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cannot download from one website while Explorer does so

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This concerns downloads from my bank. Normally a page pops up saying download complete and then proceeds to call up Quicken followed by a question asking if all items are to be accepted [into Quicken]. Now there is a brief flash of a page showing code for downloaded file followed by a blank page. Checking at the bank end it indicates it has downloaded the file but there is no evidence Quicken has received it. Trying with Internet Explorer works fine.

This concerns downloads from my bank. Normally a page pops up saying download complete and then proceeds to call up Quicken followed by a question asking if all items are to be accepted [into Quicken]. Now there is a brief flash of a page showing code for downloaded file followed by a blank page. Checking at the bank end it indicates it has downloaded the file but there is no evidence Quicken has received it. Trying with Internet Explorer works fine.