All Products Support Forum

I have used a free Hit Counter for many years that I got from https://www.freecounterstat.com/

I have 3 such counters and have stopped working in the latest version of Firefox on my desktop. They work with Firefox on my iPad and Android phone. They also work fine if I use the Edge Browser but I prefer using Firefox as I have for many years.

The embedded code is pretty simple, here it is for one of my counters... <a href="https://www.freecounterstat.com" title="visitor counter"></a> Can you help? Thanks, Bill T

Trying to recover from a hard drive crash. Had to buy a new desktop with Windows 11 Pro (looking to be a bad move). I downloaded/updated to Firefox 126.0 (maybe also looking to be a bad move).

Have my last "working" userChrome file (it took me weeks to perfect this to my needs).

I am looking for: C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\

but there is no "AppData" folder. And there is no existing userChrome.css file, anywhere!

Is the functionality I am looking for a thing of the past?

Is Firefox not completely supported by Windows 11?

If so, what is the last version of Firefox that will still support userChrome.css?

Today while using firefox all my open tabs and windows crashed. Due to the situation, I had to restart my computer because everything was stuck. When it restarted I couldn't restore the previous session so I used various methods to restore it but I still can't restore the windows and tabs that were open today. I would like you to restore my session from before the failure today.

Hi when i have to download my bios updates i am being forced to use misrosoft edge or chrome none of which i use , so the question is can i use firefox safely thanks . Lee

I hve discussede the matter with my banks IT-department, but they answer me that recently they have heard about the same problem concerning Firefox login and said that the problem have to be fixed by Mozilla/Firefox

My firefox disappeared after i found out someone using Windows 7 used my hotmail account address.I dont know how to rectify this and get my firefox back and change my email address with both Mozilla and Microsoft Outlook

I've had Firefox for years and had no problems. An additional Firefox page opened when I opened Firefox and I downloaded it, now it won't open any page. I tried to reinstall but same problem. If i can't fix it I'll have to change browser

Once again, Firefox updated itself w/o warning. As a result, the YouTube list of videos I wanted to watch has been lost. The "Restored Session" only contains the current video, not the queue of videos I'd been looking forward to. I had Firefox set NOT to auto-update, but apparently the last Update changed that as well. I was happy with the previous version, and didn't need or want an Update, at least not now. Could you please either fix the Restore Session to include the WHOLE web page, including YouTube queues, or make the Do Not Auto-Update choice persistent through Updates. Better yet, both. (I've just reset the about:preferences>settings>General>FireFox Updates>Allow FireFox to... box to "... let me choose to install them." Let's keep it that way!)

Running under latest Windows 11 Firefox 126.0 will not start unless I click Run as Administrator. I changed permission for my User acct in Firefox to Full since I am the administrator but the problem persists

Within 24 hours this weekend I was notified by my anti virus application (Avast) that they are no longer supporting Firefox browser (to concentrate on Outlook and Chrome), and a political news website that I frequent (Meidas) blocked me with a "captcha" type puzzle. The website said my browser was mimicking robot or bot use. I was presented with a puzzle requiring me to slide a tab rightward. It repeatedly told me I had slid the tab incorrectly. I believe all of this happened after an update of Firefox about the middle of last week.

For a couple of months now, my favorite browser, Firefox, has been locking up on me. It started this year right after an update. It suddenly locks up! Completely! Sometimes I cannot get it to close. I have had to shut down my pc to get rid of a locked up Firefox browser. These days I only need to right click the Firefox tab on the task bar and click "Close Window". That has been a big help.

So, I give up on Firefox and made Chrome the default browser. Then behind the scenes, someone installs a patch to the main server and fixes the problem.

I check it often and when I see that you fixed it, I set it back to default browser for about 2 or 3 weeks and then Firefox locks up again. I shut it down and switch to the Chrome browser again.

Back and forth I go. It locks up. I switch to Chrome. You finally fix it yet again. I try it after a few days and discover that you fixed it and make it default browser again.

And here I am again! I cleared the lock up by right clicking on the taskbar Firefox tab. Now I get a dialog box that has an option to shut down Firefox. Then I see a time bar move across the dialog box and close. Nice touch!

Now I switched to the Chrome Browser again and I am waiting for you to fix your Firefox browser for the 5th or 6th time this year.

Let me give you some advice. Burn it to the ground and start over. What you are doing does not help!

So within the past couple of days my twitter/x display setting suddenly switched to "Lights out" from "Default". I can reset it in t/x settings but if I close my browser it resets back to "Lights out" on reopen.

However, this same change happened with other browsers chrome and brave, but if I reset it on t/x it remains changed for those browsers if I close them and reopen.

When I say close I do not mean just that window/tab. I mean close the browser completely and restart it.

What do I need to do to get FF to retain this t/x setting?

Using FF 126.0 64bit on Win11

when on firefox using OUSU mychart / Portland OR. I can't access my medication info, but when using another browser like wave the medication file come through fine? What can I do to fix my firefox browser?

A marquee markdown is not showing in every firefox version I tried (Normal, nightly and dev), none of those versions was showing this markdown. So I'm writing about that. I know it's new, but I think it's very good, and useful markdown.

Our company uses FreshService. It has several module, but apparently not all use the same site. So when I Login to the our company FreshService site it take me to my dashboard. Works fine. I can view tickets, assests and just about everything with one exception. Projects.

Apparently Projects is from another of their sites:

Instead of from freshservice.com it appears the content is from freshrelease.com. While in any other browser this works, in Firefox it gives an error:

Firefox Can’t Open This Page

To protect your security, pinerestchristianmentalhea.myfreshworks.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

what can I do to make this work in Firefox. I normally use Firefox as my main browser, but I can't have the main site I use everyday be less usable.

Thanks for all you do, been an avid Firefox user since the Netscape Navigator days!

Is it possible to configure whether Okta SSO can be configured per container as opposed to globally? I know the Microsoft SSO Integration is per container but it seems the Okta integration is all containers by default.

It requires modifying the below in about:config

network.negotiate-auth.trusted-uris

https://help.okta.com/en-us/content/topics/directory/ad-dsso-configure-browsers.htm

It would be ideal to be able to turn off this integration per container so multiple accounts could be used ie: personal, work, etc as opposed to having to go into Private Browsing.

I have Firefox running on Screen #3. The website that I use with my radiology clients opens popups and I want these to open on Screen #3 as well. However, they are opening on Screening #1. How can I get them to open on Screen #3?

Thank you.

Firefox recently 'crashed' on my desktop PC. It asked me to restart in safe mode or restore to the original state. I chose to restore. This meant that I had to re-add all of my add-ons and log back into my favourite sites as my log-in details had disappeared. I got everything back to normal eventually, except for one very important site. I am now no longer able to log on to my bank website to review my accounts. I get an error message on the site saying " Log on error. You need to enable cookies in your browser to logon to Internet Banking." I have never had this problem before. I am able to log on successfully on my tablet, and also via a different browser on my desktop PC. I'm not a tech expert so this is very frustrating. I've tried clearing cookies/cache/data in the settings but no success. I really need to access my bank accounts on my desktop as I find this easier. Hopefully you can help as I don't want to use a different browser.

Best regards Andrew Sambrooks