Kõik tooted Community Forum

Trying to send an email and I get a message that says login to outlook.office365.com failed. Ive reset my password to make sure it was correct and Im still getting the same message

I have several POP Mail Server accounts from which I download emails to Thunderbird, including two accounts with Gmail and two with Zoho. I have them configured the same way on both a desktop and a laptop computer.

Up until Sept. 26 all were working fine. After that date, however, I've been unable to download mail from Zoho on either computer, even though I still can download from Gmail. Strangely, I get an error message when I try to download using the desktop computer, but don't get one with the laptop. In neither case, though, will the Zoho email download. The error message, titled "Error with account Zoho_cof", says:

"Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox."

I have plenty of disk space on both computers and have not changed write privileges.

Since the problem is restricted to Zoho and occurred simultaneously on both computers, I thought the problem lay with Zoho. They, however, claim that the problem lies with Thunderbird.

I've attached screenshots of the configuration page for one Zoho account (which stopped working) and for comparison one Gmail account (which continues to work).

I've run Thunderbird in Troubleshoot mode and still get the problem. Can anyone offer a suggestion as to what to do? Thanks!

I tried to update my email password and when Thunderbird prompted me for the new password, I entered it but now I get a message stating that Thunderbird could not connect to the server. I have looked at several other posts describing a similar problem but so far have been unable to solve my issue.

Eric

So a client ask me for help, started out as not being able to open attachments on many emails. I made a back up prior trying anything, but was not able to copy over a 'sent' file (19gb) and global-messages-db.sqlite (803 mb) I tried doing repair on the mail boxes and deleting the global-messages-db.sqlite file (read it will rebuild. But now years of emails are missing completely. this is beyond me, mailbox file is still large and wondering if there is a pro that knows how to recover from this.

I just had to change the password on my host email server. Now I can't send email and when I try, I her the error box asking me to enter a new password. I do that with the new pass word and the message comes back immediately. I checked my saved password for SMTP and it shows up as the new pass word. I can send mail from the host server email app so I know that end is working. I can also receive emails on Thunderbird from the host with the new password. I have 2 other email accounts on 3 different hosts and those send emails through Thunderbird without any issue. My host tech support checked out everything from their side and feel that it is something in Thunderbird. I have the newest version of Thunderbird which just downloaded a couple of days ago. I have checked everything I know but no luck. Help!

Hi, I have been using Thunderbird for 3 years. It worked well in the past. However, Thunderbird failed to download an email yesterday. I can read this email both on website and my phone. The error message is as below:

Retrieval using the IMAP4 protocol failed for the following message: 4319

Subject: xxxx From: xxxx Sent date: 9/23/2024 1:54:27 PM

The message hasn't been deleted. You might be able to view it using either Outlook or Outlook Web App. You can also contact the sender to find out what the message says.

Hi,

I have Thunderbird installed on two computers, with the same two IMAP accounts. On one computer, I have a bunch of message filters that sort incoming emails into folders. With IMAP, the same thing happens on the mail server – very convenient indeed.

Now I would like to make the same filters on the other computer, but wonder if there might be a caveat if Thunderbird is running on both computers simultaneously. What if the two computers receive the same new email, and decide to move it to a different folder at the same time? Is there any risk of a conflict that will mess up the email, or the entire folder structure?

I have not yet tried this, as I don't know if there is a risk. Anyone with insight on this?

