All Products Support Forum

I found missing customization option for Android Firefox to be AMOLED black theme, it just gets darker but not pitch black. Or I haven't found the way to do it

Keep improving Firefox :)

It seems like a difficult problem, which no one knows how to solve, not even Firefox (?) The problem has existed for a while and has not been recognized and resolved by Fiorefox. Very simple and straightforward problem: open a web page, give permission for location (this is indeed set in the settings) and the web page can determine the location. After closing the web page and restarting it, the location is blocked again, even though the settings states that Firefox still has access to the location.

Dear friends,

I am using Firefox Browser 127.0.2 (64-bit) on a PC.

Sometimes it happens that an input field on a page in an IFRAME cannot be clicked. The buttons work, but you can't enter anything in the text field.

Only when I press in the address bar and then in the text field, now I can enter text in the text field.

Example page https://www.fantastic-food.ch Then click on the "Feedbacks" link.

Does anyone have an idea?

Kind regards Uwe

Translated with DeepL.com (free version)

Hi,

am running firefox 127.0.1 on a windows 11 desktop. Numerous sites that use a captcha to login fail. In other words, the captcha never loads and I cannot login to those sites. Such sites include teamfaderpro, Coursera, and bandcamp. All logins fail as the captcha is required to be passed prior to logging in, but the captcha never appears and so when I try to log in, nothing happens and I cannot login.

I have tried the above same sites on the Edge browser and have no such issue, the captcha shows and I can login.

Just FYI, the agent switcher setting change recommended by others previously is not suitable. When I tried that fix I was unable to access a considerable percentage of the internet due to some cloudflare issue, so the agent switcher setting is not an option. So far, I have tried all recommended settings to fix this issue and nothing has worked.

I am surprised no one else is having this issue.

Any help is appreciated, or at least inform google/mozilla about this issue as it has been ongoing (on and off) for me for many months. And yes, this problem is persistent for me at the moment, it remains despite rebooting windows, despite clearing cookies and cache (which I have set to automatically delete when exiting firefox).

Updated Thunderbird to 117.12.2 on the 25 June 2024. Since then I am not receiving emails on my computer. I have actually sent some emails but they don't save into the sent folder and I have had a "Add security exception" warning occured when sending.

So problem is not getting new emails since the latest update was loaded. Thanks Neil

Cannot use the hours dropdown on Calendar Widget in Mozilla, when I click on the hours, the dropdown appears for half a second and then dissapears, so I cannot use it. Works fine with Edge and Chromium. OS Ubuntu 24.04. Tried private mode and disabling add-ons - only one I have is UBlock. When inspecting the console does not show any errors.

I can't figure out how to customize the collections. I want to be able to organize my collections alphabetically, make sub-collections under a parent collection (like one can do in Gmail, for example), it would also be helpful have the option to choose the color of the main/parent collections, and to be able to search within the collections using a keyword in a search box.

With all of these customizable options, I could create a better, more efficient organizational system that would REALLY help to keep & identify collections quicker & easier.

I have had to make dozens & dozens of collections due to the inability to file sub-collections under main/parent collections.

As a result, a frustratingly unnecessary amount of time & effort is spent trying to remember when & where (throughout my ENTIRE history of having Firefox/using collections) a particular collection is located.

I then ALSO have to spend an unnecessary & frustrating amount of time searching within the collection just to locate a particular link as there is no search bar within the individual collection (or from all of the collections, umm... collectively) to facilitate a search.

• • I wanted to make sure it is known that I DO like this feature, regardless if it was intentional by design or not

Once I eventually find the 1. Collection I'm looking for, and then eventually find the 2. Link I'm looking for.. I can click on the link, and I'm directed to the page I saved, but here's the bonus:

When I hit the back button, I'm taken to the page I was on, previous to the page I saved. This is SUPER helpful when I come back to something I've been researching as it helps me to reconnect to the line of thinking I had during the time of research. This helps to eliminate the need to keep such a detailed journal of the thought processes behind each area of research to expand upon or revisit.

So thank you for that!! Also, please don't mess with it? I'm only needing help with the items mentioned at the beginning of this message.

Thank you for your attention, time & help with figuring out how to locate & utilize the customizable, collections organization options.

With appreciation to those who work behind the scenes, doing what they can to foster potential, growth, efficiency & ease,

Celena Morgan

I first mentioned this in r/Firefox, and was asked to re-post here.

My FF just updated to 127.0.1 even though I have "Check for updates but let you choose to install them" and told it to wait. This was on a Windows 11 box. Everything seemed fine, but then one of my tabs crashed. I selected the reload tab option, at which point it informed me it could not load the tab because a background update had happened and I was now required to restart Firefox.

I'm not certain what version of FF I was on, I believe it was either 126 or 126.0.1.

Now, to be completely fair, I cannot with 100% certainty say that I clicked on the update later option. That said, as I _did not want to update then_, and I have put off the update before, it seems unlikely I would have made the mistake, but I wasn't recording everything I did so I can't play it back and prove it. My initial reaction was to associate it with the tab crashing somehow, as everything was working as expected right up until that moment.

