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Why am I being timed out of many addresses I type in including my email address as I write this???

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I'm being timed out of 75% of the addresses I try to go to and it seems to get worse as time goes on. I downloaded LavaSoft/Adaware just a day or so ago after my grandson deleted it inadvertantly. I also reset Firefox a couple of weeks ago due to the problem. Now it seems to be getting worse. Where do I go from here??

I'm not well versed in setting up the background details of Firefox, let alone anything else, and suspect my problem may be in the background of Firefox. I'm just not computer literate enough to trouble shoot this damn thing... Please help as this is getting very annoying... And I need access to my email in order to conduct my personal business.

I'm also having problems with my email website IceWarp web client. It tells me that my IP address has changed - in the middle of composing or reading a lengthy email - and then I lose everything I've done to that point and have to start over as it does not allow me to save what I've done.

I'm being timed out of 75% of the addresses I try to go to and it seems to get worse as time goes on. I downloaded LavaSoft/Adaware just a day or so ago after my grandson deleted it inadvertantly. I also reset Firefox a couple of weeks ago due to the problem. Now it seems to be getting worse. Where do I go from here?? I'm not well versed in setting up the background details of Firefox, let alone anything else, and suspect my problem may be in the background of Firefox. I'm just not computer literate enough to trouble shoot this damn thing... Please help as this is getting very annoying... And I need access to my email in order to conduct my personal business. I'm also having problems with my email website IceWarp web client. It tells me that my IP address has changed - in the middle of composing or reading a lengthy email - and then I lose everything I've done to that point and have to start over as it does not allow me to save what I've done.

Datos adicionales del sistema

Plugins instalados

  • Shockwave Flash 11.8 r800
  • iTunes Detector Plug-in
  • McAfee MSS+ NPAPI Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • VLC media player Web Plugin 2.0.2
  • Pando Web Plugin
  • Adobe PDF Plug-In For Firefox and Netscape 8.3.1
  • CANON iMAGE GATEWAY Album Plugin Utility Module
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Aplicación

  • Firefox 23.0.1
  • Agente de usuario: Mozilla/5.0 (Windows NT 5.1; rv:23.0) Gecko/20100101 Firefox/23.0
  • URL de asistencia: http://support.mozilla.org/1/firefox/23.0.1/WINNT/en-US/

Extensiones

  • Ad-Aware Security Add-on 3.4 ({87934c42-161d-45bc-8cef-ef18abe2a30c})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Java Quick Starter 1.0 (jqs@sun.com) (inactivo)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (inactivo)

JavaScript

  • incrementalGCEnabled: True

Gráficos

  • adapterDescription: ASUS EAH3450 Series
  • adapterDescription2:
  • adapterDeviceID: 0x95c5
  • adapterDeviceID2:
  • adapterDrivers: ati2dvag
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'10.6']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 6-24-2008
  • driverDate2:
  • driverVersion: 8.511.0.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'9.6']
  • numTotalWindows: 1
  • webglRendererMessage: [u'tryNewerDriver', u'9.6']
  • windowLayerManagerType: Basic

Preferencias modificadas

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.privatebrowsing.autostart: True
  • browser.search.useDBForOrder: True
  • browser.startup.homepage: http://securedsearch2.lavasoft.com/index.php?pr=vmn&id=adawaretb&v=3_4&ent=hp&u=E070F3B76FB68FE6EE26D0521CC508C8
  • browser.startup.homepage_override.buildID: 20130814063812
  • browser.startup.homepage_override.mstone: 23.0.1
  • browser.urlbar.autocomplete.enabled: False
  • extensions.lastAppVersion: 23.0.1
  • font.name.serif.x-western: Arial
  • keyword.URL: http://securedsearch2.lavasoft.com/results.php?pr=vmn&id=adawaretb&v=3_4&hsimp=yhs-lavasoft&ent=bs&q=
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1377705464
  • places.history.expiration.transient_current_max_pages: 53646
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1377219405

Miscelánea

  • JS del usuario: no
  • Accesibilidad: no
jscher2000
  • Top 10 Contributor
2996 soluciones 27818 respuestas
Publicadas

Having your IP address change is a common reason that sites require you to login again. This protects your account against impersonation.

Could you check your connection setting in the following dialog?

orange Firefox menu > Options > Options or
Tools menu > Options

Click the gear icon on the upper right to get the Advanced tab, then click the Network "mini-tab" and then click the Settings button

In this dialog, try choosing "No proxy", then OK and OK to return to Firefox

Exit Firefox and then start it again. Any improvement in your ability to stay logged in to sites?

