Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Where does Firefox get the usernames to populate the drop down menus to sign in

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

more options

Where does Firefox pull the usernames from when you get the drop down menu to sign into GMAIL? I have three old usernames I have attempted to delete. I'm on a Mac. I have deleted the usernames under the Keychain for accounts; I have deleted the accounts in Gmail; I have removed the user names from smtp; I have removed the user names from Apple Mail; I have removed the names from addresses; I have turned off Auto complete; I have deleted the names from saved/privacy/security everywhere I can find them. I have attempted to find them in the iCloud. And I have rebooted the computer. And all of this has done nothing. The three usernames are still there with the four others that are actually live.

So, I would like to know where Firefox is grabbing those usernames (they are all email addresses, naturally). And I would like to remove them. And please don't answer with, "click on the username and hit delete" as that does nothing but cause the drop down to disappear, then I start to type again and they all reappear.

Where does Firefox pull the usernames from when you get the drop down menu to sign into GMAIL? I have three old usernames I have attempted to delete. I'm on a Mac. I have deleted the usernames under the Keychain for accounts; I have deleted the accounts in Gmail; I have removed the user names from smtp; I have removed the user names from Apple Mail; I have removed the names from addresses; I have turned off Auto complete; I have deleted the names from saved/privacy/security everywhere I can find them. I have attempted to find them in the iCloud. And I have rebooted the computer. And all of this has done nothing. The three usernames are still there with the four others that are actually live. So, I would like to know where Firefox is grabbing those usernames (they are all email addresses, naturally). And I would like to remove them. And please don't answer with, "click on the username and hit delete" as that does nothing but cause the drop down to disappear, then I start to type again and they all reappear.
Attached screenshots

Modified by Tucker Daugh

All Replies (3)

more options

Here's the screen capture. Worked this time.

more options

Its possible this is coming from the built-in form filler.

Click in the field and enter a character or two and STOP ! Using the arrow keys, highlight an unwanted entry. Then press Delete (Mac=Shift Delete). Repeat as needed.

more options

You can check the Password Manager.

  • Options/Preferences -> Privacy & Security: Logins: "Saved Logins" -> "Show Passwords"