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Loose my account

Firefox Reset passwords
GerardoPcp04 replied
Francisco Tirado Gomez
Francisco Tirado Gomez

Hello, I had a Mozilla Firefox account, properly identified with a name, email address, and a recovery sequence. I can't access my account; the recovery key isn't working, and I can't access my bookmarks or passwords. what can i do? Many thanks

Hello, I had a Mozilla Firefox account, properly identified with a name, email address, and a recovery sequence. I can't access my account; the recovery key isn't working, and I can't access my bookmarks or passwords. what can i do? Many thanks

Todas las respuestas (3)

GerardoPcp04
GerardoPcp04
  • 25 mayores colaboradores

Solución elegida

Hola, Estimado que algo debe tener mal o no esta correcto su correo, que error aparece?

Francisco Tirado Gomez
Francisco Tirado Gomez Autor de la pregunta

Me aparece que el código de recuperación está mal. Se puede arreglar remotamente? Identificandome correctamente?

GerardoPcp04
GerardoPcp04
  • 25 mayores colaboradores

Hola, Si el código de recuperación esta mal no podrá recuperar la cuenta. Nadie tiene acceso a sus datos solo se puede descriptar con la contraseña de la cuenta o el código de recuperación.

Saludos

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