Possibly related to my general opengpg+smartcard configuration see Separate ticket because the call stacks are quite different.

openpgp: Cannot decrypt message. decryption.sys.mjs:528:16 openpgp: Decrypted; key=, plainText= decryption.sys.mjs:316:14 openpgp: Extra decryption details: {"encryptedTo":{"myRecipKey":{},"allRecipKeys":[{"keyId":"B8DE03DA7CEA42B2","primaryKeyId":"A9CB8CB214D427B2"},{"keyId":"B8DE03DA7CEA42B2","primaryKeyId":"A9CB8CB214D427B2"}]},"packetDump":":armored input\n

off 0: packet header 0xc1c14c (tag 1, len 524)\n

Public-key encrypted session key packet\n

   version: 3\n
   key id: 0xb8de03da7cea42b2\n
   public key algorithm: 1 (RSA (Encrypt or Sign))\n
   encrypted material:\n
       rsa m: 4095 bits\n

off 527: packet header 0xc1c14c (tag 1, len 524)\n

Public-key encrypted session key packet\n

   version: 3\n
   key id: 0xb8de03da7cea42b2\n
   public key algorithm: 1 (RSA (Encrypt or Sign))\n
   encrypted material:\n
       rsa m: 4090 bits\n

off 1054: packet header 0xd2c156 (tag 18, len 534)\n

Symmetrically-encrypted integrity protected data packet\n \n "} decryption.sys.mjs:331:16

128.1.1esr (64-bit) Windows

e2ee configured to use external openpgp private key for smartcard.

Getting the following errors in the debug console when signing and encrypting a message.

EnigmailFuncs.sync() failed result: Error: invalid configuration, request to use external GnuPG key, but GPGME isn't working

   encryptAndOrSign chrome://openpgp/content/modules/RNP.sys.mjs:3758
   encryptMessageStart chrome://openpgp/content/modules/encryption.sys.mjs:407
   finishCryptoEncapsulation chrome://openpgp/content/modules/mimeEncrypt.sys.mjs:442
   createMessageFile resource:///modules/MimeMessage.sys.mjs:83

funcs.sys.mjs:492:17

Error: encryptMessageStart FAILED: undefined mimeEncrypt.sys.mjs:455:15

   finishCryptoEncapsulation chrome://openpgp/content/modules/mimeEncrypt.sys.mjs:455
   createMessageFile resource:///modules/MimeMessage.sys.mjs:83
   InterpretGeneratorResume self-hosted:1417
   AsyncFunctionNext self-hosted:804

mailnews.send: NS_ERROR_XPC_JAVASCRIPT_ERROR_WITH_DETAILS: [JavaScript Error: "encryptMessageStart FAILED: undefined" {file: "chrome://openpgp/content/modules/mimeEncrypt.sys.mjs" line: 455}]'[JavaScript Error: "encryptMessageStart FAILED: undefined" {file: "chrome://openpgp/content/modules/mimeEncrypt.sys.mjs" line: 455}]' when calling method: [nsIMsgComposeSecure::finishCryptoEncapsulation]

   createMessageFile resource:///modules/MimeMessage.sys.mjs:83

MessageSend.sys.mjs:125:32

   createAndSendMessage resource:///modules/MessageSend.sys.mjs:125

mailnews.send: Sending failed; , exitCode=2153185313, originalMsgURI= MessageSend.sys.mjs:319:32

   fail resource:///modules/MessageSend.sys.mjs:319
   createAndSendMessage resource:///modules/MessageSend.sys.mjs:133

Error: invalid configuration, request to use external GnuPG key, but GPGME isn't working RNP.sys.mjs:3758:15

Screenshot of config editor for "openpgp" attached.

