Firefox Support Forum

i have been downloading updated version of firefox for browser for weeks but when i click on icon for my search i just keep getting full screen showing that i should download firefox??????

I was wondering if you were aware of any projects in the computer industry to come up with a new PC O/S since windows has become so unfriendly and autocratic with win 10 & I imagine 11 as well? As you are one of the more important players in the home and business computer world, I figure you folks would know much more than I, and know it way before I do. I do not want to get another windows machine. I had to fight it to get your superior web browser to be and stay the default browser over something called "edge", as an example. Us Boomers have been buying PC's for 40+ years and the software too. Then we choose what we want installed and ignore the rest. And we never heard of buying a program then also paying rent to some overlord. Talking to friends of similar age, this is a huge reason PC sales are falling. Win 10 &11 were such a traumatic shock to us. My wife (age 72) was so angry she went out and purchased Apple notebook, ipad and iphone and gave her windoze junk to the trash man after a thorough scrubbing. At age 72 she undertook learning a new O/S to get away from MSFT. (I try hard not to get her real angry!)

Thank you in advance for any help you may provide. I think quantum computers are a few years out yet, so there is a need.

Upgraded from Ubuntu 20.04 LTS to Ubuntu 22.04 LTS. This forcibly converted Firefox to a "Snap" version. The new version won't find or use any of the old profile information. So I've lost all my passwords.

about:profiles shows only the newly created default profile.

Old profiles still exist in '~/.mozilla/firefox/####.default-release' but about:config does not find them.

Read https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update Not helpful.

I can find old versions of login-backup.json and key4.db. , but they seem to be out of date.

Unfortunately I had to get a new laptop and it's Windows 11. I want to load Firefox as my browser (I've been using it almost since it's inception) thru the Microsoft store. I do NOT want to activate Edge which is preloaded and want's everything but my bloodtype to set up Edge so that I can go get Firefox. I've pulled up article after article that it can now be directly loaded from the Microsoft store but when I open the store and search for Firefox... it's nowhere to be found. I really don't wanna start up the edge. Anyone know what's going on with this? Or is Microsoft being it's usual sneaky self and forcing me to activate edge and then maybe firefox will show up in the store? Hopefully someone will answer this quickly as I sit here waiting to continue my setup. Thanks!!

Hi Firefox support

I am using Nuance Dragon Professional and trying to install the Dragon extension into Firefox. This is because I am disabled and my hands do not work well See this link https://dnsriacontent.nuance.com/13/setup/ffinstall.html?lang=ENX&browser=firefox

When I hit the install the extension button on the screen nothing happens

I did check to see if this extension was in the Mozilla Firefox extension library and no success

I can make this work with Google Chrome but I would prefer to stick with Firefox Chris Gullett - cg@printstar.biz

Hello and good day! In attempting to login to chase.com, it keeps telling me that my Firefox browser needs to be updated every time I login. How can I tell if I have the latest version? Thank you!

I've a Windows 10 computer I'm moving to that I' haven't used much in the past. I previously installed Firefox in the default location. For my own reasons I now want to uninstall Firefox and reinstall in a different folder. I can uninstall just fine; Microsoft and Glary tools don't find a trace of Firefox/Mozilla on the drive. I reboot, download Firefox using Edge and attempt to reinstall Firefox. The reinstall simply states that I'm trying to reinstall, and it'll take a few moments. AT NO TIME do I have a chance to specify WHERE to install/reinstall. How do I reinstall Firefox in a different folder?

Hi

I accidently unistalled firefox on my macbook pro, I had to re install. I had to sign back inot fire fox by creating a new account under robinpegden@icloud,com.

I already had a firefox under this user name. Can you link my old account so I can transfer all book marks saved etc? thank you.

My email address is above

I have a Firefox account on an old laptop, which has all my passwords in it! But the laptop "died" and I now have another one which I am trying to reinstall! I thought all my passwords etc were safe and that I could recover them on my new machine once I had loaded Firefox, but passwords do not appear in the privacy and security section. Can I get all my old info back please and if so how? Many thanks Michele

turned on computer and firefox completely wiped out, apparently all this sponsored by firefox....had to start all over again and install "new" firefox...all bookmarks wiped and no way to to go back to old way or to find and transfer my MANY book marks.. what the heck is going on?!?!?! .any help appreciated!!! Richard

Since this week. I can no longer download and open files, pdf etc.It say: failed I need urgent to get repaired it do download printed customer invoices and other files.

Thank for your support. Peter

Hello Team,

I got popup an popup when i am going to play video from any website and the popup is "to play video you may need to install the required video codecs".

even I am able to playing video in any website. and i have already applied this command is "sudo apt install ubuntu-restricted-extras". and after that i am getting this popup.

FYI I am using "Ubuntu 20.04.4 LTS".

Thanks & Regards