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South Africa is included in the country list, but the South African Sites don't work with VPN any more.

My VPN used to work perfectly with my South African sites. Since I've downloaded the new Beta version of Firefox, things have become unstable, and the South African sites… (read more)

My VPN used to work perfectly with my South African sites. Since I've downloaded the new Beta version of Firefox, things have become unstable, and the South African sites - mainly my dictionaries (which I use daily because I'm a translator) - don't work any more.

South Africa is one of the countries on the list, but when I open the VPN now, it says South Africa is unavailable, which had never been the case before.

Please help me sort it out. I can't take screenshots of the problem. When I go to the country list from the VPN, the dialogue box disappears.

Solved 11 10

I allready have windows vpn and do not need a 50 GB vpn from mozilla how do I remove it?

I already have a windows vpn and do not want the mozilla vpn subscription when i run out of the free 50 gb of data. How do i disable it ? It seems you are only trying to … (read more)

I already have a windows vpn and do not want the mozilla vpn subscription when i run out of the free 50 gb of data. How do i disable it ?

It seems you are only trying to monetise it instead of being of service like you always were.

Thank you

Solved 4

Please help me install this powerful VPN.

Please help me install this powerful VPN beta Hello Cool, thanks! Thanks to the programmer, able, always, success. Your developers did an extraordinary job. Only Bes… (read more)

Please help me install this powerful VPN beta Hello Cool, thanks! Thanks to the programmer, able, always, success. Your developers did an extraordinary job. Only Best Software World . Thank you very much to you and all colleagues. I'm very happy. I use this powerful Software. This app is more than 5 stars. Thanks again for your sincere cooperation. have a nice day.

Solved 1

VPN Button doesn´t show up in Firefox

Good Morning. I´d like to use the built in VPN in Firefox 156.0.1, but I don´t get the VPN Button. I´m living in Germany and am using Win 11 (64). What other restrictions… (read more)

Good Morning. I´d like to use the built in VPN in Firefox 156.0.1, but I don´t get the VPN Button. I´m living in Germany and am using Win 11 (64). What other restrictions appear that avoid the VPN Button to show up? Thanks in advance, Achim

Solved 1 51

Free VPN missing from toolbar

I live in the USA and have had access to the 50 GB free VPN for well over a month and it was working perfectly. This past week the icon disappeared from the toolbar and a… (read more)

I live in the USA and have had access to the 50 GB free VPN for well over a month and it was working perfectly. This past week the icon disappeared from the toolbar and after upgrading to version 156 on a windows 11 PC running 25H2 it is still missing. I have looked in the customize toolbar and it is not available there as well.

Solved 3 41

since the last update to firefox 155 the build in VPN is not working anymore

the build in VPN is not working anymore: the messages we get are often like "no internet connection". i did use it now for some weeks, but after the last update it stoppe… (read more)

the build in VPN is not working anymore: the messages we get are often like "no internet connection". i did use it now for some weeks, but after the last update it stopped working now for some days.

Solved 8 30

VPN doesn't work

Since a few days the free VPN in Firefox doesn't work anymore. When I activate it and try to load a website, i get the message: Connection with VPN failed. Try again in a… (read more)

Since a few days the free VPN in Firefox doesn't work anymore. When I activate it and try to load a website, i get the message: Connection with VPN failed. Try again in a few minutes. It also says, that my connection is possibly not private and that an app can possibly see my data traffic. The VPN always used to work fine, and I didn't change anything.

Solved 2 30

Firefox is triggering my work webfilters

I work for a school district. At some point over the summer, a Firefox update started triggering my districts web filters. The filter says it's connected to Firefox VPN, … (read more)

I work for a school district. At some point over the summer, a Firefox update started triggering my districts web filters. The filter says it's connected to Firefox VPN, but I don't have the VPN turned on. After a minute or two, I am able to access the internet normally in Firefox or any other browser.

There must be a setting or something in Firefox that triggers this since I can use any other browser normally, but once I open Firefox, everything on my computer is blocked from internet connectivity until the timeout is over.

Solved 5 60

I cannot find the new built-in VPN or any icon to add to my toolbar.

I cannot find the new built-in VPN or any icon to add to my toolbar. It was offered to me after update 150 but it only brought me to the support page on how to add it to … (read more)

I cannot find the new built-in VPN or any icon to add to my toolbar. It was offered to me after update 150 but it only brought me to the support page on how to add it to toolbar. The icon is not at upper right corner of browser. And I found no way via Customize Toolbar to add the new VPN to toolbar.

Solved 3 203

Cannot turn VPN on

I have the VPN button on my toolbar but cannot turn it on. I click on it then log in to my account and get as far as the attached and the can go no further.

Solved 8 110

I don't see firefox vpn icon

I don't see firefox vpn icon on my toolbar I'm logged into my account I have version 154.0.1 I don't see the option in Customize Toolbar to add it to the toolbar I've tur… (read more)

I don't see firefox vpn icon on my toolbar I'm logged into my account I have version 154.0.1 I don't see the option in Customize Toolbar to add it to the toolbar I've turned on, Allow Firefox to improve features, performance, and stability between updates I've signed out and back in I've rebooted my computer I've turned off my Webroot Security Software

Solved 3 81

Inbuild VPN is not showing up

Hello, The inbuild VPN feature does not show up/ can't find it. (Image attached) I already followed all the steps in this guide https://mzl.la/4wHaR5u (didn't help). And … (read more)

Hello, The inbuild VPN feature does not show up/ can't find it. (Image attached) I already followed all the steps in this guide https://mzl.la/4wHaR5u (didn't help). And i checked if the Feature is availlable in my region (Germany). I simply dont know what else i could try. Thanks in advance,

Solved 1 40

How can I tell if my version of Firefox is actually running its own VPN?

I'm just trying to figure out how I can tell if my up-to-date version of Firefox is actually using its own VPN. It said it would when I installed it, but I can find anyth… (read more)

I'm just trying to figure out how I can tell if my up-to-date version of Firefox is actually using its own VPN. It said it would when I installed it, but I can find anything that says, yes, it's running.

Solved 2 30