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Icon for an extension isn't in toolbar

I downloaded an extension and can't do anything with it. There is no way for me to open it, all I can do is open up my extensions to see it then change permissions or del… (read more)

I downloaded an extension and can't do anything with it. There is no way for me to open it, all I can do is open up my extensions to see it then change permissions or delete it. It won't appear on my toolbar with other extensions. I've seen others ask this question and the solutions dont apply to me. People are being told to either right click and click pin to toolbar or to click the gear icon next to the extension and then pin to toolbar as well. I have no gear icon next to extensions and right clicking an extension treats it like a link. There is a gear at the top that when I click it I can click "manage extension shortcuts" only for it to then pretend none of my extensions have shortcuts even though 2 of them are right there in my toolbar. The 3rd 1 mozilla seem to not want me to have on my toolbar.

Archived 3 390

Want to remove or disable AI summarizer

AI "summaries" or "explanations" have been popping up in front of actual useful text that I want to read. How do I disable this AI summarizer or turn it off? If this re… (read more)

AI "summaries" or "explanations" have been popping up in front of actual useful text that I want to read. How do I disable this AI summarizer or turn it off? If this removes an AI chatbot, even better.

Solved Archived 14 2350

Stop Auto Reload issue..

Hi .. I have installed 'Stop Auto Reload' extension on my browser, (..aimed at stopping Meta/Facebook from automatically reloading my page whenever they feel like it, or … (read more)

Hi ..

I have installed 'Stop Auto Reload' extension on my browser, (..aimed at stopping Meta/Facebook from automatically reloading my page whenever they feel like it, or because I opened a link from a post.)
As directed, I have listed that site in the two relevant boxes, in the 'Options' tab to show that anything with 'facebook' in the URL should NOT auto-refresh..
But down the 'Options' page a bit further, is another box that says:

'..Don't stop a tab from auto reloading if it has a URL that starts with one of the following URLs:'

.. & it lists: 'https://www.facebook.com/checkpoint/?next'

Now.. I did NOT insert that... And the app will NOT let me remove it.! I can press shift to get another line or go back, but I cannot highlight & delete or backspace-remove that entry. Its like the extension has been tampered with..??

So Meta is still interfering with my browser when I'm on there, & stalls & reloads whenever it wants to..!!
Any advice gratefully received.. Thank you..
Archived 1 320

Installing a Dictionary is Impossible

I'm unable to install a dictionary from the official FF add-on store. I click on "Install" and this button sort of "activates", turning grey, but remains stuck forever. I… (read more)

I'm unable to install a dictionary from the official FF add-on store. I click on "Install" and this button sort of "activates", turning grey, but remains stuck forever. It's not an add-on, it's a language extension. I read the troubleshooting article. I did NOT clean the extension folder together with sqlite, ini and JSON as suggested, as I'm not sure it relates to my problem.

FF 142, macOS. Installing dictionaries worked in 141, 140 and earlier.

Archived 1 230

this container garbage ???how do i remove this garbage ?

how do i remove this container garbage that just showed up on my computer did not ask for it ,do not want it, cant stand this garbage ! i never want to see it on my comp… (read more)

how do i remove this container garbage that just showed up on my computer did not ask for it ,do not want it, cant stand this garbage ! i never want to see it on my computer anywhere ever again , how do i remove this garbage and ,no i dont want it hidden ! i want it gone never to show its face on my computer ever again !!!!!!! so if someone would kindly tell me how to remove this garbage it would really make my day !

thank you ric

Archived 1 160

There needs to be a way to ask for a Recommended extension to be reviewed

There are many Recommended extensions that are doing so very shady things (collecting user data that shouldn't be necessary for the task the extension is doing, storing u… (read more)

There are many Recommended extensions that are doing so very shady things (collecting user data that shouldn't be necessary for the task the extension is doing, storing user data, sharing data with less then trustworthy 3rd parties, using bullying tactics to get people to subscribe and so on). Many of these extensions change their privacy policies or their monetization practices after you've given them a Recommended badge and you then blissfully continue to suggest the extension after these changes.

