Showing questions for topic:

Trouble with download

After months of using FireFox, it stopped and won’t reload. Moderator note: Moved from the Firefox Desktop forum to the Firefox for iOS forum based on UA. … (read more)

After months of using FireFox, it stopped and won’t reload.

Moderator note: Moved from the Firefox Desktop forum to the Firefox for iOS forum based on UA.

Open 1

Would like a refund

Hi, I paid £7 donation in order to be able to download Thunderbird on my desktop but I couldn't set up my email account and hence I would like a refund. the email account… (read more)

Hi, I paid £7 donation in order to be able to download Thunderbird on my desktop but I couldn't set up my email account and hence I would like a refund. the email account I was trying to set up is [edited] @radorris.com which is on dynadot host.

Open 1

I have been restricted from Meta/Facebook groups accused of Fraud and deception. I'm realuzing this may be due to your VPN product. Is this likely

So I have received a 90 day restriction from FB.Groups. I have been restricted from Meta/Facebook groups accused of Fraud and deception. I'm realizing this may be due t… (read more)

So I have received a 90 day restriction from FB.Groups. I have been restricted from Meta/Facebook groups accused of Fraud and deception. I'm realizing this may be due to your VPN product. Is this likely? Have you seen comments from other users who were suddenly and without recourse restricted in this manner? Please advise. [edited email from community support forum]

Open 1

I paid for an annual VPN subscription. But when I cancelled it, I noticed I never got refunded, and the card number is completely different than what I used for the purchase.

Earlier. I purchased the annual subscription for Mozila's VPN. But after finding out it impacted my browser's performance negatively, I tried to cancel it. It got cancell… (read more)

Earlier. I purchased the annual subscription for Mozila's VPN. But after finding out it impacted my browser's performance negatively, I tried to cancel it. It got cancelled. But I haven't been refunded yet, and noticed that the card number on the receipt is completely different than the one I used, in fact. None of my cards have the number shown.

Open 1

please cancel my Mozilla VPN renewal!

I no longer use Mozilla VPN. Too many times I had to stop to visit sites and or delete and reload to get VPN to work. Please cancel my subscription. [edited from public]… (read more)

I no longer use Mozilla VPN. Too many times I had to stop to visit sites and or delete and reload to get VPN to work. Please cancel my subscription. [edited from public] @centurylink.net Charles McFatter

Open 1 10

How to turn on AI Overview on Firefox

Until recently we had the use of AI Overview when searching. That has disappeared. How do we turn it on again? Email address currently is [edited email from community… (read more)

Until recently we had the use of AI Overview when searching. That has disappeared. How do we turn it on again?

Email address currently is [edited email from community support forum]

Open 3 50

Took my money and ran ... under false pretences. I had hoped you were different.

I paid for a service that I now found is offered by you for fre.e. Why should I continue to support Firefox? What are you doing for me that is supposed to engender loyalt… (read more)

I paid for a service that I now found is offered by you for fre.e. Why should I continue to support Firefox? What are you doing for me that is supposed to engender loyalty? Are you joining the litany of big companies purporting to be trustworthy and supportive of those of us who don't want to be lied to? Want to earn my trust? Refund my money ... or that trust will be forever destroyed. Please advise when you will refund my money? Thank you. False advertising is not the way to cultivate trust. Years and years, destroyed in a single greedy move. Shame on you.

Open 3 20