Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot print pdf with update to 29

  • 1 reply
  • 25 have this problem
  • 9 views
  • Last reply by Madasan

corsnguy
corsnguy
more options

Only getting blank pages since the update to 29. I print many International eBay postage labels daily that are pdf format. Very disappointed in mozilla. Been printing these for a few years, this should not happen....now back to Explorer. May not come back to firefox.

Only getting blank pages since the update to 29. I print many International eBay postage labels daily that are pdf format. Very disappointed in mozilla. Been printing these for a few years, this should not happen....now back to Explorer. May not come back to firefox.

All Replies (1)

Madasan
Madasan
  • Moderator
  • Administrator
more options

Hi corsnguy,

I'm sorry to hear you're having problems. We're aware of the situation and our engineers are working on it.

Meanwhile what you can you is to download the file you want to print, use an external pdf reader to open it (like Adobe Reader) and then print from there.

Hope that helps! The issue will be hopefully fixed soon.