Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Extremely high resource usage

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

more options

Is it supposed to be using almost 3GB's of RAM and 100% CPU non stop consecutively, even with one or two tabs opened? As of now Mozilla seems to need more then Vegas Studio Adobe or the most advanced CAD program, which can not be possible so is there an issue?

Is it supposed to be using almost 3GB's of RAM and 100% CPU non stop consecutively, even with one or two tabs opened? As of now Mozilla seems to need more then Vegas Studio Adobe or the most advanced CAD program, which can not be possible so is there an issue?

All Replies (3)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?


https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

more options

It went from being excessive to 14% CPU and 400MB RAM. So that helped a lot.

more options

What helped? Firefox in Safe Mode?

It could be the work of one of your add-ons. Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac=<Command>)<Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.