All Products Support Forum

why do you stalk and bother the users? i do not want to update! without warning you alter things i do not want you to alter. you take things out so people have to use risky 3rd party addons.

Over the past day or so, I keep having trouble accessing my MetaMask wallet. I just get a spinning wheel and I never get to the "enter password" field.

I reinstalled MM several times, I cleared my cookies and cache. Any idea why this keeps happening?

Hi, Is there any way I can view contents of a previously closed webpage? I got an estimate for a health procedure, but did not take a screenshot. Now when I go back via link (provided to me in email) to view the estimate, it's no longer there. Thank you!

I hope someone can help! My Firefox account was hacked as was the email connected to it. I currently have no access to the primary email. I thought I added a secondary email, but I never got a password reset email so maybe I didn't. In any event, how can I contact Firefox to lock the account? I have a lot of sensitive information saved and I need that to be locked or better yet, erased.

HELP!!

P.S. - This refers to a different Firefox account than the one I am currently signed in with

Hello! I want to register a security key (Fingerprint) for a website called Roblox, but it doesn't work. It says: "www.roblox.com wants to register an account with one of your security keys. You can connect and authorize one now, or cancel."

Can you help me please? Thank you very much! :)

Hubert Delaporte

Dear Concerned,

I'm trying to open an Internet Banking site of a reputed Bank of Bangladesh (https://www.citytouch.com.bd/), where the page opens for a second, but immediately switches on to a Blank Page with a comment like "Please turn off Developer Tools to access Internet Netbanking". However, the same site is accessible in Chrome and other Browsers without any problems. More so, I also can access the same site while browsing Firefox at my android with ease.

I tried all the available solutions from the net, but my efforts went in vain.

Thus, it would be kind if I get an advise to get rid of this problem.

When refreshing and clearing cache using CTRL+Shift+R, browser should reload all assets. However when refreshing site with @import(ed) style sheet, it does not update.

The workaround is to open the style sheet in a new tab (e.g. https://my.web.com/assets/custom.css) and run refresh + clear cache there CTRL+Shift+R, which loads the updated style sheet.

Then, upon refreshing the original site (https://my.web.com), the CSS has been updated.

Is this a bug or expected behaviour?

I have 2 yahoo email accounts. 1 on Chrome & "block Spam" works but on FF it does not. The same fake emails keep coming back and I can't add a screenshot to this.

I tried to get a Account recovery key. When I enter the password it responds that it it is not correct. This is the password I have for my account. Why is this happening?

Hi community, i have a problem with OneDrive and i want to troubleshoot some possibilities.

Outlook.com, Office.com and every other website loads in Firefox. But only the OneDrive website refuses to load. I tried it in Microsoft Edge and there it loads. The service is definitly up and running.

So i have the suggestion that the exented tracking protection might be the reason for OneDrive not loading.

How can i be sure if the tracking protection is the problem? Has OneDrive so many trackers? I mean it is Microsoft, of course it has. But how would this prevent the site from loading?

Greetings ffproblems

Something recently changed in Firefox and/or Google Mail. Now I am always asked to sign in to Google Mail. The solution for this problem in Chrome is to allow all cookies. I tried that, after clearing Cache, allow all cookies in Chrome but I am still asked to sign in to Google.Mail. I also removed all by Block, Delete cookie Add-ons in Firefox but it's still asking me to sign in to Google.Mail. What fixes this?

Although I allowed google ads (shown in "Not Blocking Tracking Content" list), they are still blocked. Is there a way to fix this? This problem appears on two sites (https://www.agame.com/game/tropical-merge, https://www.games.gr/paixnidia/the-mergest-kingdom) only. Other sites work as they supposed to. ABP is disabled. If I turn Enhanced Protection off, I can see google ads, but I lose any progress I have in these games. Any help would be appreciated.

I have two computers with same version of windows and Firefox. One shows Vulnerable passwords alerts not showing, the other doesn't. Show alerts about passwords for breached websites is selected on both

Greetings!

I would like to be able to open selected links via the search tool with CTRL + Enter, like it is possible on most browsers. Basically, I do CTRL + F, select a text which brings me to a link I was looking for, and do instantly CTRL + Enter to open this link. Currently, this shortcut only toggles the ability to see all matched texts and doesn't open the link.

Do you know if it's possible? Thank you!