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I wake up every day to a new open tab within Firefox that is either sponsor or fix this how can i get that to stop

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I leave my pc running all night. I will have only my email tab open and when i get up in the am another tab is open and it might say "sponsor" on the tab and within the screeen it will say fix your slow problem now or a new game it wants me to down load. Its annoying . I'm ready to delete Firefox and go back to Internet exployer if it doesnt not bringing up this garage. Ive ran security checks and I dont have a virus. What is causing this new tab to appear?

I leave my pc running all night. I will have only my email tab open and when i get up in the am another tab is open and it might say "sponsor" on the tab and within the screeen it will say fix your slow problem now or a new game it wants me to down load. Its annoying . I'm ready to delete Firefox and go back to Internet exployer if it doesnt not bringing up this garage. Ive ran security checks and I dont have a virus. What is causing this new tab to appear?

Solución elegida

Most likely this is caused by unwanted software on your computer. In past threads (e.g., How can I keep Firefox from opening a window to website tofushopnews.com), users have discovered a new DSite folder containing a program that launches ads in your default browser, and a scheduled task listed in the Windows task scheduler that runs that program at the same time every day. This has been associated with "Update for Zip Opener" and "Update for Codecs" (and probably other programs) but may require manual removal.

To find the path to the unwanted program, try looking here:

Windows XP: Start button > [All] Programs > Accessories> System Tools > Scheduled Tasks

Windows 7: Start button > Control Panel > System and Security > Administrative Tools > Task Scheduler

Also, try the malware scanners recommended in this article: Troubleshoot Firefox issues caused by malware.

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Datos adicionales del sistema

Plugins instalados

  • Shockwave Flash 11.8 r800
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.04
  • Next Generation Java Plug-in 10.25.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Google Update
  • Coupons, Inc. Coupon Printer Plugin
  • Coupons, Inc. Coupon Printer DLL
  • npybrowserplus_2.4.21
  • npybrowserplus_2.4.17
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • Yahoo Application State Plugin

Aplicación

  • Firefox 19.0.2
  • Agente de usuario: Mozilla/5.0 (Windows NT 5.1; rv:19.0) Gecko/20100101 Firefox/19.0
  • URL de asistencia: http://support.mozilla.org/1/firefox/19.0.2/WINNT/en-US/

Extensiones

  • Test Pilot 1.2.2 (testpilot@labs.mozilla.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Yahoo! Toolbar 3.1.0.20130818030116 ({635abd67-4fe9-1b23-4f01-e679fa7484c1})
  • ColorfulTabs 2.0.6 ({0545b830-f0aa-4d7e-8820-50a4629a56fe}) (inactivo)
  • Earth From Orbit Toolbar 0.1 (efotoolbar@earth-from-orbit) (inactivo)
  • Fasterfox 2.0.0 ({c36177c0-224a-11da-8cd6-0800200c9a66}) (inactivo)
  • IE Tab 1.3.3.20070528 ({77b819fa-95ad-4f2c-ac7c-486b356188a9}) (inactivo)
  • Microsoft .NET Framework Assistant 1.2.1 ({20a82645-c095-46ed-80e3-08825760534b}) (inactivo)
  • Mouse Gestures 1.5.2 ({FFA36170-80B1-4535-B0E3-A4569E497DD0}) (inactivo)
  • Norton Toolbar 2013.4.3.4 ({2D3F3651-74B9-4795-BDEC-6DA2F431CB62}) (inactivo)
  • Norton Vulnerability Protection 12.0.0.380 - 1 ({BBDA0591-3099-440a-AA10-41764D9DB4DB}) (inactivo)
  • ProCon Latte 1.7.8 ({9D6218B8-03C7-4b91-AA43-680B305DD35C}) (inactivo)
  • Tab Mix Plus 0.3.5.2 ({dc572301-7619-498c-a57d-39143191b318}) (inactivo)
  • Zynga Community Toolbar 3.20.0.4 ({7b13ec3e-999a-4b70-b9cb-2617b8323822}) (inactivo)

JavaScript

  • incrementalGCEnabled: True

Gráficos

  • adapterDescription: RADEON X850 Series
  • adapterDescription2:
  • adapterDeviceID: 0x5d4d
  • adapterDeviceID2:
  • adapterDrivers: ati2dvag
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'10.6']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 9-28-2007
  • driverDate2:
  • driverVersion: 8.421.0.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'cairo', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'9.6']
  • numTotalWindows: 1
  • webglRendererMessage: [u'tryNewerDriver', u'9.6']
  • windowLayerManagerType: Basic

Preferencias modificadas

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.history_expire_days.mirror: 9
  • browser.places.importBookmarksHTML: False
  • browser.places.smartBookmarksVersion: 4
  • browser.search.suggest.enabled: False
  • browser.search.useDBForOrder: True
  • browser.sessionstore.enabled: False
  • browser.sessionstore.max_tabs_undo: 5
  • browser.startup.homepage_override.buildID: 20130307023931
  • browser.startup.homepage_override.mstone: 19.0.2
  • extensions.lastAppVersion: 19.0.2
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1379958146
  • places.history.expiration.transient_current_max_pages: 26794
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.donottrackheader.enabled: True
  • privacy.popups.showBrowserMessage: False
  • privacy.sanitize.migrateFx3Prefs: True

