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i am new to firefox , i tried to sync and then click get started but there is a blank page

  • 2 vastust
  • 5 on selline probleem
  • 1 view
  • Viimati vastas christ1

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I clicked on " sign in to sync " . the page opened " about:accounts" I clicked on "Get Started" and got a blank page . I tried many time but in vain.

I clicked on " sign in to sync " . the page opened " about:accounts" I clicked on "Get Started" and got a blank page . I tried many time but in vain.

Valitud lahendus

Reload the webpage while bypassing the cache

  • Hold down the Shift key and click the Reload button with a left click.
  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

Clear the cache and the cookies from sites that cause problems.

Clear the Cache: Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

Remove Cookies from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

___________________________________________________________________


Start Firefox in Safe Mode to Troubleshoot the issue and to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

Loe vastust kontekstis 👍 0

All Replies (2)

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Valitud lahendus

Reload the webpage while bypassing the cache

  • Hold down the Shift key and click the Reload button with a left click.
  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

Clear the cache and the cookies from sites that cause problems.

Clear the Cache: Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

Remove Cookies from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

___________________________________________________________________


Start Firefox in Safe Mode to Troubleshoot the issue and to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

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Make sure you allow cookies for accounts.firefox.com.