Firefox Community Forum

Hello, I received an email from you asking me to change my Firefox password for account security reasons. When I changed it, all the data synced in Firefox with my email was deleted. This upset me greatly because I lost important data and saved websites. Please restore the deleted data. Thank you.

I am using Firefox on gnome desktop on the PureOS variant of Debian. About three days ago, I went to listen to my Spotify playlist on Firefox, not through the Spotify app. I had no sound, checked my system settings and turned the volume for Firefox from zero back up to normal. The rest of the song played, but when the next song came on, again no sound. I watched the sound settings and when the song finishes, Firefox disappears from the sound settings list. When the next song starts, Firefox is back in the list but volume is set back to zero. I suspect this may be something in gnome, but I thought I would check here in case anyone else is seeing this issue. Thanks so much for any help or at least a shoulder to cry on :D

When using any Microsoft 365 product on the browser I keep getting a prompt to "Please sign in" although I am already signed in. I can click the Sign in button and a about:blank page pops up for a split second. Then within a half hour or so, it will pop up again. I deleted my cookies but the problem still persists. Does not happen on other browsers.

What the title says. Firefox just isn't playing any sound whatsoever.

Troubleshooting:

• Volume mixer indicates that Firefox is using my speakers, along with all other apps. When playing a YouTube video, the green bar is not bouncing. However, all other programs that play sound do so successfully and their green bars are bouncing (see attachment).

• Other web browsers play sound successfully.

• Restarting Firefox and my computer did not help.

• Switching the default sound device and changing back did not help.

• Changing to headphones made no change.

• Tabs are not muted.

• Autoplay settings in about:preferences showed that audio and video were disabled, however changing this setting to allow video and audio, then restarting both Firefox and the computer did not fix the problem. I have no idea how that setting was even changed to begin with. O_o

• Started Firefox in troubleshooting mode; still no sound.

• Started Firefox in a different profile; still no sound.

• Started Firefox in private mode; still no sound.

• Tried ending the audiodg.exe process in task manager and restarted; still no sound.

• Double checked media.autoplay.blocking_policy, was set to 0.

• Double checked media.block-autoplay-until-in-foreground -- changed from true to false, restarted Firefox; still no sound.

• Disabled hardware acceleration; still no sound.

• Refreshed Firefox; still no sound.

• Complete uninstall, including the usage of BCUninstaller to uninstall "leftovers". Reinstalled. Still no sound.

I have Apollo installed on my computer and I've reached out to them before for similar issues, but the dev was insistent that Apollo does not cause sound issues. I'm somewhat sceptical, but they're not being helpful at all so I thought I'd ask here, and disclose usage of Apollo so that all bases are covered.

Thank you for your time.

If I need to upload a file I click on the OPEN or BROWSE button in the website, Open File dialogue opens trying to list the location it is already looking at, and it hangs for over 30 seconds before listing files. This is windows 11, but it did it when i had windows 10 too. I dont know what to do.

Using desktop PC with Roku device and Firefox as default browser, V140 / Win10. I don't know if there was a recent update, but I can no longer access tv.apple.com through Roku. I am able to enter my username and password when signing in to tv.apple.com on desktop, but no 2SV window appears and an empty sign-in form appears again, as if my sign-in info is not recognized. Signing in on a laptop with Firefox browser is successful. Signing in on desktop PC through Firefox "Private Window" is successful as well. What settings on desktop PC changed, and how can I fix this?

Thanks.

Why am I getting a 403 Forbidden message when I'm trying to access www.UFC.com, the Ultimate Fighting Championship website??? This site is save in my Bookmarks and I've not had previous issues! Be advised that I tried to access it on MS Edge and had no problem at all!!! If this continues, or if more sites are "Forbidden", I'll happily scrap your server platform!

Carl Piper carlpiper5@gmail.com Firefox user for more than a 2 decades!

Good Afternoon, My Firefox browser was automatically updated today and I lost all my bookmarks.

Does anyone have any suggestions to find my bookmarks?

Thank you

Firefox did an automatic update today. But now all of my saved bookmarks, saved passwords and items are gone in the new version. How can I retrieve them or return to my previous version of firefox?

Hello and sure hope someone can help me. Fire Fox is my browser that I have had for a year or so. Pls understand that I am 80+ and am not as sharp as I once was. I am using a desk top that I have had for years. Several days ago I was on the web looking around. I don't remember where I was on the net but I am thinking it was Face Book. Anyway, up came this offer saying I could create a new profile and a new name on Face Book if I wanted to. I have always wanted to do that so I started filling out the paper work. I made up a profile name and a user name and was moving on to the next part when it came to me that this might be a scam, so I canceled what I was doing, or tried to. Boxes kept coming up telling me that I needed to finish filling out the form, but I X'd out of that too, several times. Then the box said "you need to finish filling this out or you will never hear from us again. Then I shut the desk top down until the next morning. In the am, I went on Fire Fox and went to the Face Book site. For awhile all I got was pretty much a blank page with no way to do anything. A day later the sight came up kinda but things were a bit different. There were some things like my profile picture at the top rightwas gone and then Boxes were coming up telling me to complete the paper work I had started. By this time I knew that someone was trying to scam me. I tried to find several sites that were generally on my home page of Facebook when I signed in, but they were gone now along with other things. I went on two another browser and got on Facebook and found things to be very normal, so what ever happened only effects the Fire Fox browser. I would sure like to fix this so I could use Fire Fox to connect with Facebook. Any help would be appreciated. Thank you for taking the time to read this.

При попытке войти в аккаунт twitch появляется ошибка о том что браузер не поддерживается. Я попробовал множество вариантов(какие то были описаны на сайте twitch, какие то предложены технической поддержкой twitch). Вот некоторые из них: 1) Убедитесь, что используйте последнюю версию браузера. 2) Отключите все расширения. Особенно это касается расширений для разработчиков или схожих типов расширений. 3) Очистите кэш и файлы cookie. 4) Перезапустите свой браузер и повторите попытку. 5) также я пробовал запустить с включеным vpn и без него Ниже представлены предложения от тех. поддержки twitch:

  1) As a first step, make sure you're using a supported, up to date browser. The Twitch.tv site is currently developed for the latest versions of the most popular browsers, you can find a specific list here: https://help.twitch.tv/s/article/supported-browsers
  2) Replicate this issue in an incognito window/private browsing mode while your browser extensions are disabled. 
  3) Log out of VPNs or similar software which might reroute requests through an IP address other than your own (how to do this will depend on whatever software you're using).
   4) Avast Antivirus, AVG Anti-Track, and similar software may also affect your connection - make sure to add Twitch as a trusted website or disable it temporarily to see if that resolves it.
   5) Try clearing your browser’s cache and cookies (you’ll need to log into your account again). You can find instructions on how to do this depending on your browser here: https://help.twitch.tv/s/article/supported-browsers
   И ниже мой ответ:

1) I use a supported browser (Firefox latest version) 2) I tried to log in incognito mode and nothing worked either (no extensions installed) 3) I tried to log in to my account with and without VPN 4) I don't have any antiviruses 5) I tried to clear browser data and that didn't help either (running in incognito mode does the same thing)

When I middle-click a link in Firefox, it opens in a new tab, but it also switches me to that new tab immediately.

I’d prefer to stay on the current tab after middle-clicking, and just have the new tab open in the background just like google chrome does. Is there a setting to stop it from automatically switching?

Thanks!