PATH contains C:\Program Files (x86)\Gpg4win\bin_64 C:\Program Files (x86)\Gpg4win\..\GnuPG\bin

``` PS C:\Program Files (x86)\Gpg4win> ls bin

   Directory: C:\Program Files (x86)\Gpg4win\bin

Mode LastWriteTime Length Name

d---- 8/31/2024 7:21 PM data d---- 8/31/2024 7:21 PM iconengines d---- 8/31/2024 7:21 PM imageformats d---- 8/31/2024 7:21 PM platforms d---- 8/31/2024 7:21 PM plugins d---- 8/31/2024 7:21 PM printsupport d---- 8/31/2024 7:21 PM styles d---- 8/31/2024 7:21 PM translations -a--- 3/11/2024 6:17 AM 73216 gpg-error.exe -a--- 3/11/2024 6:17 AM 548864 gpgex.dll -a--- 8/31/2024 7:21 PM 242 gpgme-chrome.json -a--- 8/31/2024 7:21 PM 242 gpgme-edge.json -a--- 3/11/2024 6:17 AM 121344 gpgme-json.exe -a--- 8/31/2024 7:21 PM 221 gpgme-mozilla.json -a--- 3/11/2024 6:22 AM 65024 gpgme-w32spawn.exe -a--- 3/11/2024 6:18 AM 3059200 gpgol.dll -a--- 3/11/2024 6:17 AM 304128 gpgolconfig.exe -a--- 3/11/2024 6:18 AM 252928 gpgolkeyadder.exe -a--- 3/11/2024 6:18 AM 1018880 iconv.dll -a--- 3/11/2024 6:18 AM 116736 intl.dll -a--- 3/11/2024 6:18 AM 4981760 kleopatra.exe -a--- 3/11/2024 6:18 AM 153088 libassuan-0.dll -a--- 3/11/2024 6:18 AM 856576 libfreetype.dll -a--- 3/11/2024 6:22 AM 132096 libgcc_s_dw2-1.dll -a--- 3/11/2024 5:50 AM 0 libgcc_s_sjlj-1.dll -a--- 3/11/2024 6:18 AM 241664 libgpg-error-0.dll -a--- 3/11/2024 6:18 AM 404480 libgpgme-11.dll -a--- 3/11/2024 6:18 AM 429568 libgpgmepp-6.dll -a--- 3/11/2024 6:18 AM 513024 libical.dll -a--- 3/11/2024 6:18 AM 116224 libicalss.dll -a--- 3/11/2024 6:18 AM 114688 libicalvcal.dll -a--- 3/11/2024 6:18 AM 1018880 libiconv-2.dll -a--- 3/11/2024 6:18 AM 116736 libintl-8.dll -a--- 3/11/2024 6:18 AM 339456 libjpeg-9.dll -a--- 3/11/2024 6:18 AM 289280 libKF5Archive.dll -a--- 3/11/2024 6:18 AM 335360 libKF5Bookmarks.dll -a--- 3/11/2024 6:18 AM 1041408 libKF5CalendarCore.dll -a--- 3/11/2024 6:19 AM 281088 libKF5Codecs.dll -a--- 3/11/2024 6:19 AM 278528 libKF5Completion.dll -a--- 3/11/2024 6:19 AM 510976 libKF5ConfigCore.dll -a--- 3/11/2024 6:19 AM 172032 libKF5ConfigGui.dll -a--- 3/11/2024 6:19 AM 463360 libKF5ConfigWidgets.dll -a--- 3/11/2024 6:19 AM 788992 libKF5CoreAddons.dll -a--- 3/11/2024 6:19 AM 72192 libKF5Crash.dll -a--- 3/11/2024 6:19 AM 195072 libKF5GuiAddons.dll -a--- 3/11/2024 6:19 AM 389120 libKF5I18n.dll -a--- 3/11/2024 6:19 AM 313360 libKF5IconThemes.dll -a--- 3/11/2024 6:19 AM 356864 libKF5ItemModels.dll -a--- 3/11/2024 6:19 AM 258048 libKF5ItemViews.dll -a--- 3/11/2024 6:19 AM 134656 libKF5JobWidgets.dll -a--- 3/11/2024 6:19 AM 1828864 libKF5KIOCore.dll -a--- 3/11/2024 6:19 AM 206336 libKF5KIOGui.dll -a--- 3/11/2024 6:19 AM 700416 libKF5KIOWidgets.dll -a--- 3/11/2024 6:19 AM 439296 libKF5Parts.dll -a--- 3/11/2024 6:19 AM 797184 libKF5Service.dll -a--- 3/11/2024 6:20 AM 804864 libKF5Solid.dll -a--- 3/11/2024 6:20 AM 235008 libKF5SonnetCore.dll -a--- 3/11/2024 6:20 AM 217088 libKF5SonnetUi.dll -a--- 3/11/2024 6:20 AM 302080 libKF5TextWidgets.dll -a--- 3/11/2024 6:20 AM 180736 libKF5ThreadWeaver.dll -a--- 3/11/2024 6:20 AM 1527808 libKF5WidgetsAddons.dll -a--- 3/11/2024 6:20 