Firefox Community Forum

When I try and connect to a site with firefox I get a message saying "Check that Firefox hass permission to access the web (you might be connected but behind a firewall) How can I get check to see if I am behind the firewall and if so how can I get out to connect to that specific site.

Hello, I have been using Firefox for 15 years, you guys are awesome. I have a few issues before with Firefox, in the past but were easily fixed by a refresh or new install, PC reset. I have tried these options and more, and still I cannot see why websites are not connecting, I recently tried Norton Anti track, didn't see anything new deleted after 3-days? (Properly)I am sure anti track is the cause of the problem, it was running fine until deleted extension removed everything. Norton did a remote session taking screen shots of computer and stated Firefox is is just not working. I can access the websites from that browser. I reinstalled Firefox* after install of Norton product, which usually likes to control everything on your computer. I have a HP Pavilion desktop running windows 11/// I just cant seem to get to my accounts seem to be block by something? Account i have had for years. I have done everything on Mozilla help articles, but still not letting me in to the websites??? some are opening email AOL, CVS and a few others, even my Amazon Prime account hesitates while browsing?I had and AOL pop-up stating My GP? settings? could not find it. Can you help any info would be appreciated. Firefox is my default browser and I miss it. Thanks to all at Mozilla, best, Thomas user.

Hi. I'm in Windows 10 Extension using latest version of Firefox 145.0.2.

Every time I try to log into my Gmail account, a Windows Security Pop up says: "Making sure it's you. Please sign in to google.com. This request is coming from Firefox, published by Mozilla Corporation."

I'm already trying to log into gmail using my user name and password! I cancel out of the pop up and then it takes several tries to finally log in to gmail.

Is there any way to disable this pop up request at Firefox's end?

Thank you. JHL

a security program may be tying up the bookmark tab in Firefox. Is this true for everyone and I can expect a fix to be downloaded. or what else can you suggest.

nord vpn from desktop icon gives the normal pop up in pic 1. next pic when you go to log in you get the with screen in pic 2. if you try log in from a link nord sent in trouble shooting you get pic 3. if you go to crap browsers like chrome and edge it works fine, but we are removing those programs next weeks for security reasons. so i need this to work on firefox. reinstalled nord with no fix. worked fine 11-2925 but not now 11-30-25

When I attempt to search on Mozilla Firefox I get this message from Norton, my antivirus software provider: "We prevented your connection to rini.drorinat.com because it is a dangerous webpage:URL:Phishing" This has only happened in the last few days. I am offered no sites - just this message from Norton. How can I solve this, as Norton does not appear to offer a solution, though I have messaged them on their site.

The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.

out of nowhere my firefox bookmarks no longer appear. I am getting the following msg

The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.

In an attempt to fix this problem, I have done the following:

• closed the browser and re-opened it
• rebooted my computer
• reinstalled my security software
• uninstalled firefox
• Reinstalled firefox

None of these steps have fixed the problem??????

Any ideas would be appreciated!

Moderator note: This question has been edited to correct the formatting.

I wrote yesterday but my post doesn't appear today. Today I got the message about bookmarks and history not functioning and eventually found something in Firefox that said it was probably due to "some security software." I have now gone into Windows settings and my security updates are done, but I have no idea what I'm supposed to do now. This is an extremely annoying and disruptive issue. I see that several other people are experiencing it, so it's interesting that the note next to their posts state that no one else is having the same problem. Can someone please help us all to get our bookmarks and history back?

The site chatgpt.com demands challenges.cloudflare.com to be allowed. I visited this site and allowed cookies. Then it worked. However, the chatgpt.com site froze and when I reloaded it, I had to start all over again. This time, the request for challenges.cloudflare.com remains, even though a URL attachment is reloaded every few seconds. The same thing happens on the openai.com site and several other. I'm using windows 7.1 and ESET Smart Security Premium.

Hello!

I use a VPN when I access the web and I recently updated my OS (Mac OS Tahoe). I updated Firefox and now DNS over HTTPS (DoH) is enabled in Firefox. When I have my VPN enabled, I cannot access the web, there is some problem with DNS resolution. I have changed my Firefox DoH settings to Standard (I have also used Strict) and have typically been unable to resolve web URLs correctly. There have been a few times that I have been able to use 'Standard' DoH strictness / settings and also use the VPN successfully at the same time, but typically when I have the VPN enabled Firefox cannot access whichever 'mozilla.cloudflare' address it is attempting to use for DNS resolution.

The VPN vendor suggested always using the VPN's DNS resolver. I have done this and I still have the same problem. What should I do to ensure that I have secure DNS and can successfully use a VPN?

Thank you.

I got the new FF update this morning and noticed shortly after when i got back online a bd_config.cfg file popped up onto my desktop windows 10. I deleted it not thinking anything about it and when back online again and it popped up again in fact everytime i did this it popped up no matter what i did and went online.

It has something to do with BitDefender i figured out uninstalled bit defender re installed it no luck

Refreshed\Reset Firefox with no luck either.

I have over 100 open tabs spread over 4 Mac desktops. I can no longer access ANY of them after upgrading to macOS Tahoe 26 and installing ESET Cyber Security Pro. I've used ESET with Firefox for many years without ANY problems. But now I have to choose between uninstalling ESET and being unprotected in order to use Firefox AT ALL. Every single webpage is blacked out with the message below. ESET support says that Firefox needs to issue an update to fix this problem.