Miscelánea

  • JS del usuario: sí
  • Accesibilidad: no
jscher2000
  • Top 10 Contributor
7869 soluciones 64142 respuestas
Publicadas

Solución elegida

Most likely this is caused by unwanted software on your computer. In past threads (e.g., How can I keep Firefox from opening a window to website tofushopnews.com), users have discovered a new DSite folder containing a program that launches ads in your default browser, and a scheduled task listed in the Windows task scheduler that runs that program at the same time every day. This has been associated with "Update for Zip Opener" and "Update for Codecs" (and probably other programs) but may require manual removal.

To find the path to the unwanted program, try looking here:

Windows XP: Start button > [All] Programs > Accessories> System Tools > Scheduled Tasks

Windows 7: Start button > Control Panel > System and Security > Administrative Tools > Task Scheduler

Also, try the malware scanners recommended in this article: Troubleshoot Firefox issues caused by malware.

Most likely this is caused by unwanted software on your computer. In past threads (e.g., [https://support.mozilla.org/en-US/questions/967667 How can I keep Firefox from opening a window to website tofushopnews.com]), users have discovered a new DSite folder containing a program that launches ads in your default browser, and a scheduled task listed in the Windows task scheduler that runs that program at the same time every day. This has been associated with "Update for Zip Opener" and "Update for Codecs" (and probably other programs) but may require manual removal. To find the path to the unwanted program, try looking here: Windows XP: Start button > [All] Programs > Accessories> System Tools > Scheduled Tasks Windows 7: Start button > Control Panel > System and Security > Administrative Tools > Task Scheduler Also, try the malware scanners recommended in this article: [[Troubleshoot Firefox issues caused by malware]].
jscher2000
  • Top 10 Contributor
7869 soluciones 64142 respuestas
Publicadas

Respuesta útil

The forum software detected your Firefox as version 19. Is that correct?

Version 19 is not secure; Mozilla discloses security flaws after each new release. Is something holding you back from upgrading to Firefox 24? Please let us know so we can suggest solutions or workarounds.

If Help > About Firefox shows Firefox 24.0, you may need to clear the preference that is misreporting your version number. See: Websites say that Firefox is outdated or incompatible even though it's the latest version.

The forum software detected your Firefox as version 19. Is that correct? Version 19 is not secure; Mozilla discloses [https://www.mozilla.org/security/known-vulnerabilities/firefox.html security flaws] after each new release. Is something holding you back from upgrading to Firefox 24? Please let us know so we can suggest solutions or workarounds. If Help > About Firefox shows Firefox 24.0, you may need to clear the preference that is misreporting your version number. See: [[Websites say that Firefox is outdated or incompatible even though it's the latest version]].

Autor de la pregunta

Thank you for the quick response I found the scheduler and removed the one that I felt like was putting the "new Tab". I will also update my Mozilla as you suggested.

Thank you for the quick response I found the scheduler and removed the one that I felt like was putting the "new Tab". I will also update my Mozilla as you suggested.
jscher2000
  • Top 10 Contributor
7869 soluciones 64142 respuestas
Publicadas

Respuesta útil

Hi Davideig, the main differences you'll notice between Firefox 19 and Firefox 24 are:

  • Page content is automatically zoomed to your Windows zoom level (this is especially noticeable on Windows 8 where Windows comes set to 125% instead of 100%, but could affect you if you changed the default setting). If that makes content too big, check out this article: Webpages are large and blurry after updating Firefox - how to fix.
  • Pages that embed insecure (HTTP) content in secure (HTTPS) pages will have a blank area and a new "shield" icon will appear to the left of the URL in the address bar. More info: Mixed content blocking in Firefox
Hi Davideig, the main differences you'll notice between Firefox 19 and Firefox 24 are: * Private browsing is now window-by-window and you open a private window from the File menu instead of opening a private session from the Tools menu. More info: [[Private Browsing - Browse the web without saving information about the sites you visit]]. * Page content is automatically zoomed to your Windows zoom level (this is especially noticeable on Windows 8 where Windows comes set to 125% instead of 100%, but could affect you if you changed the default setting). If that makes content too big, check out this article: [[Webpages are large and blurry after updating Firefox - how to fix]]. * Pages that embed insecure (HTTP) content in secure (HTTPS) pages will have a blank area and a new "shield" icon will appear to the left of the URL in the address bar. More info: [[How does content that isn't secure affect my safety?]] * Due to a folder restructuring, some older plugins may disappear. To have Firefox continue to check the old location, see this article: [[Windows Media or other plugins stopped working after Firefox update]].

Autor de la pregunta

Thank you again for the help. I found adware2 located in the set up file of Mozilla. I had to completely remove it ..re load it and now its working so far.

Thank you again for the help. I found adware2 located in the set up file of Mozilla. I had to completely remove it ..re load it and now its working so far.