Having your IP address change is a common reason that sites require you to login again. This protects your account against impersonation. Could you check your connection setting in the following dialog? orange Firefox menu > Options > Options ''or''<br> Tools menu > Options Click the gear icon on the upper right to get the Advanced tab, then click the Network "mini-tab" and then click the Settings button In this dialog, try choosing "No proxy", then OK and OK to return to Firefox Exit Firefox and then start it again. Any improvement in your ability to stay logged in to sites?

Autor de la pregunta

This "IP connection has changed..." business is making it impossible to compose a complete email let alone do other things necessary within my email domain. IceWarp Web Client is the email site. It's my brothers website and the IceWarp people are telling him the problem does not have anything to do with them. To that I say BS. Before they redid their website a couple of months ago I never had the "IP..." problem. Now I do and it's making my ability to conduct business on my computer very time consuming and difficult. In some case impossible!! What can I do???

This "IP connection has changed..." business is making it impossible to compose a complete email let alone do other things necessary within my email domain. IceWarp Web Client is the email site. It's my brothers website and the IceWarp people are telling him the problem does not have anything to do with them. To that I say BS. Before they redid their website a couple of months ago I never had the "IP..." problem. Now I do and it's making my ability to conduct business on my computer very time consuming and difficult. In some case impossible!! What can I do???
jscher2000
  • Top 10 Contributor
2996 soluciones 27818 respuestas
Publicadas

Hi Ken, I assume you already checked the connection setting.

I noticed in your "More system details" that you start Firefox automatically in private browsing mode. Perhaps the email site doesn't work well in this mode. Could you try turning that off? You can do that here:

orange Firefox menu > Options > Options or
Tools menu > Options

On the Privacy tab, if you see "Firefox will: Never remember history" change that to "Firefox will: Use custom settings for history".

Then you can uncheck the box for "Always use private browsing mode". The next time you start Firefox, you should be in a regular window. You can still open a private window from the menu for those sites where you do not need to be logged in. However, for sites where you do need to be logged in, I would try using regular windows for now.

Does that help?

Hi Ken, I assume you already checked the connection setting. I noticed in your "More system details" that you start Firefox automatically in private browsing mode. Perhaps the email site doesn't work well in this mode. Could you try turning that off? You can do that here: orange Firefox menu > Options > Options ''or''<br> Tools menu > Options On the Privacy tab, if you see "Firefox will: Never remember history" change that to "Firefox will: Use custom settings for history". Then you can uncheck the box for "Always use private browsing mode". The next time you start Firefox, you should be in a regular window. You can still open a ''private'' window from the menu for those sites where you do not need to be logged in. However, for sites where you do need to be logged in, I would try using regular windows for now. Does that help?

Autor de la pregunta

Still having "Your IP address has changed..." problem to an alarming extend. Help....

Still having "Your IP address has changed..." problem to an alarming extend. Help....
jscher2000
  • Top 10 Contributor
2996 soluciones 27818 respuestas
Publicadas

Hi Ken, I can't tell from your replies whether you've tried the above the suggestions.

As the next diagnostic step, please create a new Firefox profile. It will have your system-installed plugins (e.g., Flash), but no themes, extensions, or other customizations. It also should have completely fresh settings databases and a fresh cache folder. It will be like a new installation of Firefox. You can return to your regular profile after the test, so don't panic when you don't see your bookmarks.

Exit Firefox and start up in the Profile Manager using Start > Run:

firefox.exe -P

Any time you want to switch profiles, exit Firefox and return to this dialog.

When creating a new profile, I recommend using the default location suggested, and to avoid data loss, not re-using any existing folder. Before deleting unneeded profiles, I suggest making a backup first in case something were to go wrong.

Does your email work normally in the new profile?

Hi Ken, I can't tell from your replies whether you've tried the above the suggestions. As the next diagnostic step, please create a new Firefox profile. It will have your system-installed plugins (e.g., Flash), but no themes, extensions, or other customizations. It also should have completely fresh settings databases and a fresh cache folder. It will be like a new installation of Firefox. You can return to your regular profile after the test, so don't panic when you don't see your bookmarks. Exit Firefox and start up in the Profile Manager using Start > Run: firefox.exe -P Any time you want to switch profiles, exit Firefox and return to this dialog. When creating a new profile, I recommend using the default location suggested, and to avoid data loss, not re-using any existing folder. Before deleting unneeded profiles, I suggest making a backup first in case something were to go wrong. Does your email work normally in the new profile?