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It will not let me open websites, it stays on the new blank tab. It's slow. It always crashes.

  • 1 reply
  • 6 have this problem
  • 10 views
  • Last reply by Tim

ghostfaceg
ghostfaceg
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I have a mac. At first the browser was really slow and the spinning circle would not go away. I forced quit. When I opened the browser most of my tabs with sites came back except a few although when I clicked on them the showed the web address that was there. So I closed them and tried re-typing and the address but it would not connect, it just stayed on the new blank tab. Firefox has been really slow over the past few months and it keeps crashing.

I have a mac. At first the browser was really slow and the spinning circle would not go away. I forced quit. When I opened the browser most of my tabs with sites came back except a few although when I clicked on them the showed the web address that was there. So I closed them and tried re-typing and the address but it would not connect, it just stayed on the new blank tab. Firefox has been really slow over the past few months and it keeps crashing.

All Replies (1)

Tim
Tim
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Please provide a crash id or stacktrace -> https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile