT61oJh8E3YvqSbAIXKGeDHxg?.intl=us&.partner=sbc&.lang=en-US

The problem is that attempting to link to any of the articles results in a message : "invalid request". It is easy to see why the request is invalid, since part of the address is missing. For example when I try to open the first article, this is all that seems to get transmitted:

https://content.amac.us/?fopZ8SKvOHN.khHt8p1u4oaGdSIeSdDVf= I don't think an address can end in =. Also when I use other browsers, such as MS Edge, the complete address is accessed and the articles open properly.

So I'm wondering if this is a programing glitch or a censorship issue on the part of Mozilla. I have used Firefox for years with no problem, including accessing the AMAC articles. This is a recent problem. AMAC's newsletter is the only issue I have with Firefox.

Asked by DenvilleSr Duela 20 ordu

Last reply by cor-el Duela 14 ordu

Some pages are displaying partially in another language

Firefox is displaying some pages and parts of pages in another language. The language settings are correct--English--and most pages are displaying properly, but some (inc… (read more)

Firefox is displaying some pages and parts of pages in another language. The language settings are correct--English--and most pages are displaying properly, but some (including facebook.com, instagram.com, the default Mozilla homepage, and some Mozilla dialogue boxes) are not. Thank you so much for any help you can give!!

Asked by sbauerbach Duela 15 ordu

Last reply by cor-el Duela 14 ordu