All Products Support Forum

Firefox stop from 2 days ago read Google Recaptcha, from nothing.., Dev version to.. I have the last 126.0b8 and both not working, I try disable Tracking Protection and still, clean everything... spinning forever...

I try my Firefox at mobile, that works. I need Firefox working on this. Cant use Chrome...

Help!

All,

I asked about pinning files (html) or sites to the Firefox taskbar and got this entry form you system:

https://support.mozilla.org/en-US/questions/1347219

I knew that answer was total BS as I already had 3 items in the Firefox taskbar So I did a quick test and all that is needed is to drop a file into the Firefox taskbar is to drag & drop it there.

I tried 1.) A file short cut from the desktop, 2.) A site from another FF open tab, 3.) a file from W: File manager, L: Dolphin and all were successful.

So I'm guessing this is such an old post, saying "not" possible, so should be deleted!

Cheers!

TBNK

System OS: Debian (codename: bookworm) Problem description:

I had installed a fresh version of Firefox and it's keeping to crash the pages (Error: The page has crashed) without any reason. Any troubleshoot methods (including clearing the cache, cookies, history and even restarted the network and pc.... only to fail and keep having same issue.

I had checked if there is no problem with the opened website in another web browser and in it the page was working correctly.

The issue persist from several versions of Firefox

The news reader (powered by Technavia) for the Tucson Daily Star starts OK but continually slows down and eventually Firefox hangs and is non responsive. It happens in different places. The same news reader works OK in Edge or Chrome. Any idea how to trouble shoot this?

Mike Mulcahy

I prefer using Firefox as my browser (have done so for years), but recently I have noticed inability to open some hints provided on my family trees on Ancestry.com

When I called Ancestry, they suggested I use a different browser (: - but when I did, I was able to open the hints Firefox won't open. What is the problem? I was also told that another Ancestry user had called in previously with the same problem. PLEASE fix this!

If it helps, I use Windows on an HP Envy laptop (have for some time - wasn't a problem before a month or so ago). Will I hear back from anyone as to when this might be addressed/fixed?

Hi Guys! Huge fan of Firefox since the early 2000s when I first learned about it. Way more secure, efficient, and lighter than any other browser (IE, Chrome, and now Edge). Firefox is my first download on every new device and my go to even on my iPad.

I've been getting this error message lately and I don't know what to make of it. My saved tabs are working normally (email, work, streaming entertainment). This automatically comes out on ever new start / re-start (Firefox is my default) on separate tab but I am not opening any new website. It's been 2-3 days. At first I didn't mind it but its consistently happening and not just a one time thing. I already cleared my cache data. I've also ran a scan and it's come up clean (I have a paid BitDefender subscription). It's also not the local ip of my machine.

So any help would be great as I really don't want to leak any personal data or have any viruses.

Thank you for your time!

For years, I have used print to pdf in Firefox to generate pdf files of long web pages. It always worked. But lately, I noticed that huge numbers of blank pages are inserted in the pdf file, seemingly at random. I looked at the HTML source, and could not see anything that obviously triggers the blank pages. For example, a web page that ought to print to about 35 pages generates a file of more than 600 pages, with most of them blank.

I can use Microsoft Edge as an alternative, but pdf files from that browser strip out all the color, and are nevertheless super huge, about ten times larger than the ones from Firefox. E.g. the file mentioned above, about 35 pages, would be about 1.3 MB from firefox, and 12 MB from Edge. So getting the file from Firefox would be nice.

Is there a reason why print to pdf is behaving in this strange way, and anything I can do about it?

I'm trying to watch videos on Disney plus and Amazon prime. I can't get them to work. I tried various tutorials but many were irrelevant because they referred to google chrome which I don't even have. I tried checking and unchecking the enable DRM checkbox. Widevine never seems to update. I do not know how to install in manually.

Why aren't pull-down menus, behaving consistently, on Firefox on an M1-Max Mac on macOS Sonoma ?

The pulldown-menus don't persist, long-enough to click-upon a selection .

There is a serious problem. Some entity is downloading apps on my phone that are tracking me and stealing information off of my phone and they have made it so that I cannot delete the apps and they came put in a plain van and ran cables from our internet box outside to the other box and ever since then they have had access to our wireless internet, our Apple t.v, our computers and our phones and I have tried to factory reset my phone but they just download the same apps over again and it messes my phone up again. That is the problem.

I am trying to log on to my account at SketchUp. At the login page i hit get started and a black page come up except in the top left corner is typed "Firefox not responding" the page hangs a few moments then it takes me back to SketchUp login. I have not had any recent updates done or required since last logged in and that was yesterday all worked well.

This screen displays brackets in the corners defining the corners of a square in the middle of the screen. You cannot pinch it to make it larger or smaller or smaller. If you scroll up on the windows it closes Mozilla. The only way to get rid of it to use the browser normally is to reboot my Samsung phone.