Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

sync issue

  • 4 respuestas
  • 1 tiene este problema
  • 124 visitas
  • Última respuesta de cor-el
  • Archivado

Hello,

I used Firefox Sync to upload all my bookmarks before reformating my computer. Now I have reformated , tried to get back my bookmarks but none of them are here. The sync account seems to be empty.

Please help.

Hello, I used Firefox Sync to upload all my bookmarks before reformating my computer. Now I have reformated , tried to get back my bookmarks but none of them are here. The sync account seems to be empty. Please help.

Todas las respuestas (4)

are you sure that your sync was completed before you formatted?

Did you have any problem setting up Sync after the reformat?
Were you able to enter all three authenticators? Username, password, and the Recovery Key.

How much quota is stored on the Sync server?