Showing questions tagged: Kuva kõik küsimused

Can't Get Extensions to Appear on Toolbar

I have new work PC. I installed Firefox and logged in to my account. None of my pinned extensions appear on the toolbar any more. I tried to customize the toolbar again, … (read more)

I have new work PC. I installed Firefox and logged in to my account. None of my pinned extensions appear on the toolbar any more. I tried to customize the toolbar again, but none of the extensions appear in the customization menu. Help. I'm worthless without quick access to my password manager.

Asked by kim.reid 1 tund tagasi

Last reply by kim.reid 21 minutit tagasi

Unable to log into PNC.com website

As of last week, I have been unable to log into the PNC.com website (exact URL: https://www.pnc.com/en/personal-banking.html) I am not sure exactly what the problem is … (read more)

As of last week, I have been unable to log into the PNC.com website (exact URL: https://www.pnc.com/en/personal-banking.html)

I am not sure exactly what the problem is but I have no trouble logging in if I use Microsoft EDGE. My belief is that the problem is specific to the FIREFOX browser.

Laptop System: OS: Windows 10 pro (64 bit) OS Version: - 22H2 OS Build - 19045.2728

Firefox version - 111.0 (64-bit)

1st scenario - Go to URL - https://www.pnc.com/en/personal-banking.html

  • attempt to sign in with appropriate username and Password
  • receive error message on screen
    1. It looks like you're experiencing problems logging in.
    2. You can try to fix this a few different ways.
    3. Log in through the PNC Mobile app
    4. Use a different browser or device
    5. Enable popups on your browser
    6. Don't use a VPN when you visit PNC websites
    7. Type in your User ID and password
    8. Clear your browser's cache or cookies
    9. If you still have trouble after taking these steps, please call the Customer Care center at 1-800-762-2035, and give this error code: CODE 18 - 104.231.43.48.
  • I have attempted to clear my cache but it does not seem to have any affect on being able to log in.

Cache cleared by Clicking Tools>Settings > Privacy & Security > History > placed check mark in all boxes (Browsing & Download history, Active Logins, Form & Search history, Cookies, Cache) Data (Offline webite data)

If I then use the troubleshooting mode of Firefox, I am successful in being able to log on but only for this instance. To access Troubleshooting mode HELP > troubleshoot mode > I then receive a message "Your extensions, themes, and custom settings will be temporarily disabled." Do you wish to proceed? yes or no.

I have attempted to go into my setting on Firefox and "add" PNC as an allowable site

  • Tools > Settings > Privacy & Security > Enhanced tracking protection > Manage exceptions > added https://PNC.com
  • Tools > Settings > Privacy & Security > Cookies and Site data > Manage exceptions > added https://PNC.com
  • Tools > Settings > Privacy & Security > HTTPS-Only Mode > this is set to "Don’t enable HTTPS-Only Mode"

Can anyone offer some advice on what might be occuring and what setting I can change to allow PNC once again to be accessible?

Thanks for any advice or suggestions in advance.

Asked by marshallgrads1 2 tundi tagasi

Last reply by cor-el 26 minutit tagasi

Installed Firefox on a new laptop, signed in, and it populated with information (bookmarks, toolbar, etc.) that is YEARS old.

I installed Firefox on a new laptop this morning. When I signed in, Firefox somehow found a very old, like SEVERAL YEARS old, setting of bookmarks, toolbar settings, pass… (read more)

I installed Firefox on a new laptop this morning. When I signed in, Firefox somehow found a very old, like SEVERAL YEARS old, setting of bookmarks, toolbar settings, passwords, etc. and then synced the new device to that old information. Then when I opened Firefox in my other devices, Firefox automatically synced (with the new laptop, apparently) and replaced all my current saved information with all that old information.

I'm crushed. I'm missing several years' worth of bookmarks and other information I'd saved in my Firefox. Is there a way to reclaim the Firefox information I had on my devices prior to signing in on the new laptop?

Asked by Meg 4 tundi tagasi

Last reply by jscher2000 - Support Volunteer 40 minutit tagasi

Getting a list of saved logins

Firefox is my default browser. I am sure that I have literally dozens of site logins that use my primary email address as the ID or as a recovery email (including Firefox… (read more)

Firefox is my default browser. I am sure that I have literally dozens of site logins that use my primary email address as the ID or as a recovery email (including Firefox itself). I now want to use a different email address (gmail or something more generic), since there's a slight possibility that my current email provider may not exist in the future. Is there a way to get Firefox to give me a complete list of all website logins that use this specific email address? (I don't care about passwords, I just need to know which sites I have to change.)

Asked by cmills31 2 tundi tagasi

Last reply by jscher2000 - Support Volunteer 1 tund tagasi

ANNOYING POPINS

Hi- it's driving me crazy. when I open firefox now a black box shoots in from the right with an annoying noise with all the twitter things and emails and other junk. p… (read more)

Hi- it's driving me crazy. when I open firefox now a black box shoots in from the right with an annoying noise with all the twitter things and emails and other junk. please tell me how to stop it before I throw my laptop out the window. thanks

Asked by detroit42 2 tundi tagasi

Last reply by jscher2000 - Support Volunteer 1 tund tagasi

Pasting text into emails

I can't paste text into emails (msn.com) anymore when I use Firefox. What gives? I ran tests with Microsoft and it works fine on Chrome & Edge--only problem is with… (read more)

I can't paste text into emails (msn.com) anymore when I use Firefox. What gives? I ran tests with Microsoft and it works fine on Chrome & Edge--only problem is with Firefox. Please help

Asked by LynneaB 4 tundi tagasi

I can't paste text into my emails anymore. I contacted microsoft. We ran tests and it's not them. please help

I can't paste text into my emails anymore. When I try the menu only says "Emoji." "Copy" & "cut" are grayed out. I contacted microsoft. We ran tests and it's not … (read more)

I can't paste text into my emails anymore. When I try the menu only says "Emoji." "Copy" & "cut" are grayed out.

