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Firefox crashing when I access Cisco Website

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  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

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Hello,

After I upgraded Firefox to version 91 my browser crashes when I access the Cisco.com website. I tried resetting the settings and it works once but then it starts crashing again.

I downgraded to version 89 and I did not have that problem.

Is anyone else having that problem? If no, can someone help me troubleshoot the problem?

Thanks,

Hello, After I upgraded Firefox to version 91 my browser crashes when I access the Cisco.com website. I tried resetting the settings and it works once but then it starts crashing again. I downgraded to version 89 and I did not have that problem. Is anyone else having that problem? If no, can someone help me troubleshoot the problem? Thanks,

All Replies (1)

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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support