Firefox Community Forum

Multiple attempts to open Firefox produced a popup window indicating that "platform version 153.0 is not compatible with min version 152.0.6 max version 152.0.6 Maybe try to reinstall Firefox." If this is the only solution, how do I do this and retain my bookmarks, themes, etc profile? Thank you.

Julian H. Ethridge julesrdot27@frontier.com

I am trying to access my QNAP NAS configuration page within my home LAN from a newly installed Linux PC with Firefox 147.0.1. Firefox won't let me access the page, popping up an error page:

Warning: Potential Security Risk Ahead

Firefox detected a potential security threat and did not continue to nessy.fritz.box. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

I have verified that the claimed risk is nonexistant, but Firefox does not allow me to bypass the warning. There is no "Proceed anyway" or "Advanced..." button as claimed in various help articles.

How can I convince Firefox that I know what I am doing?

NB: The same page is accessible, also with Firefox 147.0.1, from a Windows PC.

VPN is on. I can't access the internet. Error message is either: An error occurred during a connection to www.thewindowsclub.com. SSL received a record that exceeded the maximum permissible length.

Or: Connect to the internet You're offline. Check your connection.

I've googled the issue but it talks about ports and tunnels and going into settings. I've looked in the VPN Mozilla settings and there only seems the option to either include or exclude a website from the VPN. Nothing about different ports and testing. I've already written this message once but the VPN was on so it disconnected the internet and I lost this message! Trying a 2nd time now without the VPN

Any help? Or should I give up with it?

thanks Annie

This is a recent problem but when I try to open new tabs they don't load or take a very long time to load. I wind up shutting down my computer and resarting but sometimes that doesn't help. it seems to be getting worse. I do not use any other VPN but yours and Duckduckgo to search. I use a macbook air. Any suggestions? Thanks

So I just upgraded my pc and it bricked my windows and to reinstall, I forgot to save the Firefox data before doing so because I thought it wouldn't cause any issue, well, now all my bookmarks etc. are gone and I'm wondering if there is some sort of backup somewhere saved by Mozilla in the cloud.

The "Developer Information" link in the "Developer" section of the release notes page - https://www.firefox.com/en-US/firefox/153.0/releasenotes/ - for Firefox is broken as of v153.0.

1. It attempts to open: https://developer.mozilla.org/docs/Mozilla/Firefox/Releases/153
2. MDN shows a 404 message, and offers a "153" suggested search link which eventually gets me to https://developer.mozilla.org/en-US/docs/Mozilla/Firefox/Releases/153

I have not tested this for other regions, but without the "en-US" (and possibly other "language-CountryCode" flavors), the link in the Firefox release notes page will not open the Developer release notes in MDN.

Could be an MDN configuration issue if it's not a problem with how links are generated for the Firefox release notes page.

Let me know if I can provide any additional information. Thank you in advance if this issue is fixed.

I've had a problem for a while where Firefox tells me "Firefox is being updated by another instance" and the only way I've been able to get updates is by using the installer.

In my attempts to resolve this, I learned of the `about:profiles`. I have never set up profiles so I figures I should only have the 1 default profile but it turns out I have `default`, `default-release`, default-release-1`, and `default-release-2`.

Of these profiles, the `default-release` is the 1 that has my data while it is `default-release-1` that is able to update.

I would like to make it so that I only have 1 profile that has all of my data AND is able to update.

I already tried removing all the profiles accept the one with my data but that leaves Firefox unable to update. I restored all the profiles I removed and I am back to where I started.

Does anyone have any suggestions?

My PC was just updated to Firefox 153 and since the app seems to freeze regularly - particularly when accessing (older) silly games such as Bubble Pet Saga - a simplistic CBC game. https://www.cbc.ca/kids/games/play/bubble-pet-saga

I run Windows 10 on an older HP

Thanks Jim

My Firefox account data seem to have ben ALL deleted after a regular computer restart. There are no backups in the Firefox profile folder either. Years worth of passwords, bookmarks, tabs ALL GONE. After computer restart, when I was restarting Firefox, I vaguely remember a prompt on the screen that Firefox servers don't contain any data for my profile anymore. How could this have been brought on by a computer restart though?Any ideas what is the problem here, and how to recover my profile data? Any suggestions will be much appreciated.

For the past month this browser has been really slow. I have cleared cache, deleted all history and its really slow. I'm using starlink for internet. any suggestions

Hello- Am having trouble with my settings( I think) Want to be sure Firefox is default browser, and use Adobe Reader as my PDF default. All I get is "download Firefox" ! Get all regular updates, so why can't I see "settings" ? Thank you

I want to import my Chrome bookmarks into Firefox but I keep getting asked for my keychain password. I've tried my Apple I’d password and my Firefox account password. Neither works.

Sehr geehrtes Support-Team,

ich habe seit Kurzem ein Problem mit Firefox auf meinem PC. Es erscheint folgende Fehlermeldung:

   „Das Lesezeichen- und Chronik-System wird nicht funktionieren, da eine der Dateien von Firefox von einer anderen Anwendung verwendet wird. Dieses Problem könnte von einer Sicherheitssoftware verursacht werden, beispielsweise von einem Virenscanner.“

Ich nutze dasselbe Firefox-Konto auf meinem Handy und auf meinem iPad. Dort funktioniert die Synchronisierung der Lesezeichen ohne Probleme. Das Problem tritt nur auf meinem PC auf.

Ich arbeite bereits seit mehreren Jahren mit Firefox und hatte dieses Problem bisher noch nie. In meinen Lesezeichen sind sehr viele wichtige Webseiten gespeichert, deshalb möchte ich diese auf keinen Fall verlieren.

Können Sie mir bitte mitteilen, wie ich dieses Problem beheben kann, ohne dass meine Lesezeichen verloren gehen?

Vielen Dank für Ihre Unterstützung.

Mit freundlichen Grüßen

Meik