I contacted microsoft. We ran tests and it's not them-pasting is no problem on Chrome & Edge. I want to keep using Firefox but I need to be able to paste text into emails! please help.

Asked by LynneaB 4 tundi tagasi

Tab becomes unusable after playing live video

I'm having problems streaming live video on srf.ch (Swiss public television). The whole tab becomes unusable after streaming for a few minutes. Playback just stops and it… (read more)

I'm having problems streaming live video on srf.ch (Swiss public television). The whole tab becomes unusable after streaming for a few minutes. Playback just stops and it's impossible to reload or navigate to a different address using the same tab.

This happens with a clean profile using two different computers with very different hardware. I'm able to reproduce it using Firefox 111 and 112, but not with Firefox 110. It doesn't happen in Chrome.

Unfortunately, I couldn't report it as a web compatibility bug. The person reviewing the issue wasn't able to access the streams due to geoblocking (VPN doesn't help). They asked me to provide additional information such as console logs. But even the console stops working when the problem occurs and there are no error messages before that.

Is there anything else I could try to help diagnosing this issue or is it a lost case?

Asked by EricMc 5 tundi tagasi

Trash folder

I have over 800 emails in my trash folder. Do they delete automatically every month? If not, how do I empty the folder? Also, when I take a screenshot of something, how d… (read more)

I have over 800 emails in my trash folder. Do they delete automatically every month? If not, how do I empty the folder? Also, when I take a screenshot of something, how do I email the screenshot?

Thank you very much!

Asked by Twotutor 7 tundi tagasi

Cannot Open Firefox Browser

Yesterday I left work and my computer on with several Firefox tabs open. Today I came in and Firefox was closed. Double clicking the icon on my desktop, or on the icon in… (read more)

Yesterday I left work and my computer on with several Firefox tabs open. Today I came in and Firefox was closed. Double clicking the icon on my desktop, or on the icon in the taskbar gives the small circle loading symbol next to the mouse for about a second. But no browser window opens. There is no indication in the Task Manager that a Firefox browser is open.

I have attempted to restart my computer several times. I have uninstalled and reinstalled Firefox. I have tried updating Firefox. I have checked that all my drivers on the computer are up to date. I have run a Malwarebytes virus scan on my computer. I cannot get Firefox to open to check any other settings. I have tried to open Firefox on another account on the same computer and it also results in the same thing.

If anyone has any ideas that might fix this, I would really appreciate it. Thank you. Computer is a Dell OptiPlex 5070 running Windows 10.

Asked by lfwood2 3 päeva tagasi

Last reply by lfwood2 7 tundi tagasi

e mail issues when using firefox

I often send same e mail to people, so I use copy/paste from word doc. When I send the e mail it corrupts, see example below. Someone suggested I should copy/paste from n… (read more)

I often send same e mail to people, so I use copy/paste from word doc. When I send the e mail it corrupts, see example below. Someone suggested I should copy/paste from notepad instead, but still same issue. Then I sent exact same e mail (copy/paste from word doc) and send via Chrome. No issue. Any suggestions please ?

Here is part of what should be sent:


Please can we take this opportunity to remind you that check in time is after 4.00pm, and departure time must be before 10.00am. This is to enable the villa to be perfect for you and following guests. If you have any questions/problems when at the villa, please call the management company (details on below) asap. In the unlikely event the management company fails to help you then please contact me.

Here is what gets received;

mso-fareast-language:EN-GB">Please can we take this opportunity to remind you that check in time is after 4.00pm, and departure time must be before 10.00am. This is to enable the villa to be perfect for you and following guests.

mso-fareast-language:EN-GB">If you have any questions/problems when at the villa, please call the management company (details on below) asap. In the unlikely event the management company fails to help you then please contact me.

color:black;mso-fareast-language:EN-GB">A reminder please there is NO SMOKING and NO PETS allowed within the villacolor:black;mso-fareast-language:EN-GB">.

Asked by mcfcfan 8 tundi tagasi

all bookmarks and logins are missing

started computer this AM and it appears that all my stored book marks, passwords, and settings have been lost, and, not only in firefox but thunderbird, and my gooogle br… (read more)

started computer this AM and it appears that all my stored book marks, passwords, and settings have been lost, and, not only in firefox but thunderbird, and my gooogle browser as well. Not sure what happened. When I started the computer it said please wait configuring windows. I have tried to use the restoring from backup help but there doesn't appear to be any data there Thank You John

Asked by mcnaughtent 8 tundi tagasi

Some pages are not displayed correctly and some are with defects. Examples in attachment

Some pages are not displayed correctly and some are with defects. Some alements on some pages arealso blocked. Examples in attachmnet The adblocks are off … (read more)

Some pages are not displayed correctly and some are with defects. Some alements on some pages arealso blocked.

Examples in attachmnet

The adblocks are off

Asked by Piotr 1 nädal tagasi

Last reply by Piotr 9 tundi tagasi

  • Lahendatud

Firefox not starting

Firefox bowser stopped working suddenly. Tried uninstall and install multiple times with multiple options. Still not working even after cleaned all Firefox related file… (read more)

Firefox bowser stopped working suddenly. Tried uninstall and install multiple times with multiple options.

Still not working even after cleaned all Firefox related files using uninstall tools and installed again.

Asked by jagrose2000 4 päeva tagasi

Answered by cor-el 18 tundi tagasi