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Error message

  • 1 reply
  • 1 has this problem
  • 13 views
  • Last reply by philipp

redrw6
redrw6
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I got an error message:

XULRunner Error: Platform version78.02 is not compatible with minVersion >=78.0.1 maxVersion <=78.0.1

what does this mean? I cant use my browser

this happened after the last update and now it is frozen. I can't open Mozilla

I got an error message: XULRunner Error: Platform version78.02 is not compatible with minVersion >=78.0.1 maxVersion <=78.0.1 what does this mean? I cant use my browser this happened after the last update and now it is frozen. I can't open Mozilla

All Replies (1)

philipp
philipp
  • Moderator
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hi, by the sound of it the update didn't get completely applied - please try to download and reinstall the browser from https://www.mozilla.org/en-US/firefox/all/, then it should open up again successfully.