Archived 1 450

Issue Installing "sconnect" Extension for Omani e-Services

Dear Firefox Support Team, I am writing to report a problem I'm facing while trying to install the "sconnect" extension on my Firefox browser. This extension is required … (read more)

Dear Firefox Support Team,

I am writing to report a problem I'm facing while trying to install the "sconnect" extension on my Firefox browser. This extension is required for accessing national digital certification services in Oman.

I am attempting to add the extension from the official portal: idp.pki.ita.gov.om. When I try to initiate the installation from this page, it fails to add to the browser. I have already ensured that my browser is up to date.

This extension is essential for me to access important government and educational services, including those from the Ministry of Education (moe.gov.om).

Could you please provide assistance or guide me on how to resolve this issue and successfully install the "sconnect" extension?

Thank you for your time and support.

Archived 1 240

Add-On for Avast antiTrack Protection will not add in Firefox, Why?

Current response is as follows:- Oops! We can’t find that page If you’ve followed a link from another site for an extension or theme, that item is no longer available. Th… (read more)

Current response is as follows:-

Oops! We can’t find that page

If you’ve followed a link from another site for an extension or theme, that item is no longer available. This could be because:

   The developer removed it. Developers commonly do this because they no longer support the extension or theme, or have replaced it.
   Mozilla removed it. This can happen when issues are found during the review of the extension or theme, or the extension or theme has been abusing the terms and conditions for addons.mozilla.org. The developer has the opportunity to resolve the issues and make the add-on available again.

Try visiting the page later, as the theme or extension may become available again. Alternatively, you may be able to find what you’re looking for in one of the available extensions or themes, or by asking for help on our community forums.

Archived 1 250

Extension Issue

I did a new Windows 10 install yesterday. I then added my favourite apps. When I got Firefox installed, adjusted the settings and added my extensions (most of which I've … (read more)

I did a new Windows 10 install yesterday. I then added my favourite apps.

When I got Firefox installed, adjusted the settings and added my extensions (most of which I've used for years), I found a glitch.

The icons for AdBlocker Ultimate and LastPass do not show up in the Customize Toolbar menu. I keep both of these on my toolbar in the past.

I've tried restarting Firefox several times and, finally, tried running it in Troubleshoot Mode. The last, it seems, doesn't allow the use of extension.

So ... please help!

Solved Archived 1 280

Can I have an extension enabled on one browser and disabled on another?

I have an extension I use on my Raspberry Pi media box which locks youtube videos to a selected resolution. On the Pi, this is very useful, as it wants to automatically c… (read more)

I have an extension I use on my Raspberry Pi media box which locks youtube videos to a selected resolution. On the Pi, this is very useful, as it wants to automatically change to lower resolutions when the resolution is set to "auto". However, on my desktop, this extension causes youtube to not respond to the spacebar properly (it requires two presses to change the pause state). These two browsers are both signed in to the same profile, so when I enable the extension for the Pi, it enables it on my desktop, and when I disable it on the desktop, it disables it on the Pi. Is there any way to have the extension enabled on one browser and disabled on another without using separate profiles? desktop: windows 10, firefox 142.0.1 Pi: raspbian, firefox 141.0

Archived 2 90

ad blocker

I have been trying for weeks to whitelist a website so that I won't keep getting the "Adblock Detected" error message, but I haven't been able to. My browser is Firefox w… (read more)

I have been trying for weeks to whitelist a website so that I won't keep getting the "Adblock Detected" error message, but I haven't been able to. My browser is Firefox with Duck Duck Go search.

Archived 1 110

Can't pin extensions

I follow the instructions to pin an extension, but when I click on the jigsaw icon, I'm taken to the add-on manager page with the ability to review recommendations and ma… (read more)

I follow the instructions to pin an extension, but when I click on the jigsaw icon, I'm taken to the add-on manager page with the ability to review recommendations and manage the extensions and themes. There is no option to pin any extension. I saw this issue on an expired post to Mozilla but the answer was incorrect.

Any ideas? I can't access my password manager extension even though it's there....

Archived 5 180