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https://www.virginmedia.com/

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  • Last reply by cor-el

Swifty
Swifty
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Hello..Can someone help with this please... Only on this site: https://www.virginmedia.com/ Do I get this error : 400 BAD REQUEST Your browser sent a request that this server could not understand. 

                                                                        Size of a request header field exceeds server limit.

As said, this is the only site that I get this, I have tried contacting Virgine Media the only help they can offer is clear cache, which I have done, and makes no differance. I am a Virgine Media Customer, and need this site for my home page, I have tried using MS Edge, and the VM site works fine, but I dont want MS Edge, I would like to use Firefox, I have the latest version of Firefox v 107.0. Any help will be greatly appreciated.

Hello..Can someone help with this please... Only on this site: https://www.virginmedia.com/ Do I get this error : '''400 BAD REQUEST''' ''Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.'' As said, this is the only site that I get this, I have tried contacting Virgine Media the only help they can offer is clear cache, which I have done, and makes no differance. I am a Virgine Media Customer, and need this site for my home page, I have tried using MS Edge, and the VM site works fine, but I dont want MS Edge, I would like to use Firefox, I have the latest version of Firefox v 107.0. Any help will be greatly appreciated.
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cor-el
cor-el
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  • Top 10 Contributor
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This issue is usually caused by corrupted cookies.

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window