Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When i click on a websites hyperlink, another page opens up, but remains blank. IE doesn't have this problem, but to view something on a website, I have to use IE.

  • 2 respuestas
  • 56 tienen este problema
  • 196 visitas
  • Última respuesta de Sgtslasher

more options

If I click on any hyperlink, another window opens but remains blank. There is a address bar, but just says "Search Bookmarks and History". I try the same link on IE and another window opens, but loads the info I need.

Todas las respuestas (2)

more options

Solución elegida

more options

This helped me out, for anyone else having this problem, read on. To start in safe mode go to the Mozilla folder in All Programs. There is a link for safe mode. While it is in safe mode, go to tools>add ons>extensions. Then click on each add on and disable. Close Firefox and restart. Go to tools>add ons>extensions and enable one add on and restart until you find the add on causing the trouble. I just used the website I was using when I discovered the problem, to check if the problem went away.