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browser keeps crashing

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Hi, HELP!! My browser keeps crashing on sites that I use on a daily. I use office 365 outlook, and teams. Its been getting worse and worse like crashes every 15-20 mins. I've sent the reports but I have not see a patch to fix the issues. Please help otherwise I have to go to another browser.

Here are the links to the sites I work online that keep crashing on the Firefox browser: https://acu.empirepro.com/AcumaticaERP/Frames/Login.aspx?ReturnUrl=%2fAcumaticaERP%2f https://outlook.office365.com/mail/inbox https://teams.microsoft.com/_#/conversations/19:175319c1-ef69-4f40-a21d-173c9a0afbad_8a69628f-f70f-4696-ae5e-430740483a19@unq.gbl.spaces?ctx=chat

Thanks, Oscar G.

Hi, HELP!! My browser keeps crashing on sites that I use on a daily. I use office 365 outlook, and teams. Its been getting worse and worse like crashes every 15-20 mins. I've sent the reports but I have not see a patch to fix the issues. Please help otherwise I have to go to another browser. Here are the links to the sites I work online that keep crashing on the Firefox browser: https://acu.empirepro.com/AcumaticaERP/Frames/Login.aspx?ReturnUrl=%2fAcumaticaERP%2f https://outlook.office365.com/mail/inbox https://teams.microsoft.com/_#/conversations/19:175319c1-ef69-4f40-a21d-173c9a0afbad_8a69628f-f70f-4696-ae5e-430740483a19@unq.gbl.spaces?ctx=chat Thanks, Oscar G.
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Modified by oscar7

All Replies (8)

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Please help.

Modified by oscar7

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Please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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Report ID Date Submitted bp-00ace11e-6a7a-4797-b706-b1cd00230130 1/30/23, 10:04 AM View bp-429956c2-a9e5-4e01-9c68-04c960230130 1/30/23, 10:03 AM View bp-42c58752-e751-43e6-8037-eee830230130 1/30/23, 9:49 AM View bp-29a21475-d90d-4803-b592-2be210230127 1/27/23, 11:37 AM View bp-7c66b4c8-9603-4cf6-b19f-00f0e0230127 1/27/23, 11:00 AM View

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Hey Guys my browser keeps crashing??? I sent you crash reports. What is the problem?

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Your browser keeps on crashing on me. What is going on? This is terrible!!

Report ID Date Submitted bp-1976e23a-9dc2-43dc-a8d2-04e1b0230310 3/10/23, 11:44 AM View bp-3614f4d4-41f0-46ad-9eec-3a0dd0230310 3/10/23, 11:30 AM View bp-c343a0dd-224d-48ef-8472-9e6270230310 3/10/23, 11:28 AM View bp-7780e553-10ba-438a-9f61-41eba0230310 3/10/23, 9:38 AM View bp-870c5f08-608d-470b-9b5f-92dbe0230220 2/20/23, 9:38 AM View bp-e902b81f-6015-4d03-8c6e-f1ede0230216 2/16/23, 9:30 AM View

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bp-eeb9ae2f-9a65-4894-8268-b78bd0230320 3/20/2023, 3:52 PM View bp-ce963d45-2878-4e83-89c2-866790230320 3/20/2023, 3:52 PM View bp-85f9cf55-d83a-4cb0-a9fd-1fdf60230320 3/20/2023, 3:52 PM View bp-5b7ec1ed-5cc1-4b06-a4d7-3b19b0230320 3/20/2023, 3:52 PM View bp-5c2ea114-acad-4550-9690-4bdf00230320

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I get nearly daily crashes. bp-eeb9ae2f-9a65-4894-8268-b78bd0230320 3/20/2023, 3:52 PM View bp-ce963d45-2878-4e83-89c2-866790230320 3/20/2023, 3:52 PM View bp-85f9cf55-d83a-4cb0-a9fd-1fdf60230320 3/20/2023, 3:52 PM View bp-5b7ec1ed-5cc1-4b06-a4d7-3b19b0230320 3/20/2023, 3:52 PM View bp-5c2ea114-acad-4550-9690-4bdf00230320

