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Crash report screen after sleep

  • 5 replies
  • 6 have this problem
  • 15 views
  • Last reply by cor-el

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Firefox will not start after sleep. All I get is the crash report screen. All is well if I reboot my system. I have a screen shot of error, if needed. Also i have a crash report if needed.

Firefox will not start after sleep. All I get is the crash report screen. All is well if I reboot my system. I have a screen shot of error, if needed. Also i have a crash report if needed.

Chosen solution

You're welcome

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All Replies (5)

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If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See:

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bp-5b0474a3-ee40-4dc7-87b0-ef2f72140125 1/25/2014 3:19 PM bp-d906f7fd-0aaf-4e78-ac13-8f9c12140125 1/25/2014 3:19 PM bp-dc1dabeb-f113-4403-becd-4f10f2140125 1/25/2014 3:04 PM bp-8ff49b5d-510c-4b3b-bfa6-e0bc72140125 1/25/2014 3:04 PM 00172510-1835-4943-87f3-e73b1fdae0a4 1/25/2014 3:04 PM bp-fdf5cb2a-b779-4b27-8706-45b142140125 1/25/2014 1:18 PM

I hope these are what you requested. If not please let me know. Thanks in advance for your help and interest.

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That looks like a problem with the Nvidia display driver.

Try to disable hardware acceleration in Firefox (you need to close and restart Firefox).

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You are amazing. Great help. I cannot thank you enough. Nvidia display driver would have been my last guess. Thank you.

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Chosen Solution

You're welcome