Showing questions for topic:

Why Can't Firefox's Auto-Fill Put in the Correct Passwords for Firefox/Mozilla's own Sites?

Sometime I can sign in, sometimes I can't, and have no idea why this is so. I tried logging in to the Mozilla Support site, but at first the auto-fill kept putting in log… (read more)

Sometime I can sign in, sometimes I can't, and have no idea why this is so. I tried logging in to the Mozilla Support site, but at first the auto-fill kept putting in log-in info for a completely other site. Then when I looked up the correct info, and entered it manually, I got: "Your account has been blocked after multiple consecutive login attempts"

And that's all, no mention of what options I had, reset the password, or how long I would be blocked from logging in, nothing, but that my account was blocked!! Then I tried to log into the community forum, and that went fine, so why not the log in to the Support site???? I've logged into both many times previously, yet all too often, there is some glitch or another, stopping me from logging in. Why does FF's own auto-fill feature not get it right? Isn't that the point to it, so we can be logged in automatically?

If I'm having some kind of issue with the browser, and need to seek help, the last thing I want to deal with is being prevented from even getting to do so! How can I get this to stop happening?

Open 1 36

how do i delete passwords so that when I open banking app it doesn't automatically populate when I open the window

At some point I thought it would be a good idea to save my password for Amex and wells fargo so that I didn't have to enter it every time. When I go to their websites fr… (read more)

At some point I thought it would be a good idea to save my password for Amex and wells fargo so that I didn't have to enter it every time. When I go to their websites from firefox, they automatically populate at the sign in screen. How do I erase that ?

Open 1 63

Firefox won't access my primary Outlook email ID "[email 1 removed]@msn.com", but Edge will.

Firefox comes up with my business ID "[email 2 removed]@outlook .com" when I try to access my normal email account "[email 1 removed]@msn.com". Have not been able to get … (read more)

Firefox comes up with my business ID "[email 2 removed]@outlook .com" when I try to access my normal email account "[email 1 removed]@msn.com". Have not been able to get around it. Egde however will always access the pena_rudy.... ID.

Open 1 72

Autofill does not fill username field

Hello, I'm really confused about the autofill feature. I've been using this feature for years and noticed that on some website the password field is filled in, but the us… (read more)

Hello, I'm really confused about the autofill feature. I've been using this feature for years and noticed that on some website the password field is filled in, but the username is not. I searched the support pages and forum topics, and it seems that is a very common issue. According to what I read, it could be either:

  1. The webmaster decided to tell the browser not to fill in the username, but let the password to be filled in.
  2. The webpage use some out of standard approach to name the username field, so Firefox is unable to recognize it.

What annoys me is that there's no way to understand if it's the first or the second case, so you just accept it.

It would be very helpful if Firefox could:

  1. Provide a way to understand what the real problem is.
  2. Add an option to override moronic security approach of the web designer, so the "do-not-fill-in-this-field" property is overridden.

Thanks to everyone who took the time to read this!

Open 1 127

Firefox sometimes does not recognize a username prompt

Firefox does a good job of filling in username and password prompts. Occasionally, it doesn't. The sign-in prompt for American Airlines is an example. Go to AA.COM and cl… (read more)

Firefox does a good job of filling in username and password prompts. Occasionally, it doesn't. The sign-in prompt for American Airlines is an example. Go to AA.COM and click on the "Log in" button. The prompt box labeled, "AAdvantage® # or username", is not filled in; but the prompt box labeled, "Password" is recognized and filled in. There must be something about the wording or the HTML used for the first box that obscures the requested information.

Open 1 209

A list of logins appears that aren't related to the site

Not sure I understand this.... I know all about the saved logins & passwords that I can find under settings and I use that list regularly. But sometimes I have a site… (read more)

Not sure I understand this.... I know all about the saved logins & passwords that I can find under settings and I use that list regularly. But sometimes I have a site that isn't listed in my list. Perhaps it's been a very long time since I used it etc...

But when I click on the user or login field for the site, a list of user names will appear and it's obvious that these are not related to this site. For example I'm on a specific site this morning and I see a list of 6 user names, including my regular email address, another email that I sometimes use, 3 variations of a common user name I use, and a long number.

If I go to the saved password list and search for this site, it isn't listed. If I sort by user name, I can't really search for the usernames that are more common but I can look for the long number and 1 variation of the user name

  • Bulleted list item I see the long number and the site it's associated with and it's not this site.
  • Bulleted list item I do not see the specific variation of the user name

So....

  • Bulleted list item Why does the user name that is a long number appear in a list when I click on the user field at the website when it's associated with another website?
  • Bulleted list item Why does a variation of the user name appear in the same list when it is not shown anywhere in the saved password list.

I've seen it happen many times and what's really strange is that on 1 site clicking on the user name field will bring up a list that contains unassociated user names and another website might bring up a different list of unassociated user names! Really strange. Where are these tidbits of information being saved?

Open 1 164

Site not allowing me to fill in password with autofill or manual. Site works fine with MS Edge

Bank site allows autofill for username but does not allow autofill or manual fill for password. Access to the site worked fine 3 weeks ago. Autofill works with MS Edge. … (read more)

Bank site allows autofill for username but does not allow autofill or manual fill for password. Access to the site worked fine 3 weeks ago. Autofill works with MS Edge.

Open 1 248

Password and usernames that are saved in the login forms of visited websites

Hello ! How can I retrieve password and usernames that are saved in the login forms of visited websites ? I know how to see "password and login" in Mozilla settings (Pri… (read more)

Hello !


How can I retrieve password and usernames that are saved in the login forms of visited websites ?

I know how to see "password and login" in Mozilla settings (Private life & Security / Saved Passwords).

But on some websites, the connection to my account is automatic : password and usernames are saved in the login forms (like cookies may be ?), and they are not present in Mozilla setting and Saved Passwords.

I didn't find anything in the web on my request.


Is it possible te recover this recorded data ?

Thank you by advance.

Open 3 490

Auto login of default site

The Firefox auto login of a default site feature has become a supreme annoyance. Being insufficiently Firefox savvy to be able to disable this unhelpful feature (in my ca… (read more)

The Firefox auto login of a default site feature has become a supreme annoyance. Being insufficiently Firefox savvy to be able to disable this unhelpful feature (in my case). Can someone please help with avoiding or disabling this feature so that the initial site selection is left to the user, other than totally avoiding Firefox which I otherwise find highly functional and enjoyable.

Open 1 73

I cannot stop Mozilla from auto fill my email when I open apps like Amazon and Mozilla.

It's very hard for me to find where to go after clicking on the three line symbol in right hand corner. But when I finally did locate in Settings the section on password… (read more)

It's very hard for me to find where to go after clicking on the three line symbol in right hand corner. But when I finally did locate in Settings the section on passwords and sign-in info I turned that off. I was happy until I again signed into Mozilla and Amazon and my email address (which I use for ID) continued to pop up. Why do these things have to be so hard to find and then to make work. Please help. Thank you.

Open 1 137