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Submitted Crash Reports Report ID Date Submitted

bp-dbed0ab0-c892-4f9e-8ffd-2d9c90230503 2023-05-03, 1:33 a.m. bp-ceca9c02-7d64-4062-97ae-19edf0230503 2023-05-03, 1:33 a.m. bp-4904e563-a6e3-4df2-99f8-d7ce80230503 2023-05-03, 1:33 a.m. bp-a8e33f67-5a90-4d11-a151-494d90230503 2023-05-03, 1:33 a.m. bp-8ec3b51c-2da2-4e58-97c9-af8f90230503 2023-05-03, 1:33 a.m. bp-eee3fbff-7924-4b88-9f59-a5c4f0230503 2023-05-03, 1:33 a.m. bp-0890e1af-edcf-44d8-b6f2-70bf30230503 2023-05-03, 1:32 a.m. bp-4b04d96b-12b7-4aa1-a63a-d259c0230503 2023-05-03, 1:32 a.m. bp-1372c9dc-2d93-4217-8803-85ef80230503 2023-05-03, 1:32 a.m. bp-c3420b0a-a657-46b1-b598-9b43c0230503 2023-05-03, 1:32 a.m. bp-e34c9531-187b-492e-aad4-4ae2f0230503 2023-05-03, 1:32 a.m. bp-714ad7e2-ca41-45dc-b806-c274c0230503 2023-05-03, 1:32 a.m. bp-ee6d43fc-c4db-4776-8f74-f46210230503 2023-05-03, 1:32 a.m. bp-fe6ac964-1e87-48fa-bf98-faff60230503 2023-05-03, 1:32 a.m. bp-fcc74788-2448-4f75-bb94-7f7bd0230503 2023-05-03, 1:31 a.m. bp-fd75a3ec-cbe9-4a6f-ab7d-c5f470230503 2023-05-03, 1:31 a.m. bp-a4a2e67a-e1c1-4157-b0d8-115d60230503 2023-05-03, 1:31 a.m. bp-f6c435ac-a90a-4e22-854a-603c80230503 2023-05-03, 1:31 a.m. bp-55d7d9cc-2963-4a3f-bebe-687510230503 2023-05-03, 1:31 a.m. bp-40e512e8-d559-404b-8246-9b2e30230503 2023-05-03, 1:31 a.m. bp-a5a9976e-5101-4528-a514-fd55e0230503 2023-05-03, 1:31 a.m. bp-2bf4d1cc-0969-46c5-9166-26cdc0230503 2023-05-03, 1:31 a.m. bp-386da16d-9a52-4bec-811b-9b55a0230503 2023-05-03, 1:31 a.m. bp-c5a1ec80-3e08-4833-b260-d91f20230503 2023-05-03, 1:30 a.m. bp-80acc826-7111-4a72-a72c-11d3d0230503 2023-05-03, 1:30 a.m. bp-a99dfffb-cad6-48da-be8c-043d30230503 2023-05-03, 1:30 a.m. bp-5aac99a0-7369-4c55-ac4e-9af670230503 2023-05-03, 1:30 a.m. bp-17fcb9f1-5986-46b8-8034-79f4d0230503 2023-05-03, 1:30 a.m. bp-74ac6c73-57b7-4d93-8538-5c7cf0230503 2023-05-03, 1:30 a.m. bp-c3912275-9d90-422b-9511-849ef0230503 2023-05-03, 1:30 a.m. bp-13720ca5-f252-4e34-8ab5-cf1bb0230503 2023-05-03, 1:30 a.m. bp-3ba789c0-a1fa-4f92-aaa5-c7a6f0230503 2023-05-03, 1:30 a.m. bp-832606a2-e2a3-4b5b-8eb2-b47d30230503 2023-05-03, 1:30 a.m. bp-1df23d0b-e00e-4cec-a938-55f9b0230503 2023-05-03, 1:30 a.m. bp-aba3127f-c852-4f4f-bc0f-3c2e10230503 2023-05-02, 11:36 p.m. bp-1168267c-c7c6-41ef-8b9d-66f790230502 2023-05-02, 6:54 a.m. bp-93913cd2-8df1-429c-a3d9-d766e0230502 2023-05-02, 4:22 a.m. bp-6f09b010-ac0a-453c-bd82-2d5d60230317 2023-03-17, 12:56 p.m.