Firefox Community Forum

I am having trouble accessing The Washington Times with Firefox. Every time I click on a story, it comes up, but then immediately the screen shades out to a gray screen, and nothing works. Also, if I open The Times website and click on sign-in for my account, nothing happens. If I go directly to the Times website and try ti sign in, the screen greys out again. This just started happening yesterday. If I go to a laptop with an earlier version of Firefox on it, all works just fine. Also, if I access the Washington Times with Microsoft Edge, it works just fine. Would appreciate it if I could get some help here.

Dear Mozilla Team,

I’ve been a loyal Firefox user for over 15 years, and it’s been my go-to browser for both personal and work-related tasks. However, recently I’ve encountered persistent issues where several websites—especially work-related ones—have stopped functioning properly. I’ve tried troubleshooting steps like clearing the cache, allowing cookies, and disabling tracking protections, but the problems persist.

Reluctantly, I switched to Google Chrome as it currently offers better stability, but it’s been hard to abandon Firefox after so many years. I truly value Mozilla’s mission and privacy-focused approach, and I’d love to return if these issues are addressed.

Could you please look into these compatibility problems? I’d appreciate any guidance or updates on fixes. Thank you for your hard work—I hope to support Firefox again soon.

Best regards, Gustavo

Hi

Recently when i try to sign into my outlook accounts using the option password, says "you've tried to sign in too many times with an incorrect password?" i have to ask to send a link to another email address to sign in. I have no problem signing in on other platforms, just Firefox. I have tried safe mode clear cache and still it doesn't let me sign in using my password? Assistance to resolve this would be appreciated. Thank you

Chris

Bank website keeps telling me I need to update my browser. I did update and am currently running 115.30.0esr. What is causing the website to not recognize the update?

Today is 11-12-2025. After the last update a few days ago, many of my websites would not load up on firefox and when try on Edge or Chrome, they would work perfectly. I did a recovery back to 10-31-2025 and everything worked fine. Now I am afraid to do another update until I know what is going on. What would you suggest? Thanks,

Hi, I'm using Firefox 142 on Ubuntu 24.04. It's a fresh install. I cannot sign in icloud.com with Firefox even though it works with other browsers like Brave. I deleted all cookies and site data and disabled extensions (KeePassXC). It doesn't help. I tried in new private window. No success. I copy my password from a password manager, so, no, I haven't mistyped it.

Here's what I do:

1. Open Firefox and go to icloud.com
2. Click on the "Sign In" button
3. Enter my Apple-ID and click on the arrow on the right end of the "Email or Phone Number" field

At this point Brave behaves differently than Firefox. See below for how Brave behaves.

Firefox: -> A "Password" field appears (no buttons "Continue with Password" and "Sign in with Passkey")

1. Enter my password and click on the arrow on the right end of the "Password" field

-> Error message "Failed to verify your identity. Try again" appears. See icloud.png

Brave: -> Two buttons "Continue with Password" and "Sign in with Passkey" appear. See icloud-with-brave.png

1. Click on button "Continue with Password"

-> A "Password" field appears.

1. Enter my password and click on the arrow on the right end of the "Password" field

-> 2FA code is sent to my iPhone -> "Two-Factor Authentication" form opens... etc. complete sign in successfully

Please help!

Unfortunately I cannot attach the HAR file from the login sequence because the password is included. However, I attached some screenshots from the Web Developer Tools. It seems to me that the login flow with Firefox is broken. I can't tell who's to blame, Apple of Firefox. The error message with Firefox is always the same, no matter whether I enter the correct password or rubbish. In Brave, however, there is a more precise error message when I enter a bad password. See icloud-with-brave-wrong-password.png

Since update to latest version of Firefox, I cannot access content on Facebook. All I get after long wait is the blank screen with the Facebook logo in the middle and Meta logo at the bottom. No problem before update. Other sites seem OK but take much longer to load. I can get Facebook with MS Edge. I'm using Windows 10 on PC.

Marrose

When I try to play Xbox Cloud Gaming with my keyboard and mouse, I can't because it says that I have to connect a controller, which isn't a problem with other browsers. Is there a setting to change this so I can play Fortnite?

bold text I have Windows 7 Pro, PC...Love it!....and Firefox Browser...have up dated also... Chase Visa will NOT recognize my Friefox Browser and let ME LOG IN(Nothing below an 8.1 system)

 HELP!