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How to remove an add-on when the option isn't there?

  • 2 replies
  • 2 have this problem
  • Last reply by Giedrius_M

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I have 2 add-ons on for Firefox that I never installed. One is TopArcadeHits. The second is SweetPacks.

The only option I can select it to enable/disable. I have disabled them both, but how can I delete them permanently?

I wanted to test another browser today and when using IE the home page that came up was sweetpacks. Does this mean I have a virus?

All Replies (2)

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Extensions that do not have a "Remove" button are installed by other software and are not under control of the Firefox extension manager.
Such globally installed extensions are usually found via a registry scan or are installed in a location that Firefox scans for installed extensions.

Extensions installed this way need to be removed via the settings (options/preferences) of the program that has added this extension or you need to uninstall this program via the Control Panel.
In Firefox you an only disable such an extension.
Otherwise you would have to remove the registry key that makes Firefox install this extension.
Be careful with editing the registry as there is NO UNDO possible: all changes are applied immediately.

Modified by cor-el

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Sweetpacks is adware. Typically it comes bundled with some freeware or shareware programs - toolbars, mp3 rippers, youtube downloaders. I recommend first going through control panel and uninstalling everything you do not need. You should also uninstall wildtangent games from your extensions, probably.