Thanks

have been using Thunderbird mail for about 3 years. It’s template selected the incoming and outgoing servers and ports etc..successfully. I've been connecting to Prodigy mail/ATT I had to change the battery and it doesn't work anymore. Can you help ???it checks the password until it shows an error message that the servers password or etc are wrong. I know the password is right since I can log in directly. Messages :

1- Configuration found in ISP Database

2- Checking Password (for a few minutes

3- Unable to log in at server..probably wrong configuration username or password

4 then nothing

Worked great before battery change

I can't SEND on Thunderbird as of Update to Version 115.12.1 on 6/19. I was able to SEND on June 18th and left town for a week and when I came back could not Send. That could be a coincidence. Have Windows 11, with Defender Firewall and Security virus protection. I have TB version 115.12.2 up to date. I have checked with Spectrum for the correct configuration and currently I have as Description: SMTP Server (on top line); Server Name: Mail.brighthouse.com and Port 465, No Authentication and SSL/TLS. My User Name: e-mail address ends in @tampabay.rr.com and that is the same as shown on incoming server.

My husband just downloaded TB program on his Windows 8.1 which is my old computer that I've been running TB on for 15 years without a hitch!! ''''And he also cannot SEND.'''' It's very frustrating - we've tried changing server settings since Spectrum uses not only Brighthouse (which is the one they say covers the Tampabay.rr.com address) but they also use Mobil.charter.net and also TWC.com. I've tried changing them up but nothing works. I've tried changing Ports and anything I could change I did, but nothing works. I did get a couple of error msgs but they didn't help. Brighthouse timed out and another msg was saying that the email address I was sending as had to match the email address of the authentication and that didn't make sense as I have only had one address & (typed correctly in all places). I have called Spectrum more than once and asked for an upper level, however, they were no help at all saying they have no resp. for 3rd party etc. I HOPE YOU CAN HELP SOLVE THIS MYSTERY. Thank you!

Tabatha

My issues:

1) Every time I close Firefox I get the Mozilla Crash Reporter telling me that Firefox has crashed. Sometimes I even get the Mozilla Crash Reporter when I start Firefox. But Firefox is still there.

2) When I turnoff my Comodo Firewall, Firefox has no Internet connection.

I have done clean uninstalls/reinstalls over and over. I go thru and adjust settings. My other browsers work fine, including WaterFox, WaterFox Classic, and Vivaldi.

I tried turning off my security software to test. Specifically exiting Comodo Firewall seems to have caused Firefox to not have an Internet connection. All other browsers have Internet access except Firefox. And the Crash Reporter cannot "report" when the Firefox Internet connection does not work, though I did have it report many times when the connection DID work.

One other clue: In Task Manager I see that even though I have closed Firefox, there over 20 instances of it still running. When I try to open it again, I get the "Firefox already running" error message. When I try to kill these instances/processes many will not close.

This problem has been persistent for more than half a year since I built my new PC. I am on Windows 10 LTSC. Besides Comodo Firewall, Emsisoft Anti-Malware is my main anti-malware.

Please help! Thank you!

I have TB ver 115.12.2 64 bit. It reports as being up to date. During attempting to make the changes necessary to accommodate Microsoft's Modern Authentication I reach a point where the option to select OAuth2 does not appear in the Outgoing Server SMPT settings drop down menu, see the image. How do I deal with this? Thanks for your help.

Hello, When sending a message from my gmail account within TB, I would like to automatically attach one of my other adresses as bcc: . How can I do that ?

As an alternative, is there a way to automatically copy the message in my sent folder in my gmail account to my local sent folder ? Using a filter perhaps , but I have been unable to create a filter that operates on the Sent folder.

Thank you, Alain Damlamian

Sometime in the last few months, Firefox (Developer Edition) stopped allowing redirects and links to file://-protocol URLs. Is there a way to re-enable this for my personal browser, e.g. via about:config or the like?

Thanks!

after creating a new profile, and copying everything in the root directory to the new profile, including search.json.mozlz4, the default search engine setting does not get transferred over and is still set to google

about a month ago youtube was only letting me watch videos in 720 or 360, as of about a week ago i only have 360. i've disabled every single extension i have and i have firefox version 127.0.2.

i'm not having this issue in edge, so i assume it's firefox specific. anyone know what's going on or what i can do?

WHY is it that I can get into my email account through Thunderbird and download mail, but when I try to go into the account manually I can't? I go into the settings copy the password, then manually input it into gmail, but it says it's the wrong password? I am using MacOS 10.14.6, and Thunderbird 115.12.2 (64-bit)

Thanks.

Using TBird 15.10.1 64-bit on my Windows 10 desktop system, I find under Tools | Address Book a down arrow to the left of Personal Address Book; clicking on it displays all my created address lists, which are available when I compose a message to send.

Using 15.10.1 64-bit on my Windows 11 laptop, the down arrow does not appear and I have no access to those lists.

Am using IMAP on both systems. Tried importing lists as a CSV file; no effect. How can I get access to my address lists on both PCs?

As of Sunday, Thunderbird can no longer reach my ATT server to download email. It has behaved for ten to fifteen years. Last time someone at ATT fixed it. I have been on the phone or on screen with ATT most of my waking hours since Sunday. (In the process I lost my internet, my landline, my cell connection, etc.) Everything is restored except the connection between Thunderbird and ATT. Everyone thinks changing my password will do it. Done it four times. It gets me into the ATT mail. I have replaced the password in Thunderbird settings with it to no avail. Is there anything you can think of? Not only is Thunderbird more attractive than ATT, I have thirty years of mail boxes there, a continuation from Eudora. I will appreciate your wisdom.