X
Toca aquí para ir a una versión del sitio para dispositivos móviles.
¡Firefox no está actualizado y puede ser un riesgo para la seguridad! Actualiza Firefox

Foro de asistencia

Firefox unable to connect...Firefox can't establish a connection to the server at www.facebook.com.

Publicadas

Unable to connect

Firefox can't establish a connection to the server at www.facebook.com

   *   The site could be temporarily unavailable or too busy. Try again in a few
         moments.
   *   If you are unable to load any pages, check your computer's network
         connection.
   *   If your computer or network is protected by a firewall or proxy, make sure
         that Firefox is permitted to access the Web.







URL of affected sites

http://www.facebook.com

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.1; OfficeLiveConnector.1.3; OfficeLivePatch.0.0)

Datos adicionales del sistema

Aplicación

  • Agente de usuario: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.1; OfficeLiveConnector.1.3; OfficeLivePatch.0.0)

Más información

Troubleshooting Information
This page contains technical information that might be useful when you're
trying to solve a problem. If you are looking for answers to common questions
about Firefox, check out our support web site.
Copy all to clipboard
Application Basics
Name
Firefox
Version
3.6.7
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Microsoft .NET Framework Assistant 1.2.1 true {20a82645-c095-46ed-80e3-08825760534b}
Java Quick Starter 1.0 true jqs@sun.com
Modified Preferences
Name
Value
browser.history_expire_days 20
browser.history_expire_days.mirror 20
browser.history_expire_days_min 1
browser.places.smartBookmarksVersion 2
browser.startup.homepage http://www.facebook.com/
browser.startup.homepage_override.mstone rv:1.9.2.7
browser.tabs.warnOnClose false
extensions.lastAppVersion 3.6.7
general.useragent.extra.microsoftdotnet ( .NET CLR 3.5.30729)
network.cookie.prefsMigrated true
places.last_vacuum 1275748198
privacy.sanitize.migrateFx3Prefs true
privacy.sanitize.timeSpan 0
security.warn_viewing_mixed false

chrisy25 0 soluciones 5 respuestas
Publicadas

i have the same problem can any help me with this please!!!!! :-(

Hasan 477 soluciones 5600 respuestas
Publicadas

@chrisy25

Try opening Facebook on IE or Opera or Safari. Is the site opening on these browsers ??

Modificadas por Hasan el

Hasan 477 soluciones 5600 respuestas
Publicadas

If your problem exits only on Firefox - Firefox cannot load websites but other programs can

https://support.mozilla.com/en-US/kb/Firefox%20cannot%20load%20websites%20but%20other%20programs%20can

If you problem exists on All browsers - No programs can load websites

https://support.mozilla.com/en-US/kb/No%20programs%20can%20load%20websites

Check and tell if its working.

chrisy25 0 soluciones 5 respuestas
Publicadas

Respuesta útil

noo i tried already but listen to my story i found out recently that i got a virus from facebook chat ( for sum reason i got caught with it) anywayzz i scan my computer got sum viruses found moved it to the chest i scan my system with both avast antivirus and malwarebytes' anti-malware now when i type in facebook.com it is telling me

Unable to connect

         Firefox can't establish a connection to the server at facebook.com.
    
 The site could be temporarily unavailable or too busy. Try again in a few
   moments.
 If you are unable to load any pages, check your computer's network
   connection.
 If your computer or network is protected by a firewall or proxy, make sure
   that Firefox is permitted to access the Web.

i tried clearing my cache and cookie, changed the DNS serve, checked no proxy, run my computer in safe mode , and nothing seem to work at this point i will try any thing

Hasan 477 soluciones 5600 respuestas
Publicadas

Cannot connect after upgrading Firefox

https://support.mozilla.com/en-US/kb/Cannot%20connect%20after%20upgrading%20Firefox

Check and tell if its working.

chrisy25 0 soluciones 5 respuestas
Publicadas

i have the latest firefox

Hasan 477 soluciones 5600 respuestas
Publicadas

go through the article mentioned in my previous post and perform the steps as suggested in the article

Modificadas por Hasan el

cor-el
  • Top 10 Contributor
  • Moderator
10755 soluciones 96800 respuestas
Publicadas

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


Do a malware check with some malware scanning programs.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

See also:

chrisy25 0 soluciones 5 respuestas
Publicadas

thankz but do you have anymore advice and it is happening in both firefox and IE8

chrisy25 0 soluciones 5 respuestas
Publicadas

can you tell me hoe to remove a koobface virus properly? please and thank you

Hasan 477 soluciones 5600 respuestas
Publicadas

Problems using Facebook in Firefox

https://support.mozilla.com/en-US/kb/Problems%20using%20Facebook%20in%20Firefox

Check and tell if its working.

Is my Firefox problem a result of Malware

https://support.mozilla.com/en-US/kb/Is%20my%20Firefox%20problem%20a%20result%20of%20malware

NTYW 0 soluciones 1 respuestas
Publicadas

Um i also got the facebook virus and im having the same problem as anoymous user~~~ but this problem exists in all internet explorer as well~~~ tried everything already but the problem persists..... any ideas? also, my internet seems to have slowed down alot TT.TT helpppp!!!!

Hasan 477 soluciones 5600 respuestas
Publicadas

@chrisy25 @NTYW See this:

http://www.ehow.com/how_4664729_remove-koobface-facebook-virus.html

Use McAfee Antivirus and Norton Antivirus as suggested at the end of this article.

Check and tell if its working.

ANNIE9204 0 soluciones 1 respuestas
Publicadas

Respuesta útil

i have the same problem to...help me plz...