Firefox Community Forum

I am using Pop OS. Videos are not playing in firefox. In youtube it shows loading infinitly. In reddit all videos become green. I tried playing a downloaded video it also become green. These are only happening in integrated mode. If I use hybrid graphics mode all works good. I attached the about:support page and about:config page.

about:config page link about:support page

These files are taken in integrated graphics mode.

Shadowplay is essentially constantly recording my screen and is automatically turned off when DRM content, in my case Netflix is opened through Firefox. Closing Netflix, however still doesn't let me turn it on and will only work if I have closed and reopened Firefox.

If I go fullscreen in any mediaplayer (such as YouTube, Crunchyroll, Prime Video or Jellyfin) I get a bar at the top and a bar in the left. You can see either the wallpaper or another programm, its like shifted to the right and bottom. I know its a problem with tunred off Hardwareacceleration. If I turn it back on the problem never occurs. I tried with troubleshoot mode enabled but there I couldnt recreate it because the problem does not occur, even after I turn troubleshoot mode off. The problem only occurs again after a complete restart of the computer.

I know there are other posts with the same problem but there was never a solution.

I have the problem that if a stream is playing (Youtube or other video sites) and iam on another tab that the stream stopps/hangs for a second...

It seems to hang also if iam scrolling on another site while the video is playin in a not active tab.

If iam on the active tab where the video is playing it is working fine and no stopps/hanging.

So there seems to be a problem with playing streams/Videos on non active tabs...

I testet Linux Bazzite and there wasnt this problem with Firefox.

So seems to be a problem with Firefox in Windows...

I have a computer with Windows 10 and I connect it to a Samsung TV with an HDMI cable. The image plays correctly, the speakers seem to be Samsung's, but while the Windows sounds are heard correctly on the TV, the sounds from the web environment, e.g. Youtube, are only heard on the computer. What settings can I make in Firefox to solve the problem?

Hi, I am using Firefox Developer Edition though I have had this problem with Firefox in the past. The problem is that sometimes the audio from Firefox just stops working, everything else in Windows works but not firefox, I tried having the same youtube video on Firefox and Chrome annd it worked on Chrome. There are times that a Windows restart fixes it and there are times that I just have to wait a couple of days till it fixes itself. The only thing I could find to trigger this behavior is to have mi Bluetooth earphones connected, then disconnect them and sometimes when reconnecting them the audio is just gone. This usually happens when I am working, when I start the day I put them on and start some music on Youtube, after 3-4 hours I do a 15 minutes break and during that time I charge the earphones, when I come back and turn them on again, most of the times the audio is gone. Is this a known issue or something? I can send anything if you want. Thank you

This is where you describe the issue in detail.

Explain what’s happening (e.g., “Videos keep freezing after 10 seconds”).

Mention when it started and what you already tried.

Include your Firefox version (you can find it under Menu → Help → About Firefox).

As of Nov. 12th, 2025 (Firefox Version 145.0 (64-bit)) entering full screen for a video reveals desktop/other program windows.

Tested with different websites, YouTube, Amazon Prime Video and Hulu. Issue is consistent across.

In the images provided there are two sets, one full screen the other not. Set desktop background to bright green to highlight issue.

If it matters, using dual monitor setup (BenQ Mobiuz EX2510) both are 1080p 144hz side and issue occurs on both monitors.

Have already tested basic troubleshooting issues such as restarting Firefox and computer.

Thank you.

There's already a decent help article about how to block videos from autoplaying:

https://support.mozilla.org/en-US/kb/block-autoplay

The problem is, it works haphazardly. Even if my default for all web sites is "Block Audio and Video", on some web sites (not all) embedded videos still start playing as soon as they scroll into viewport.

Some have adviced to delve into about:config and set media.autoplay.blocking_policy to 2 (default is 0) and, based on quick testing, that actually seems to help but why exactly does it help? If privacy settings already have a setting to block autoplay, why does that particular configuration change make it work as it is supposed to work?

Running Floorp 12.5.0 (Firefox offshoot) on Win11, if that helps.

Hello,

I am having an issue with my Bluetooth headphones (Sennheiser HD 450BT) in Firefox on Windows 11.

The headphones are properly connected to Windows and work correctly with other browsers (Edge, Chrome).

Windows shows the headphones as the default output device (stereo), and test sounds play through them.

However, in Firefox, the audio does not go through the headphones. Instead, it plays very loudly through the laptop speakers.

The problem started today; there were no issues for about a year.

I have tried reconnecting/reinstalling the headphones, but it did not help. Drivers are also up to date.

Could you please advise how to make Firefox correctly use my Bluetooth headphones as the audio output device?

Thank you for your assistance.