Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Add new bookmark not working

  • 2 replies
  • 8 have this problem
  • 1 view
  • Last reply by Pazuzuzu

more options

Running Firefox 3.6.13 on a Dell Inspiron laptop. Everything works great, except for one catch: I can't add new bookmarks. Pressing Control+D does nothing, clicking add new bookmark does nothing, dragging the tab into the dropdown bookmark menu does nothing. I've tried the entire tree of options on the Bookmarks not saved Troubleshooing page ( which, among other things, involved resetting my localstore file, disabling all my extensions/themes/add-ons. I also disabled my Norton 360 firewall, which apparently can cause issues, but this didn't seem to solve it. And I have of course done the usual, deleted all cookies/browser cache etc and tried rebooting. Any idea what else I should try?

MAJOR EDIT: Just realized it doesn't work in Safe Mode. What had happened was I tried to bookmark Google (not realizing I already had) and it let me do that, which is the same in normal firefox- pressing Control+D will bring up the expected box, but only on pages I'd previously bookmarked.

Modified by Pazuzuzu

All Replies (2)

more options

"However, when I run in Safe mode, i am able to make bookmarks. Any idea what else I should try? "

more options

Yes, as I said I tried that. I've disable every single one of my add-ons, themes and extensions but it still won't bookmark. EDIT: Does not work, even in Safe Mode. I agree that's weird behavior but the instructions there don't solve it. For troubleshooting reference though, here's all the extensions/themes I have installed-if any of them have known issues even when disabled:

Adblock Plus

Adblock Plus Pop-Up Addon

Download Statusbar



Norton IPS (I'm unable to unistall this due to Norton's crappiness but I leave it perpetually disabled, and as I said in the original post I've made the changes FF recommends for Norton's firewall/firefox settings)


Lavafox V1-Green


As far as I know, all add-ons are up to date

Modified by Pazuzuzu