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an error message appears, says ''YOU WIN!'' so i click on it now my computer wont work

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HERE IT IS: (BELOW)

HERE IT IS: (BELOW)

Datos adicionales del sistema

Plugins instalados

  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.0
  • Adobe Shockwave for Director Netscape plug-in, version 11.5.9.620
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Aplicación

  • Firefox 19.0.2
  • Agente de usuario: Mozilla/5.0 (Windows NT 6.1; rv:19.0) Gecko/20100101 Firefox/19.0
  • URL de asistencia: http://support.mozilla.org/1/firefox/19.0.2/WINNT/en-US/

Extensiones

  • Feedback 1.2.2 (testpilot@labs.mozilla.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • IDS_SS_NAME IDS_SS_VERSION ({D19CA586-DD6C-4a0a-96F8-14644F340D60}) (inactivo)

JavaScript

  • incrementalGCEnabled: True

Gráficos

  • adapterDescription: Intel(R) HD Graphics Family
  • adapterDescription2:
  • adapterDeviceID: 0x0102
  • adapterDeviceID2:
  • adapterDrivers: igdumdx32 igd10umd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.1.7601.17789
  • driverDate: 12-16-2010
  • driverDate2:
  • driverVersion: 8.15.10.2266
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family)
  • windowLayerManagerType: Direct3D 10

Preferencias modificadas

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage: http://intranet/default.html
  • browser.startup.homepage_override.buildID: 20130307023931
  • browser.startup.homepage_override.mstone: 19.0.2
  • extensions.lastAppVersion: 19.0.2
  • gfx.direct3d.prefer_10_1: True
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1367914778
  • places.history.expiration.transient_current_max_pages: 1994
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.sanitize.migrateFx3Prefs: True
  • security.warn_viewing_mixed: False

Miscelánea

  • JS del usuario: no
  • Accesibilidad: sí
Joan 0 soluciones 7 respuestas
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First, don't click on things that say "You win!" Especially when you know for a fact that you didn't enter a contest.

Second, how are you able to send this question now. In what state exactly is your computer in? You say it "won't work"? How?

First, don't click on things that say "You win!" Especially when you know for a fact that you didn't enter a contest. Second, how are you able to send this question now. In what state exactly is your computer in? You say it "won't work"? How?
cor-el
  • Top 10 Contributor
  • Moderator
16651 soluciones 150515 respuestas
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Sounds that you got infected with malware.
Like posted above, you should never click OK in such a pop-up alert, but always use the close X if available.

Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

Sounds that you got infected with malware.<br /> Like posted above, you should never click OK in such a pop-up alert, but always use the close X if available. Do a malware check with some malware scanning programs on the Windows computer.<br> Please scan with all programs because each program detects different malware. Make sure that you update each program to get the latest version of their databases before doing a scan. *Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php *SuperAntispyware:<br>http://www.superantispyware.com/ *Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx *Windows Defender: Home Page:<br>http://www.microsoft.com/windows/products/winfamily/defender/default.mspx *Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html *AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml *Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan You can also do a check for a rootkit infection with TDSSKiller. *Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446 See also: *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked