Thunderbird Community Forum

My old provider has stopped supporting my old email address and I have changed to a gmail address. How do I remove the IMAP and smtp settings etc for my old email address? Also remove all trace of that unwanted old address please?

First I have went through and followed all listed steps to remove an account. Second I am not an idiot. Third I am trying to remove the pop up for a password of an email account no longer monitored. I have removed it properly and cleared calendar settings. The is no user for this email account in my profiles It is a gmail account. I am unable to decipher the JSON file.

Al I want to do is remove this from happening.

Hello, Thunderbird has already imported my Hotmail account. How do I import my Outlook.com account? It was offered to me the first time, to add another one but for some reason, I could not. Thanks

I'm using Thunderbird from a little time anmd I have a problem with "Unified Folders" After installing it, I added my 10 accounts one by one and found out a problem. Simply Thunderbird doesn't want more than 1 "yahoo" account. I can enter even 15 accounts and Thunderbird can manage all the accounts with "Unified Folders" without problems and I see all the accounts. But if I were to add another "yahoo" account, Thunderbird no longer handles it with "Unified Folders". In fact it disappears and I only see it again if I activate "All Folders". I can't understand why. Maybe I need to setup something on yahoo? Can I solve this problem? Thanks PS: I speak italian.

Hi, i'm wondering if there is a way to get rid of this "account". If I understand correctly, it is used for outbox (before mails go to the sent folder of the proper account), and also used for default Archive destination. I understand why this would be required for pop3 accounts but i'm using only IMAP or Exchange. I'd rather have my archived mails go to the Archive folder under the proper account too.

I have closed my Rogers account and have opened a Wightman account. Before I closed the Rogers account I downloaded Thunderbird and transferred my e mails and contacts to Thunderbird. To do that I had to put in my Rogers address. Now, when I open Thunderbird or try to send a message from Thunderbird, a pop up asks me to sign in to the old Rogers account. As this account is no longer active I cannot use Thunderbird. I have tried to change the information from Thunderbird E mail but cannot get it to change. My new e mail address is martinwea@wightman.ca Please help me to make Thunderbird work properly! Martin

Clearly, this is a very basic question which has undoubtedly been answered before, but I haven't been able to find it. If Thunderbird had an old-style Help feature with an index, I could probably look it right up. But coming to the forum is the only option the program gives me.

My email provider has transferred their services to a messaging service and I need to change accounts in Thunderbird from Pop 3 to IMAP. All the solutions I have found so far aren't working for me. Is it possible? This is starting to get pretty urgent as I have to change to the messaging service within the three days.

Just installed Thunderbird on Windows 11. Have two accounts: UN1@hotmail.co.jp and UN2@hotmail.co.jp. I created them in exactly the same way, but one of them works without problem, the other shows me "Command Error 12". After searching for a solution on the forum, I understand that none of the suggestions work. The error repeats. What can it be and is there a way to fix this error?

Hello from Sweden, and I'm sorry if any grammar or expression is incorrect.

All of a sudden login credentials is asked for (see attached image), for an old account that I've already (a couple of weeks ago) deleted both in Thunderbird and also on the server (on sethpylad.se). I always click the Cancel button when this comes up, but I don't understand this at all because when I try to send an email to the existing new account on the same server it all works as it should? So it seems like it only ask for credentials for the old/deleted account?

Is there any way I can change any setting to not be annoyed by this from here on?

I'm using a HP laptop. And on my desktop computer I can't really recall having this problem at all.

Edit: I just deleted an Address Book that was associated with that old account, but the problem prevails. /edit

Thanx in advance! Seth Pylad from Sweden

So I have gone through many of the suggested actions in removing an email account from Thunderbird. It keeps asking for a password for an email account I no longer use. It was a gmail account. I have removed calendar reminders. I have gone to the profiles. It is not listed. I have uninstalled and reinstalled Thunderbird. But Every time I open the program and several times while using. It asks me for the password. How do I remove this?

Hello!

I am using Thunderbird 140.9.1esr (64-bit) on a Ubuntu 24.04 system. Every time I restart Thunderbird, it reverts to a little used Gmail account as the default account. I have several accounts, but my main email account is a MS365 account. I reset the setting, but every time it is restarted, the default goes back to Gmail. I have tried everything that I've found online, but cannot correct this behaviour.

Do you have any suggestions or assistance?

Many thanks!

‘how do i get thunderbird to stop asking for log-in credentials to an account that i removed from thunderbird? every time i open thunderbird, a dialog box opens asking for my passord to an old account, that has been removed.

I downloaded Thunderbird and am still getting Outlook emails in the T-bird app? I feel like I'm missing something or doing something wrong. Does this mean I cannot cancel my MS Office 365? TIA Linda Sorry, I don't know how to read the Thunderbird version, but it updated as soon as I opened it today.

I used to be able to reorder email accounts using drag and drop but it doesn't work any more. How is it done now?

Another answer said the order was set in prefs.js. If I remember from Windows 95, that was a configuration file? Where will I find it on Windows 11?

The problem has arisen because I have had to change my main Google account. A gamer (I suspect) wrote a bot taking money from my Google Play account. In resolving that, I created another account so I could abandon the other. However Google security saw my behaviour as suspicious. My "appeal" was upheld, but creating the account again on Thunderbird didn't trigger the security popups. The only way I could do that was to force the account manually. That put it after Local Folders, which I usually want open.

[Tried to make 'after' italic - don't get how it works, sorry.]

FROM POP TO IMAP CHANGED AFTER I CANNOT RECEIVE MASSAGES. The sent mail folders in the webmail and Thunderbird are synchronized. Account password is correct. My iphone is received mail messages.

Tried to setup gmail account manually. Couldn't verify username and/or password. Thunderbird just opened a window with an URL in plain text and did nothing. Text of window below. https://accounts.google.com/o/oauth2/auth?response_type=code&client_id=406964657835-aq8lmia8j95dhl1a2bvharmfk3t1hgqj.apps.googleusercontent.com&redirect_uri=http%3A%2F%2Flocalhost&scope=https%3A%2F%2Fmail.google.com%2F+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fcarddav+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fcalendar&login_hint=daryl_brenton%40wycliffe.org.au

Hi. I have several email accounts & I would like to temporarily disable one of them in my desktop version of Thunderbird email, so that those emails stop coming in. But I don't want to get rid of it entirely. Is there a way, or can you suggest anything, please? I am running an older version of Thunderbird, 115.18.0esr, as there were some things I didn't like about the newer version. Kind regards, Jo