AM 208896 libKF5WindowSystem.dll -a--- 3/11/2024 6:20 AM 1053696 libKF5XmlGui.dll -a--- 3/11/2024 6:20 AM 103936 libkleopatraclientcore.dll -a--- 3/11/2024 6:20 AM 45568 libkleopatraclientgui.dll -a--- 3/11/2024 6:20 AM 1613312 libKPim5Libkleo.dll -a--- 3/11/2024 6:20 AM 73728 libKPim5Mbox.dll -a--- 3/11/2024 6:20 AM 365056 libKPim5Mime.dll -a--- 3/11/2024 6:20 AM 350208 libKPim5MimeTreeParserCore.dll -a--- 3/11/2024 6:20 AM 142848 libKPim5MimeTreeParserWidgets.dll -a--- 3/11/2024 6:20 AM 1165824 libOkular5Core.dll -a--- 3/11/2024 6:20 AM 449024 libopenjp2.dll -a--- 3/11/2024 6:21 AM 376832 libpcre2-16.dll -a--- 3/11/2024 6:21 AM 273920 libpng16-16.dll -a--- 3/11/2024 6:21 AM 3136512 libpoppler-130.dll -a--- 3/11/2024 6:21 AM 518656 libpoppler-qt5-1.dll -a--- 3/11/2024 6:21 AM 1432064 libqgpgme-15.dll -a--- 3/11/2024 6:23 AM 1848832 libstdc++-6.dll -a--- 3/11/2024 6:21 AM 571392 libtiff.dll -a--- 3/11/2024 6:23 AM 62448 libwinpthread-1.dll -a--- 3/11/2024 6:17 AM 45582 md5sum.exe -a--- 3/11/2024 6:21 AM 294400 okular.exe -a--- 3/11/2024 6:21 AM 189440 overlayer.exe -a--- 3/11/2024 6:21 AM 107520 paperkey.exe -a--- 3/11/2024 6:21 AM 111104 pinentry-w32.exe -a--- 3/11/2024 6:21 AM 175104 pinentry.exe -a--- 8/31/2024 7:21 PM 101 qt.conf -a--- 3/11/2024 6:21 AM 6471664 Qt5Core.dll -a--- 3/11/2024 6:21 AM 7576048 Qt5Gui.dll -a--- 3/11/2024 6:21 AM 1414128 Qt5Network.dll -a--- 3/11/2024 6:21 AM 353776 Qt5PrintSupport.dll -a--- 3/11/2024 6:21 AM 352240 Qt5Svg.dll -a--- 3/11/2024 6:21 AM 6725104 Qt5Widgets.dll -a--- 3/11/2024 6:21 AM 258544 Qt5WinExtras.dll -a--- 3/11/2024 6:22 AM 260592 Qt5Xml.dll -a--- 3/11/2024 6:22 AM 236544 resolver.exe -a--- 3/11/2024 6:22 AM 358400 scute.dll -a--- 3/11/2024 6:23 AM 60416 sha1sum.exe -a--- 3/11/2024 6:23 AM 56320 sha256sum.exe -a--- 3/11/2024 6:22 AM 143360 zlib1.dll

PS C:\Program Files (x86)\Gpg4win> ls "C:\Program Files (x86)\Gpg4win\bin_64"

   Directory: C:\Program Files (x86)\Gpg4win\bin_64

Mode LastWriteTime Length Name

-a--- 3/11/2024 6:22 AM 504304 gpgex.dll -a--- 3/11/2024 6:22 AM 128496 gpgme-json.exe -a--- 3/11/2024 6:22 AM 65024 gpgme-w32spawn.exe -a--- 3/11/2024 6:22 AM 2900976 gpgol.dll -a--- 3/11/2024 6:22 AM 158192 libassuan-0.dll -a--- 3/11/2024 6:22 AM 252912 libgpg-error-0.dll -a--- 3/11/2024 6:22 AM 420848 libgpgme-11.dll -a--- 3/11/2024 6:22 AM 418800 libgpgmepp-6.dll -a--- 3/11/2024 6:23 AM 66544 libwinpthread-1.dll

PS C:\Program Files (x86)\Gpg4win> ```

Is there something more I need to do to "enable GPGME"?

Hi,

Is it possible to add a Thunderbird Settings option to show its email notifications on a Windows 11 PC ONLY when Thunderbird window is inactive and hidden behind other app windows on screen? When the client window is active, and new emails arrive and appear in it, there is no need to dublicate it by popup notifications, so this feature is redundant and should be auto off.

Email won't send with error message: "Must issue a STARTTLS command first. Verify email address in setting first and try again." I went to my settings and check that STARTTLS is the email connection security and my email address is correct.

