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"no acess to service settings after delete of speed up program"

  • 3 respuestas
  • 2 tienen este problema
  • 1 visita
  • Última respuesta de verderer

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on my older laptop I by error downloaded a speed up program that was not what it seemed so I deleted this, but it has changed my settings on all of main service settings to disabled and there is no way to start fixing as there is no way to get onto Mozilla help, also tried to start at restore point but to no avail.

on my older laptop I by error downloaded a speed up program that was not what it seemed so I deleted this, but it has changed my settings on all of main service settings to disabled and there is no way to start fixing as there is no way to get onto Mozilla help, also tried to start at restore point but to no avail.

Solución elegida

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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Solución elegida

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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Hi edmeister, that's a grand idea but my problem is my other laptop which will not progress beyond the early stage of start up,therefore as my service settings are mostly disabled and the reset of these is not working. I was thinking that I could copy service settings etc from another pc/laptop and see if that will work. The trouble with that may be I am running four computers and the use three versions of windows.

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Hi again edmeister,after pondering onthe proble whilst doing some wood cutting I decided to try and force the start programs into enabled setting , I was supprised to find that after the break my mind seems to work better than plowing on into the early hours in a futile search for solution. When the system settings were changed the start up in safe mode was the way into the reset of all program and other add-on's etc. Touching a huge piece of wood all seems to be well,thanks again for your help and keep up the good work, cheers Verderer 8-)