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Firefox set to ask where to download but videos still go to download file

  • 3 replies
  • 1 has this problem
  • Last reply by cor-el

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I have double-checked that setting is to always ask where to download files. It did work previously but after a recent update, videos go to download file instead of asking me where. please help with this frustrating issue. Thanks a million

All Replies (3)

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Hello MarieSmith1.

That must be frustrating. Have you tried what this article suggests to reset how certain download types are handled? I hope it helps.

Have a nice day and good luck.

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This did not help

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Are you using an extension to download the videos?

If that is the case then you need to check the Options/Preferences of the extension on the about:addons page.