I don't have and edit for account settings so I made sure it was correct then closed and restarted TB and restarted my computer. Neither worked for me.  I can receive message but not send anything out. 

I have started using an older version of T-Bird,[since v. 115 is such a pain in the ass] but most of my contacts are missing even tho it says the Profile is the same as that in 115.10.1 checking the profile contents, via notepad, it appears to contain all the contacts but they don't show up.

Trying to configure Thunderbird to work with hotmail again. It stopped working a few days ago. Following the 6-step instructions at the end of the thread on this page: https://support.mozilla.org/en-US/questions/1436296

At step 3 I don't have OAuth2 in the drop-down menu. Just

No authentication Normal password Encrypted password Kerberos / GSSAPI NTLM

With OAuth2 selected in the places it *is* available, I just get Host contacted, sending login information... ad infinitum.

How do I fix it? Thanks.

Thunderbird 115.15.0 on Windows 8.1

Sometime around Sept 18-19, the Local Folders has become 'hidden' and not fully visible. My wife thinks she chose the 'Hide Local folders' option from the 'folder pane options'. I tried to disable/re-enable that option but Local Folders still do not show, even with that option disabled. There is 1 folder in Favorites that does show it is a sub-folder about 5 levels deep, (although most of the upper level folders will show emails when selected). There are 20+ folders shown in the Recent folders that do show emails as expected. When i select the 'All Folders' option under 'Folder Modes', nothing happens. The display does not change, and when i click back to show the options again, 'All Folders' is NOT selected (even though i just had selected it!).

I read though several topics related to Local Folders, but i do not see this specific issue. I verified the Local Folders directory on Windows does have data (.sbf, MSF, and File) and all the sub-directories. It contains about 4.3GB of data. I tried Copying the actual Local Folders directory on Windows to a new directory, and then changed the Local Folders Account settings configuration to use that new path, however same result, Still cannot see Local Folders entire directory structure. Using TB v128.30.esr. Have it configured to apply updates when available. I saw in the release notes there were updates released on or around Sept 18-19. I initially thought the Local Folders index was corrupted somehow on Windows, so i tried the 'Repair Folder' option on the 5 levels i could see in the 1 Favorite that was showing, especially the top level, however that did not change anything. Since I cannot see the whole Local Folder structure, i cannot try on any other folders. I now suspect there is an issue with 'Hide Local Folders' function. that seems to be what has caused all this.

will attach screen caps showing the menu options, and Recents/Favorites. I can provide others if needed. thanks for any guidance. Eric