Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Tracking Location

  • 3 replies
  • 1 has this problem
  • 5 views
  • Last reply by TyDraniu

more options

suddenly today I can't login into any of my gambling websites. I have tried to turn shit off but still can't get in. It all works on google, guessing they are tracking me more/easier. I have used Mozilla for years. Please don't email me how to fix it. Just fix it or I will be forced to switch.

Loyal cusotmer

suddenly today I can't login into any of my gambling websites. I have tried to turn shit off but still can't get in. It all works on google, guessing they are tracking me more/easier. I have used Mozilla for years. Please don't email me how to fix it. Just fix it or I will be forced to switch. Loyal cusotmer

All Replies (3)

more options

Google by defaults tracks your geo location you can't get around this and bypassing will break sites requires geo-location to work for authentications purpose. This is end user posting help there is no email help or support ticket help. And what do you mean turn off? You don't give steps of what you did for others to verify what is happening or what your seeing.

more options

You can check for issues with Total Cookie Protection.


If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages about blocked content.


You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
more options

Is it a geolocation issue? What is happening? What are the symptoms?